BBC Four Roses Bourbon Barrel Loft

tifying them and setting them aside. Instead of ensuring their property was properly secured, the venue attempted to place blame on us and threatened to bill us, even though neither my wife nor I packed these items and the contract clearly stated clean up was handled by their staff. We returned the items when we had the availability, despite it being a 30 minute drive out of our way and difficult to fit into our busy schedules. When we discovered the items were missing, we even asked if they would meet us halfway to resolve the issue, but they declined, even though the mistake was on their end. Rather than acknowledging our effort or taking accountability for their oversight, the venue continued to shift responsibility onto us as the hosts, which felt unfair and unprofessional. On top of that, the staff began serving at the bar before our ceremony, despite us specifically requesting that the bar remain closed until after. This was disrespectful to our wishes and showed a lack of coordination. Even more concerning, the venue did not have proper disability access. We were told the elevator would be accessible on the day of the wedding, only to find out it is normally broken. This was misleading and unacceptable, as we had several guests who relied on that access and were directly impacted. Lastly, the food was completely over exaggerated during the planning process and fell far short of expectations. Many guests were disappointed, and it was not reflective of the quality we were led to believe we would receive. To be fair, the wedding itself went smoothly and the bartenders did a great job. Unfortunately, these positives were overshadowed by the venue’s lack of accountability, misleading communication, and unprofessional handling of issues. For a venue that should specialize in making a wedding stress free, this was the opposite experience. I would strongly caution future couples to review the contract carefully, ask detailed questions about accessibility, and be aware that the Loft may not take responsibility for mistakes made by their own team.

times, and was in constant communication leading up to the big day to ensure the day was exactly what we wanted. Our ceremony was beautiful, and then when our guests went downstairs to the bar for cocktail hour, the flip upstairs for our reception was quick, smooth, and the room was drop dead stunning. The staff here knows exactly how to make the day run smooth, are friendly, and so incredible. There was never a bar line; the food was fabulous, and tasted better than any wedding food I’ve ever had. We received numerous compliments about our dill chicken and green beans. This venue was a dream because it included the bar, food, decor, tables, florals, furniture, everything in one which alleviated so much stress of planning, and made the experience exciting instead of stressful. I would 100% recommend this venue to anyone. The best day of my entire life with zero problems.

ly hold more. This venue is absolutely beautiful and the staff is top notch! Katie is extremely helpful and responsive. From helping with the menu, to ensuring the room was set up to my specific needs to the flowers and candles, the BBC team handled everything perfectly. If you’re looking for a venue where the team wants to partner and aims to please on every level, look no further. My menu was heavy hors d'oeuvres and open bar in order for the party to mingle, and the food was amazing, but I’m sure a seated full course menu would be wonderful. Everyone was extremely complimentary of the food. You have access to TVs for slide shows. There is also the option of playing your own music playlist or they can play a station for you. Overall, I can’t say enough great things about the BBC Bourbon Barrel Loft and the staff. I hope to host another event there soon.