I had planned my June 2010 wedding for 18 months and about 14 months from our date, we booked Beau Rivage. I was a do-it-yourself bride who pretty much made and did everything up t...o the hour of the ceremony. During the planning process, Beau Rivage went under many changes and though I was scared it would mess up my planning, they accommodated in every way and even gave me a better deal in the end.
First off, the event planner, Audra, is a doll to work with. She is organized and on top of everything. She is quick to responding to my 50 emails a day. Her expertise of Beau made planning that much easier for me.
Second, Beau got a new chef 6 months before my wedding and we chose to go with the new chef. We were his first tasting and the food was amazing. And it was that amazing at the wedding. Typically, you think when large quantities of food are being prepared, they won't be as tasty. We had the most compliments on the food. If you are getting married, I suggest the coconut shrimp as an appetizer. That one item received the most compliments! My father, who has an opinion about everything, said and I quote "For me, the food made the whole wedding. Everything was hot and fresh." The food is unbelievable and worth every penny. The chef even created kids meals for our kids table and they scarfed them down.
Third, the room coordinator, Nicole, was amazing to work with. She was so helpful and put in extra time to make my reception decor and set up absolutely breath taking. She also took care of all the break down and packed things up for me. I only met her 3 days before my wedding, but I trusted her right away (remember, I'm a control freak!).
Even if things arose at the wedding, Beau's team was on it and got it done from getting me Tylenol for a headache to putting up the disco ball for dancing. The service was fantastic. The only one thing I would possible change was having an extra bartender for the first 2 hours of the reception. We had some people wait in line for drinks for some time.
Overall, I would give Beau Rivage five stars for oustanding service!