Everyone I worked with at Bel Vino was very nice and professional, I enjoyed working with them when I did. The location is beautiful and all of my guests had an amazing time. Overa...ll I had a positive experience and none of my guests would notice anything out of place or unplanned, but I feel like it could have been better organized on Bel Vino’s end. I knew for the price we were paying for a package or multiple vendors/items, and not having a wedding planner, that everything wouldn’t be perfect. I really tried hard to be very organized and communicate with the team, in hopes they would get close to what I was looking for (creating AI images for decorations, labeling, organizing and including inventory lists for each decoration box, and gave explanations when these items were provided). I was happy to be over organized, and do whatever was needed to make their job easier, but didn’t get much direction from the team. I understand someone might be better suited to help at certain stages, but I wish we would have been able to talk to the same person each time or at least at the main planning meetings, and then we had completely new people for the day of. It wasn’t a very noticeable concern throughout the planning process, but it was noticeable towards the end and the day of, when there were miscommunications like whether something was allowed or not, or if we wanted a grand exit. There was a cost error in the contract that I had to address multiple times before it was corrected. Correcting the cost, ended up making the contract in other areas unclear or incorrect. This issue seemed very silly since it involved the cost of kids, which I would think is a pretty common thing. While I was distracted with that, I did overlook that “Grand Exit” was not included in the timeline, even though this was discussed every meeting, over emails, and there were items in the decorations box clearly labeled for the grand exit. I feel like a lot of these miscommunications wouldn’t have happened, if we were speaking to the same person each time, or they were communicating better internally. There were also small things that didn’t get done in a timely manner during the wedding, like transferring flowers from ceremony to reception, and removing the plastic tops from our dessert trays prior to the cake cutting. We had a pretty simple wedding, I didn’t make any special requests besides transferring 2 floral arrangements from ceremony to reception (which they offered to do), because I understand they are human and I didn’t want to spread them too thin and have unrealistic expectations. I did the most with what their standard is to provide, so it’s a bit disappointing that these small things were overlooked on Bel Vinos end.