About this vendor
Based in Cleveland, OH, Believeland Weddings is an event coordination business. Owner April Skuhrovec works with to-be-weds throughout the Cleveland area and further afield, helping bring their dream day to life. She understands that every couple has unique needs, and tailors her services to fit their vision and budget.
April founded Believeland Weddings with a single goal in mind. She wants to help as many couples as possible celebrate their love in the way they dreamed of. She hopes to help share the joy she felt during her own wedding with couples. April wants to be a reassuring and supportive presence for her clients, as she knows firsthand how stressful this time can be.
Believeland Weddings has a range of customizable plans for couples to choose from. These packages are flexible and can be personalized even more with add ons. April offers partial and full-service planning to suit the level of assistance you want. Some of her services include venue setup and ceremony writing. She is also happy to suggest vendors and acts as a point of contact.
Details
Business Attributes
- Woman-owned Business
Destination Weddings
- Destination Wedding Planning
Planning
- A la Carte Wedding Planning
- Budgeting
- Day-Of Coordination
- Destination Wedding Planning
- Full Service Wedding Planning
- Honeymoon Planning
Wedding Activities
- Getting Engaged
- Engagement Party
- Honeymoon
- Rehearsals & Parties
- After Party
- Bachelor Party
Awards and Affiliations
Reviews
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3.2
out of 5.050 reviews
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My husband and I booked April in 2022 for our April 2024 wedding. She was wonderful to work with! She kept in contact with us through the time (years) leading up to our event and checked in monthly to go over details starting at 6 months. She really helped us stay organized and her excel sheet planning guide was my life saver.
We hired her for the day of coordination package so my husband and I did the planning before the event and handed everything over to April on the day of. If I had any questions or concerns she was always swift to respond. She was extremely helpful, supportive, and direct. I am a people pleasure so it was reassuring to have someone direct and respectful to reinforce my decisions.
We also saw the negative reviews come in between hiring her and our event date but we felt confident in her as we got to know her and her actions. We came to understand that people go through rough times that may affect many parts of their lives. I hope she has a great future and my husband and I are so glad we chose April to help our dream day come true.
She was the first vendor I hired in early 2022 for my wedding May 2024. I was excited and she had good reviews then. Then the negative reviews started pouring in. I ended up firing her. Like others have said she was late and/or missed every scheduled call. We had a walkthrough that she was supposed to meet us at. She literally called while we were pulling in the parking lot with an excuse. I think it was a flat tire. I am usually very understanding and life happens but for there to be an emergency or issue for every call or meet? No one is that unlucky. Especially when other people are saying she did the same thing. She was cheap and I've since learned after a year of planning that is a big red flag in this industry. Lesson learned and I'm not even that upset. I just want to warn others so they won't make the same mistake I did. Do not use this company or April!
Would rather put my trust into someone who’ll actually work with you rather then blocking your number and not refunding you like April did. Recommend going somewhere else if you want to actually have ur wedding go off without a issue like april
Doesn’t even deserve one star! Such a scam. This company just wants your money not to help you in anyway. April has made things a nightmare. A wedding planner who won’t even help plan let alone show up.
PLEASE DO NOT HIRE THIS COMPANY!!!
If I could give 0 stars I would. I hired april in March of 2022 for my wedding next month! She actually gave me a discounted rate as I was to start working with her as one of her coordinators. Fast forward a few months and reviews started pouring in about how she would promise to be at other brides weddings and wind up sending me or other coordinators and we had no idea she told them they would have her.
This year approaches and of course April couldn’t make it to my First or Final walkthroughs, I planned out all my own decor, made my own timeline, walking order, basically everything she promises to help with in her contract I did on my own. She doesn’t really do anything until the week before your wedding.
After she couldn’t come to the final walkthrough to map out all the details for the day I finally told her I wanted to cancel services and asked for a refund. She immediately blocked my phone number and deleted me off Facebook. I never thought she would turn around and do this to me as she filled my head with the fact that all these other brides were liars and the bad reviews were all untruths. We’ll I learned my lesson first hand.
STEER CLEAR AT ALL COSTS. I’m now down $400and a coordinator for my wedding because she refuses to refund me.
AVOID AT ALL COSTS!!!! She wont show up for your wedding day, make excuses, send other people, etc. Not professional at all. Didnt make it any walkthroughs or meet-ups for vision of how the decor should be. She actually wanted less decor so she didnt have to do much work. She takes money and does not provide her services. AVOID!!!
Wow words cannot describe how horrible April is. DO NOT BOOK. The last two weeks before my wedding she kept ignoring me and giving me excuses why she couldn’t do her duties as a coordinator. She would say things like “i have my main job I’m working” “Im trying to make another bride feel special and can’t devote my time to you”. It was absolutely ridiculous.
Then come my rehearsal, she didn’t show up and notified us less than 2hrs before the rehearsal. She was running the show and sent someone who had no idea what was going on. I left my rehearsal so frazzled because my ceremony music was intricate and the person she sent had no idea what was going on with it. She completely ghosted me on my wedding day and said “she tried contacting me” but in reality she blocked my phone. My call went through when I called with another phone. It was completely unprofessional. I’m sitting in my makeup chair crying because she canceled and had the whole layout and flow of my wedding.
I wouldn’t wish this nightmare on my worst enemy. AVOID AT ALL COSTS. We are now in the process of disputing and getting our money back.
If services with April could receive negative stars, that’s what her rating would be. She is a no call no show wedding planner. On the day of my friends wedding, she did not show up, answer any calls, and actually blocked the brides number. This is the brides most important day and she told the bride that she was “busy making other brides feel special.” -10/10
If I could give 0 stars, I would. We hired April's staff to be our bartenders for our wedding last August. IN OUR CONTRACT THAT APRIL MADE, it said we would have TWO bartenders for our day. When happy hour started, only ONE bartender was there for over 150 people. Mind you, this bartender was FANTASTIC and is no reflection of this company. I had my DJ and a family friend had to jump behind the bar to help serve my guests. It was so ridiculously embarrassing. Leading up to my event, it took MULTIPLE times reaching out to April before she would get back to me. She never reached out for the "meetings" we were supposed to have during the times that SHE had in HER contract that we would meet.
I wasn’t going to even waste my time writing this but I see there is a 5 star review on WeddingWire that was my wedding date so I feel I should share this now. My wedding was on 9/30/22. My now sister in law and I both hired Believeland and we’re both told last minute that April ( who’s the only one we had been in contact with) wasn’t going to be there and she sent a young girl who was obviously overwhelmed and by herself. She emailed ( not called or even texted, which had been our primary form of communication) the day of my rehearsal and said she was getting a blood transfusion and was sending someone else. Which I now see was a lie considering the other review said she was there all day! Mind you, this is already after having communication issues with April either missed or late to every schedules call) And then she never reached out again. Luckily we were both pretty Type A brides with a lot of family help so it didnt ruin our days but definitely made them more stressful. And even if the girl she sent was experiences or prepared there’s no way one person could’ve handled the workload we were told would be taken care of. ( she said 3 people would be there all day, herself included) This was just a perfect display of blatant disregard of clients and her employees. She literally did nothing to deserve our money.
I hired April early 2021 to assist with my October 2023 wedding. As there was a huge gap in timing from my wedding, I didn't hear much from April which was to be expected. As we got closer to planning out the fine details, I engaged April in assisting with my hotel block booking per my contract. She had confidently told me that several hotels downtown offer shuttle service to and from the venue- in which was not true after doing several of these calls and visits myself. She stated she would reach out to 2-3 hotels, gather the info, and pass it along to me. Said she would get started on it the next day and never heard back.
After telling her I was concerned about her late string of negative reviews, her response was: she had issues with a few of her staff members in which she had since fired and planned on streamlining processes and change their entire program, etc. Stated that she personally, would be my coordinator and could provide contact info from recent brides that she worked with. It seemed like a lot of excuses in which I didn't care to hear, per every other review she has told to her other brides.
2 months later without hearing anything back, I sent her an email to fire her as my Coordinator as I could not take the chances of continuing 'working' with her. Did not acknowledge that either.
Not worth the heartache and stress! Find someone else.
AVOID AT ALL COSTS
If I had the opportunity to give April 0 stars I would, she is that bad. We hired April back in March of 2022 for our future wedding in Nov 2023. We were easily blinded initially by promising reviews (which now we know she deletes all the negative reviews much like this one will be deleted eventually), in person discussion during a bridal shower and her consolation phone call.
After our deposit, we never heard any contact from April and we had to reach out come time to do our hotel blocking reservations - something that was per the contract included with April. Over the course of 2-3 weeks waiting for April to go ahead and schedule hotel blocking on behalf of us, we decided to contact hotels directly to see what work April has done. Via emails, April claimed to have contacted hotel personnel and was simply playing phone tag and "was requested to call back". We became frustrated as nothing was getting done, we weren't getting any updates from April and would have to reach out every time requesting updates from April to receive one. Time and time again, a different excuse or a different lie would make its way out. After a couple emails, previous lies began to contradict the new ones that the stories became to overlap and not make sense. Prior, she called 2 hotels - now she only claimed to contact only one. Soon one hotel became 4 etc etc.
Upon contacting the hotels direct, April in fact did not do any work like she claimed and stated. The hotel blocking coordinator searched all records of email, phone and voice mails for any contact from April. She never discussed our wedding date and or our names with the hotel at all and fabricated the stories she conveyed to us.
Once we reached back out to April to question the differences in her story versus the hotel's, she simply denied everything - offered no reimbursement for all the additional work I had to do. She still doesn't see anything she did wrong in all of this
I came to theknot to see multiple other negative reviews almost verbatim describing the experiences I've had with April. She's not even doing this business full time, via email she's confirmed that she only does this after her full-time job, which was never conveyed at time of booking that she would simply do this as a side income stream. Why would anyone want to hire a coordinator that doesn't do this full-time is beyond me. We were unaware of any of this.
Her lack of detail and attentiveness is quite prevalent when simple early milestones of the planning phase aren't even addressed. I fear for anyone who is further in the process that is still working with April - I urge you to cut your losses and move on.
Since November, April has failed to respond to any emails requesting further information regarding her "work" done during the hotel blocking process. Once she was caught in her web of lies she's simply ignored us and has moved on. Currently disputing our 50% deposit with an unknown outcome due to her non-refundable contract. She even claims that she has paid her employees for our Nov 2023 date, which his hysterical. At this point I see her no better than any other scam artist on the internet.
AVOID AT ALL COSTS
I’ve read and re read all of the terrible reviews, after I had already hired Believeland for my wedding decorator. My communication was so great with company at first, and I saw most bad reviews were left after she was hired as “wedding coordinator”. Since she wasn’t taking part in that role, I decided to give her a chance. Set up looked great, no problems. Tear down was a total complete nightmare that had me on the phone with various family members and an employee of Believeland for over an hour. I was charged for $250.00 worth of broken /missing items from the decor company I went through. Which they were entitled to for all the problems. BELIEVE the reviews and find another company. Just don’t do it.
We had originally booked another company who shall remain nameless for now, for this service who, decided that they were no longer able to fulfill their end of the deal (they refused MANY people refunds and screwed over a lot of brides). When I talked to April I knew our experience would be way better and totally different! She offered me a discount knowing that I had lost money with the other company, which was so incredibly kind! She helped me find different rentals since I had also lost out on decor with that other company. She was a great communicator with me through the whole thing! She personally cake to our wedding; was great with communication in the days leading up to it and the day of! We had some weather issues and had to move everything inside, but she made everything look SO beautiful! I was bummed that I had to move things inside but when I got there and saw what she far exceeded my expectations! Honestly the whole day ran so smoothly because of her - she cleaned everything up and made sure we didn't get charged extra. She worked so well with all of our vendors! It was the best experience I could have asked for :) we truly love April!
Believeland Weddings was used as the decoration set up and tear down company through the place I rented wedding decor. I thought paying someone to set up and tear down the decorations would save me and my family many headaches, but that wasn’t the case. The first thing I noticed was the lack of communication, two weeks before my wedding I had to reach out Believeland Weddings to go over the decor set up and timeline. As many brides know, two weeks before a wedding there is a lot to do and I would’ve appreciated if the owner had reached out to me first. On the wedding day the team was supposed to arrive at 10am and meet my father in law to unload the decorations. However, the team was late, which resulted in the cake table/cake flowers to not be on the cake. The team was also late to tear down so my in laws and I began to tear down the decorations ourselves. Once the team did arrive, even though I was assured that the set up and tear down team knew which items I purchased vs. rented some of the items I purchased were lost or ended up back at the decor rental company’s warehouse. If I could go back in time I would’ve saved my money and just set up my decorations myself.
I would highly recommend April for your wedding coordination. She helped with anything and everything I needed! She was wonderful with my family and bridal party and was very calm, which I needed on my big day! She was there for any questions I had and advice as well. My wedding definitely would not have ran as smooth without her! It was a great decision to hire her!
Wow I don't even know where to start! My day was absolutely amazing and everything I ever dreamt of. April guided me throughout the entire planning process and never missed a phone call! During one of our calls she introduced me to her Assistant Coordinator Shanel. She mentioned Shanel is a local Caterer and began working with her a few months prior to get a feel for the wedding industry. This duo together did an incredible job! Shanel appeared to be more experienced than stated, made my day go by smoothly, and most importantly kept me on track! I don't know what I would of down if I didn't hire a Coordinator! Thanks you two I look forward to doing business with you in the future.
My daughter had already hired April months and months ago when her reviews were very good. Then she kept hearing awful things but she stayed with her anyways. BAD DECISION. When you have a business and contract, people expect that you will honor your side of it and not be replacing yourself with two people who clearly were not up for the task . The person arriving for the rehearsal brought her toddler who kept getting in our way in a cozy coupe and throwing tantrums. She was more concerned about her toddler than doing her job of running the rehearsal which my daughter ended up finally doing herself! The next day, April appeared and left and her replacement went from good to horrible. I was under the impression there was a timeline to be followed and she was in charge of it. BUT, if she CANNOT BE FOUND then of course there is going to be problems with it. That is exactly what happened!!! We could not find her for pictures ( thank you to Rising Ashes Designs- Wedding Photography and Videography--you did a splendid job for all you did to help my daughter!!). We could not find her after the ceremony to bustle my daughter's dress. The dance floor opened late. My daughter did not get to greet all her guests. These are just some examples of what went wrong because the timeline was not followed.!! So many missed opportunities! End of the night, linen thrown on the floor, decor missing. Took April over 3 days to return phone calls, voicemails and texts from my daughter, myself and members of the bridal party. Plenty of excuses given with NO refund.
If you cannot be professional, then you have no business having a business. If you cannot take criticism or follow your OWN contract, then you have not business having a business.
I booked my wedding with April and she did a fabulous job setting up my timeline, and making sure her Assistant coordinator Shanel knew exactly what to do! Shanel helped me in more ways than one! Not only was she so sweet, but she went out of her way to make a store run for safety pins. I just had a baby and my straps on my dress were a little loose. She made me feel so comfortable in my skin and reminded me throughout the day how gorgeous I looked! She made things so smooth! I can't wait to book her personally for my next event which is my husband's birthday whom I plan on having her cater!!! Thanks so much Shanel for all your hard work!! You and April are amazing!!!
We had an amazing experience with April, owner of Believeland Weddings. The day of the wedding she set up my decorations exactly how I envisioned them and was in contact with me all day long! She came to my venue walk through a few months prior and helped make some decisions about the set up and flow of the reception.
She helped tear down the decor at the end of the reception. I didn't have to worry about anything the day of my wedding!
April was absolutely amazing from the moment I booked with her. She helped calm my nerves from our first conversation. I hired her for day of coordination and she honestly did more than that. She helped me make a detailed schedule for the day and was always available for a phone call when I needed. She wasn’t able to make it to my rehearsal, but made me aware and had one of her staff members step in. The day of our wedding April set up all of my decor, making the venue more beautiful than I could have ever imagined. She checked in with me throughout the night, and packed up everything neatly at the end of the night. For the price I paid, April went above and beyond.
This company and the girl who runs it, is a waste of time and money, run , run Don't think twice about using this company. For my daughter's wedding she showed up late for the rehearsal and after she was there maybe 20 minutes we wanted to talk to her about the wedding day events but we turned around and she had already left the rehearsal. The day of the wedding the person that she sent didn't have an update dated seating chart, didn't know that it had been agreed upon that she would set the tables. I, myself the mother of the bride had to start setting tables until I needed to get dressed for pictures and thankfully the site coordinator jumped in and went above and beyond to help finish the setup. We never would have been ready if it hadn't been for the site coordinator doing a job that April's company was paid to do. When it came time for the wedding party to walk down the aisle, I had to find the day coordinator to ask her to come up and be there as we lined up, she didn't think that was something she needed to do, I thought she was a coordinator? When they introduced the wedding party to the reception, again she was nowhere to be found. When it came time to dismiss tables for dinner again, no where to be found. I had a sister-in-law who jumped in and did that for us. The first dance had not been coordinated with the DJ, I had to step in again to make that happen. Instead of enjoying my daughter's wedding all night I had to keep jumping in to make things right. We did find her sitting down and eating before half of the wedding guest had been served! Terrible business I couldn't find one good thing to say about it.
I will always remember April as the woman who ruined my wedding day. I thought I was hiring a day-of coordinator to help with the most important day of my life, and all she did was steal my money and make a bunch of empty promises. I could write a whole book about everything she did wrong. Luckily I had hired other vendors that stepped up and did what was beyond their duties in order to pick up the slack that April left for all my other vendors and even my own family. She didn't show up to my wedding, she sent a complete stranger that had no idea what was going on, and she decided to eat her dinner before half my guests got served (just one example of all the effed up stuff I had to deal with). The girl that did actually show up to represent Believeland never once tried to communicate or talk to me in person, and I was the bride! It felt like she was actively avoiding me because she knew I was already upset at the unprofessionalism.
I spent my whole wedding day coordinating my own wedding and forcing my friends and family to set up all the decor because April had promised me ahead could get all that done. There was 0 communication between the 2 of us aside from like 2 emails that i had sent her. She had me set up a venue walk-through and then she didn't even show up until I called her to remind her about the appointment. I could go on and on. Spend your money on someone else who is organized, professional, and takes their business seriously.
Hiring this company was a waste of money and I cannot recommend enough NOT to use them. In the beginning, April was great at touching base when there was no real work to be done. I believed her excuses, but come to find out she was lying about some very sick things that I will not get into. To start, the coordinator assigned to come to my rehearsal was late and looked very unkempt. I texted her directions on how to set up the escort card table that night- no response even after she told me to text her at any time of the night and she will respond. She never showed up to my wedding or my reception. Instead, a young girl was there that looked very overwhelmed. I will admit, I believe this girl did her best but was unprepared to work a wedding of 200 people by herself. My mother had to pick up her slack, and I was setting up my own escort table. When I asked where the other coordinator was, she said that she just did not show up. The coordinator was seen on her phone for 75% of the reception. When we reached out to April she said that the coordinator had to go to the hospital that day. We never told this update by April the morning of the wedding- and she had even contacted me asking how to get into the reception venue. April is a liar, shady, and unorganized. I was referred to them by a co-worker using them for her wedding. Let's just say after my wedding and another wedding of a friend that also used this company, she is no longer using Believeland Weddings. There were many stories and excuses April used that did not line up with what she was telling us. At one point she even told my co-worker that she could not make their phone call (rescheduled already twice) because a couple made her stay late at a meeting. April did not know who she was talking to, because the couple was shocked to hear that April was lying about them running over. Upon checking April's facebook, she was looking for a hot tub pump... If it were not for my incredible vendors- the taste of excellence, DJ Troy entertainment, and LAR Weddings, my wedding would have been a shit show.
I would give no stars if I could. I could write a book on everything that went wrong with April and her "company" aka random people she hires via Facebook and who knows where else to work at weddings for her. Contract was broken on multiple points. I hired HER as my coordinator and got two random people between my rehearsal and wedding day instead. The timeline she literally made for the day was not even close to followed, except when I stepped in to coordinate my own wedding. The coordinator she sent for my rehearsal didn't do anything for me and brought her toddler with her (I ran my own rehearsal) and the coordinator she sent for my wedding disappeared half the day/night. My decor was stacked on one table and linens on the floor at the end of the night instead of packed up and loaded into my car like I was told would happen (she tried to go back on saying they don't load cars due to liability after the fact). I'm now missing decor as well due to things not being packed up and multiple people handling things at the end of the night. The coordinator tried to leave early to take guests back to our hotel instead of staying to help clean up. My entire reception after dinner ran almost an hour behind because the coordinator wasn't keeping us on track - literally the ENTIRE point of hiring a coordinator! These are just some of the awful things I had to experience. After April ignored my messages about the wedding for 3 days, she finally acknowledged me only when other people got involved. She offered plenty of excuses, half-assed apologies, and offered a bare minimum refund ("because she already paid her coordinators and the refund was now coming out of her own money"). She took back her offer when we expressed how we felt it wasn't enough for what I went through as the bride - I basically coordinated my own rehearsal and wedding! Then told me "she'd be perfectly fine with going through small claims court" if we wanted the full refund. I would absolutely stay away from this company!!! I should have listened to her recent reviews and canceled but I gave her the benefit of the doubt, now I completely regret it. Do extensive research, read plenty of reviews, and find someone you trust 100% with the most important day of your life!
Please, please, please.. whatever you do..do not use this company. I was the matron of honor in my best friends wedding and if she never hired them her wedding would have gone perfectly. She was warned by a few of her other vendors about the lack of professionalism and mess that this company creates, however she already hired and paid them so my friend decided to take her chances, which now looking back on it, was a mistake.
First red flag for me was the fact that April sent another “coordinator” for the rehearsal. That’s fine…If she did her job. She brought along her toddler who at times, was laying on the ground crying or running her cozy coupe into the decor. I get it, I have a toddler, I know how they can be..,that’s why I don’t bring them to work with me. She was more focused on tending to her Kid, than doing the job. She took zero initiative to run the rehearsal. We were all standing around waiting for direction, that the coordinator never provided, and the bride ended up doing herself.
Second red flag, was in the middle of the wedding day April left, and had another “coordinator” come to take her place. This “coordinator” also took zero initiative to run anything. April provided the bride with a minute by minute timeline, and it wasn’t even closely followed. When it was time to bustle her dress- something the coordinator was supposed to do, we looked around for 15-20 minutes to find her with no luck. Later, when the bride and groom were thanking tables after they ate, the “coordinator” was nowhere to be found to help keep them
on time and the reception/ dance floor opened 45 minutes after it was supposed to. You could tell the other vendors wanted to speak up (and they eventually did) but they didn’t want to step on any toes, because the bride and groom HIRED and paid GOOD MONEY for someone to coordinate their day and did not get the services they paid for.
Honestly, I believe it would have ran a lot smoother if this company were not hired and we did it ourselves or went with a different company. In the end, they ended up having a beautiful wedding NO thanks to Believeland weddings. PLEASE BEWARE.
We hired April for wedding planning and day of coordination. She was an excellent resource throughout the planning process. I particularly appreciated her insight on vendors - her recommendations on the catering, photography, officiant, and DJ were spot on. I also enjoyed using the wedding planning tool she provided as part of the package - it was very helpful for managing our guest list. With her help, everything ran really smoothly on the day of our wedding.
I unfortunately can not recommend Believeland weddings for your special day. I decided I wanted to hire a wedding coordinator from day one. We had invited over 480 people and I knew I would need help day of with the little details of the day and couldn’t rely on my mom and and sister to help. We hired April right when she started her business and when she wasn’t as busy with her business. She toured venues with us and strangely brought her husband to each tour. We accepted it and moved on. We booked the $1000 package. Throughout my planning we were suppose to have a certain amount of calls that April always had excuses for missing or rescheduling. She was unprofessional telling me every detail of her husband’s mental health issues but I listened and felt sorry for her. I even asked her a month or two before our wedding that she can take what we paid her and just not do our wedding if she was having so many family issues. I didn’t mind and had planned the whole thing myself anyways. The only vendor she communicated with was the limo service which she recommended and day of turned out to not to be a good choice. The driver didn’t go to the right hotel and my parents and in-laws were an hour or so late to the reception. During our final meeting with the venue coordinator she was busy and distracted on her phone and during the reception when we were still waiting for our parents to arrive I watched her sit down at the vendor table and check her phone instead of getting on the phone with the limo company to figure out the issue. She told me at first she would have two other people helping her day of because of the size of our wedding but it was just her. I decided to add on the bartending package and was surprised to hear from family members that they were not very friendly and she brought another bartender day of the wedding which I wasn’t prepared to pay. She woke up late and arrived to the salon later than expected but she wasn’t really needed there anyways. She also never provided the hotel care packages to my guests at the hotel like the contract stated. Lastly and to us most importantly said she would cut up our homemade wedding cake and serve it to our wedding party after we did our cake cutting well we found our cake whole at the end of the night in the fridge. That was a huge disappointment to me my husband and my friend who took the time to make it for us. I feel as if her business outgrew her support staff too fast and instead of not taking on more business she kept up and couldn’t handle it all. Her personal life was too hectic to take on all the work and she also continue to try and take on such a large wedding like ours when I do not believe she was ready or could handle it. I felt stuck in using her because we had a contract but knew she wouldn’t be of much help day of like I hoped and I unfortunately was right. I hope she gets the help she needs for her business and herself before she tries to take on more weddings. I wish her luck in her business and hope it’s not all about the money.
We had a great experience with April as our day-of-coordinator. She was always extremely quick to respond to any message I sent her and gave me the peace of mind that she had everything under control on our wedding day. On our actual wedding day, whenever there was anything I needed, April had already thought of it and was already handling it. Would highly recommend!
This review is to share what had happened to me on my wedding day so others are aware when considering hiring this company. When I hired Believeland Weddings, I had already had most of my wedding planned so I was not in much need of assistance except for the day of to help set up decorations and make the day run smoothly. I had put all of my trust in April to help with the odds and ends of the day. That is where my mistake was made. When speaking with April, she told me not to worry about hotel bags or an emergency kit because it was a part of her package, so I again put my trust in her to do them. It wasn’t until the day before my wedding when I got to the hotel that I discovered there were no bags. When I texted her about them, she responded telling me that she “totally forgot”. While she did put them together last minute after talking to her, they were in no way what she promised us. She told us they would be personalized with mine and my husbands favorite snacks and well put together, but instead they were random chips, one chocolate, one makeup wipe, and one Tylenol, so I was disappointed. The next morning, when April was supposed to be at the hotel with my emergency kit, she was no where to be found. I texted her at 8:50am asking where she was. With no response back, I continued to text her about her ETA because some of my bridesmaids needed the emergency kit (which we never got) and it wasn’t until 9:30am that she responded telling me that two women I never heard of were at the venue. Thankfully something told me to check my email because lo and behold, she emailed me instead of responding to my text or calling me telling me she would no longer be at my wedding because she decided to do someone else’s wedding that day even though in our contract she was stated as our coordinator. She failed to give me any warning when we were communicating the day before that she was unable to be our coordinator. When I tried to contact her after the wedding, she unfriended me on social media, she did not respond to my email, and my texts/calls could no longer go through to her. It took 4 days of me consistently trying to get ahold of her for her to respond to my email stating there was nothing for them to do. I had also learned from a friend who was trying to hire her for her wedding that she lied about my husband and myself and used us as an excuse as to why she was not responding to them. I’m sharing my personal experience because I do not want this happening to any other couple who hires someone that is supposed make their day as stress free as possible.
We hired April in June of 2022 to help coordinate venue tours and contracts. We sent her our list of top venues in the end of June and by the beginning of August we had not been on any tours and there was minimal communication between us. She said she was having a hard time getting a hold of venues for tours. Everyone we talked to said that doesn't sound right so I started reaching out on my own and within two weeks we've scheduled four tours. When I asked about our top venue she said she hadn't heard from them but I reached out and heard back on the same day. Avoid this planner if you can.
I Hired April when she first started her business to serve as day of coordinator for my daughter’s wedding which included the rehearsal. The rehearsal factor was important because the ceremony was not in a church and the officiant had no experience. I did not need April to communicate with my vendors and asked her not to. I was dealing with them and took responsibility for this. I told her it was just the timeline, decor and rehearsal, I needed her for. So the Contract was clear that April was who I was hiring and she was the one who was to run the rehearsal and do the day of with an assistant. I had read a bad review about her workers so I told her I would only deal with her. Everything started out fine. Although I agree with another reviewer that said she always has an excuse. SO TRUE!! I initiated all calls related to the wedding. The only time she contacted me was to collect her second payment a month before the wedding. We had 2 phone calls. One to discuss the timeline, and the other the wedding day decor. I Basically had to beg her for an updated timeline to accommodate our changes. I asked her a couple of times to send it to our venue manager. Didn’t happen.
Come to the rehearsal day and she doesn’t show up and doesn’t tell me she is sending someone else. This was after she sent me a very passive aggressive email that a,m. asking me for my vendors names. WHAT! Also, crickets about her not coming that night. The woman she sent was not dressed professionally and wasn’t proficient. My married niece had to interject several times to keep things organized and moving along. She had no idea April didn’t tell me she was sending her as a replacement. (In spite of our contract). I tried calling April several times at the rehearsal. She didn’t answer and would not return my calls or texts until my daughter threatened her with a bad review. I spent the entire rehearsal dinner wondering if she was going to show up on wedding day. I had a LOT of decor that needed to be set up. Well she did come to the wedding the next day with an assistant and they did work very hard. Their performance on that day was 9/10. Which is why I gave her 3 stars. But she did miss some things . For instance, she sent the grooms mother up the aisle before the groom was there. She set up the memorial table incorrectly. The grooms father is deceased and she put my daughters grand parents with his pictures. She didn’t put out all the votives that I worked hard to gather and paid for. They remained in the box unused. So, all said and done, if this is all your budget will allow, get ready for some frustration and excuses. But she did pull it off in the end.
I hired Believeland Weddings for my 10 year Vow Renewal in Feb 2022. Let me tell you how kind, friendly, and professional April and JP were. April was always in communication with me, set up an Excel spreadsheet planner for us to collaborate with, made sure my nerves were not shot throughout the whole 1 year process. Loved that she was always prompt for her appointments and the day of, she had everything under control. She even officiated which we were so appreciative of, since we couldn't find a more affordable officiant. During the reception, they stood out of the way for pictures and helped make sure everyone was fed (as well as themselves, because who doesn't feed their vendors for all their work?!) It was a beautiful day and even more beautiful night and I am so happy to have had April and JP every step of the way. I highly recommend them!
We are so happy with our decision to hire Believeland Weddings for day-of coordination! April is not only so sweet, but beyond helpful and talented at what she does. She went way above and beyond for us in the planning process, doing things like helping us book hotel room blocks and helping me find a bridal shower venue. Communication was always prompt and straightforward. April set up the venue with us a few days before the wedding, and provided helpful input on what looked best decor-wise. She attended the rehearsal and helped it run very smoothly. On the day of the wedding, she handled any and all hiccups that came up throughout the day. She helped me bustle my dress, and helped the guys with boutonnière pinning. She did everything that we expected of her and more, and she did it all with a smile, kindness, and grace. We could not be more thankful to April for helping us to have a truly stress-free wedding day!
Believeland Weddings made our dreams for our daughter's wedding come true! April and her team provided solid advice, helped us negotiate with other vendors (often lowering the prices and avoiding other costs) and supported us every step of the way of planning our wedding. April also managed our families in a professional yet supportive role to avoid conflicts and ensure planning was smooth and successful. On the day of the wedding April decorated, bustled, packed up and coordinated all of the other vendors, she ensured we had all of our necessary family photos and communicated throughout the day so that no nerves were rattled. We felt safe and secure that behind the scenes everything was being handled so all we had to do was enjoy the day and celebrate. Who ever is reading this review should stop reading and book this vendor! April and her company provide a variety of affordable options for every Bride's budget, and having a wedding planner is one of the best decisions we made on our tight budget to be able to create family memories that will last a lifetime.
We hired Believeland Weddings for our May 2022 wedding. While we had some changes leading up to the wedding as far as staff, it's very obvious that they have an impeccable team and can handle anything that comes their way! Brooke and Cassie supported us on our wedding day to carry out any tasks and make sure everything went smoothly. They were fantastic and I know our wedding would not have gone to plan with out them and April leading up to our wedding day.
Believeland was a great company to work with and we had 3 lovely ladies that helped our special day run as smoothly as possible. To start, April is a fantastic owner and she really went above and beyond to make sure everything ran smoothly. She was very easy to talk to and it was simple to reach out to her whenever I had any questions/concerns. She provided us with 2 fantastic girls for our wedding. Hands down, our day wouldn’t have been smooth if it wasn’t for Brooke and Alexandria. There were so many things that I forgot and these two girls made sure to let me know and help remedied any issues and/or potential issues that could have arise. For all that was provided, the price paid for this service is excellent and I truly believe that over the next coming years Believeland will be the front runner of northeast Ohio’s wedding coordinations. I recommend this business 1000 percent and I’m so thankful that I hired them for our wedding. Don’t hesitate to reach out to them to see what the hype is about!
UPDATE: The follow through with April was below ideal. RSVP cards were not numbered and I had a handful of cards with no names which made things difficult. My thank you cards were mailed months after they were supposed to be. I had sent photos to April to make a slideshow and never received my photos back as promised. After trying to follow up repeatedly, I received no response. My wedding day went smoothly and April was on top of most things through the planning process, but unfortunately that changed quickly after the wedding concluded.
Words cannot explain how incredible April is. She is unbelievably thoughtful, passionate, and dependable. I got married at Tudor Arms and had a wedding of 140 guests. April helped me every step of the way. She kept me organized, contacted vendors, problem solved, and went above and beyond. She gave me wonderful recommendations, always replied to texts/calls/emails quickly, gave advice and input when I needed it, attended all my vendor appointments and walkthroughs, and helped tremendously on the wedding day itself. She is so talented and will make sure without a doubt your day will be just how you want it. She was there for me personally throughout the planning process and I couldn’t have done it without her. Thank you, April!!
I hired Believeland Weddings for a day of coordinator for our wedding. Best decision ever! While I did speak with April pretty late in my planning, she did everything to make sure my day was perfect! April thought of things I should include in my wedding that I never thought of and I'm so glad I did. Dana and Alaina were the 2 girls she sent from her team to coordinate my wedding the day of and they were simply amazing! They did an incredible job decorating the venue and coordinating our day. Highly recommend Believeland for wedding coordinating!
Hiring April and her team was just about the best decision we made. April helped with so many questions and concerns over the course of about a year leading up to the wedding. She was always available and always eager to help. Just under two weeks before the wedding, we found out we would no longer be able to decorate the venue the night before, and April handled it just fine. Her team, Alexis and Cassie, arrived early to the venue to decorate.
Having Alexis and Cassie there all day took so much stress and pressure off of me and my family. I have no idea how I could have pulled off this event without their help. At one point in the day, one of the tables literally collapsed because they were unable to lock (these tables had been set up by the venue), and Alexis handled it so well. She got everything cleaned up, and put the table back together. Luckily, April had provided extra plates and chargers, so they could be easily replaced.
Overall, I cannot recommend Believeland Weddings enough. April, Alexis, and Cassie went above and beyond throughout the entire process!!
We hired Believeland Weddings for day of coordination for our wedding at Gervasi Vineyard on 5/7/2022. April helped develop our wedding timeline, answered all questions quickly, was kind and helpful, coordinated rehearsal, set up all decor for the wedding, kept our wedding on track, and tore down all decor and even loaded our car! We could not have done it without her! Very reasonably priced and I highly recommend April and Believeland Weddings! Everything was perfect!
April and her team were AMAZING! I had a very short engagement (5 months) and April did a great job. she's adaptable and a pleasure to work with. originally I had planned a backyard wedding and less than 48 hrs bc of weather we had to completely change the wedding to indoors and April did an amazing job at adjusting and helping me and my hubby make a new place work, all within our budget and it turned out BEAUTIFUL! Thank you Believeland Weddings!
I only hired April to set up and tear down our venue. I had no issues with her or her business! Thanks for your assistance!
April and her entire team made my day incredible! As a person who worries all the time she took all of my worries away! I have no doubt she is the reason our day went so well! Her and Alexis were absolutely incredible and I could not have asked for a better team to run my wedding day ❤️ 10/10
April and her team were superstars! The amount of stress they took off of us made the whole day better. Can’t say enough good things about amazing, professional and respectful she was.
April, amber and Alexis were so great to work with. They went above an beyond to make sure things went smooth on my wedding day! I can’t imagine what would have happened if they weren’t there to step up in a few situations! I am so grateful for their help. If you need a coordinator, book them!!
April and JP were absolutely amazing! I just had brain surgery in Feb and my wedding is in Oct 2021 - they have been so helpful and reassuring from the start! I have panicked over things, April is there and will to talk whenever, she and JP came out to my house and helped with a shower set up - I’m so excited for the wedding in Oct!! I cannot wait!!
Don’t walk, RUN to Believeland Weddings!!! Let me just say that my wedding would not have happened without April and the Believeland team. They helped me with set up (2 entire days! ) and tear down (another entire day)! They also helped with the details that overwhelmed me, reminded me about all the things that I would keep forgetting, they double/triple checked that I had everything i needed, they helped sort out all my vendors, gave me game changing tips, and they helped me remain calm and know that someone had my back on anything that happened day of. April quite literally helped me every step of the way, and she was the backbone of my day. I’m so thankful that I had Believeland to work with. They made the stress of wedding planning and setting up/tearing down extremely enjoyable!
April and J.P. were amazing to work with and our day wouldn’t have been as amazing as it was without them! Great communication and amazing at handling last minute stresses!
We had the pleasure of being April's first wedding as a coordinator and she knocked it out of the park! She always responded immediately through text or email leading up to our wedding day. On our wedding day, she did the full set up/take down while also always being available to communicate and coordinate all the vendors and listen if we had a quick change or suggestion that needed communicated to a vendor. I knew anything that came up, she would handle which helped us to best enjoy the day with our family and friends. We highly recommend April as a wedding coordinator and were so happy we decided to use her services for our special day.
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