Bella Bride Boutique

ave been more rude and condescending when I informed them I found my perfect fit at another boutique. They said that because I already found my dress they were going to charge me $150 even if I showed up to my appointment! Their tone was horrible and I really just can't fathom having an attitude like theirs in such a positive and heartwarming industry. Stay Away.

s changed. They sincerely apologized, and we are both happy to put this behind us.

ve, I couldn't get THAT DRESS out of my head. We called around to every store in San Antonio, and Bella Bride said they could still order it! We ordered it in my size and were set. That being said, I felt a little uncomfortable at times in the store; the sales attendants/owners were arguing from time to time behind the register. I wasn't really sure how to react to that. Bella Bridal was perfect for me because I knew the dress I wanted, just needed somewhere to buy it but not sure how I would feel if I was starting from step zero here.

ella Bride in crisis mode (as it was only 3 months before my wedding) to see if I could come try on some of the gorgeous Hayley Paige dresses they had in the store. I received the warmest welcome and my consultant, Jill, pulled every single dress I had asked for and made me feel so incredibly confident and special! I found the PERFECT dress and Alexandra put a rush order on it and began calling the Hayley Paige rep every week to check on the status of my dress--without me even having to ask her to do it! And even better, my dress came in two weeks earlier than expected!! Alexandra called me with updates every week and had my dress overnighted to the store as soon as it was ready so I could get any necessary alterations. I cannot explain how much it meant to me that the girls at Bella Bride were so committed to getting me my dress in time and were so concerned with my happiness! Bella Bride is the BEST place to go dress shopping in San Antonio--hands down!!

he the first place I went!

loved my wedding gown and will cherish it forever. Thank you again to the wonderful ladies at Bella Bride!

But she listened to me and read me like a book. She was so patient, attentive, she made me feel so special and beautiful!! She let me try on a ton of dresses. The dress I actually ended up picking was the VERY FIRST dress she pulled off the rack for me!! They are extremely knowledgeable, helpful and kind! They really know what they are doing here! I couldn't be happier!

t wedding dress. I couldn’t be happier!

e.

Bella Bride. She was on point from the beginning! She greeted us immediately, asked about who was with me, asked for styles I was interested, and then started pulling dresses. I tried on about 10 dresses and she helped me narrow down to 2 very quickly. I left knowing I picked the perfect dress for my day. I can’t wait for it to come in! Thank you Caroline and Bella Bride for all you did!

exactly what I was looking for. They are such a great help, I found my dream dress in less than 20 minutes. I highly recommend them to anyone!

l day. Beautiful wedding dresses and great customer service!

ready scheduled an appointment for my sister who is up next!

one on one time with them and felt valued as a customer.

but when i said it out loud it just seemed confusing but they knew exactly what i was looking for. I found the dress and immediately fell in love with it i came in about five different times to try on the same dress and let me just say i went to a lot of different places to try on dresses and not just in San Ant! I ended up moving in the middle of this process so it made it a little more difficult for me travel to San Antonio just whenever. They were so helpful very understanding, patient just my whole experience with them was the best!! I highly recommend this boutique there is no way you could go wrong with them at all!!

g. Her expertise was amazing!!

was just a number. I just did not feel welcome at all.

es and would definitely recommend!

envisioned. I ended up with a gorgeous A-line dress with a ruffled tulle skirt with lace appliques and beaded bodice, sweetheart neckline with cap sleeves; rhinestone buttons down the illusion-back. It was part of a trunk show from the Stella York 2018 collection and only available that weekend! I said yes to the dress! I also chose a cathedral length veil that had lace trim matching the lace in the dress perfectly. Start with this bridal boutique first!

o thankful they were flexible and willing to help me out. NO stress!!! :)

lighthearted attitude, and her ability to make me feel comfortable the whole time. I had scheduled two other dress appointments, but after 6 dresses at Bella, I found my dream dress and cancelled my other appointments. Thank you so much for a seamless process and for helping my mom and I get a glimpse into my wedding day.

e to me and my guest. All the dresses where gorgeous and hard to decide which one was the one, but finally found it. I’m so glad I got my dress at Bella Bride Boutique!

the dress I had originally chosen, so I scheduled a second appointment with Jill. She was able to get me in pretty quickly and was very sweet about accommodating my request. We tried on a couple more dresses, but I ended up purchasing the original selection. She was so much fun to work with and made the experience for easy and stress free. It is a smaller studio with not as much privacy, but they had a good selection and variety of styles. The atmosphere was great and my family had a good time. Thank you Jilly Bean for all your help!

icially a Bella bride 😍😍😍

d out for me. All the girls were extremely helpful and great at what they did.

d or did not like from the beginning. The girls at Bella listened to my ideas and then helped me choose several options to try based on this as well as my figure. Despite being completely against a strapless dress at the beginning of the appointment, by the end I had fallen in love with an elegant yet simple Mikaella gown that Caroline suggested. When I wanted to keep a few other appointments prior to locking the dress down she was a little pushy, but I appreciated this in the end and absolutely made the right decision by going with this dress. I returned to order a custom veil and though the wrong one was delivered initially, Bella made it right and ensured that I had the correct veil in time for my wedding. Overall a pleasant experience and I would highly recommend them!

discount if I decided to buy! After my second fitting, I decided I wanted to go to one more boutique! They were so nice about it ... I ended up coming back and buy a dress from Bella bride and so happy about it!

shocked by some of the comments that our rep, Caroline, said. Our first sign to leave should have been when she asked my budget and I responded with it was not set in stone. She snapped back with "So if I throw a $5,000 dress at you right now, are you ready to pay that much." My budget is, in fact, unlimited; so her comment was uncalled for. She proceeded with several disrespectful comments to my grandmother, which didn't go over well with my family. Her assistance was far from helpful in the dressing room - she was basically throwing the dresses on me and then hurrying me along to show my family, then yanking the dress off me immediately. She also pointed out one dress that had been custom made for a bride who had cancelled her wedding. When I joked that that would be bad luck, she changed her mind and said that the bride had just decided to elope and didn't need a "fancy dress." After leaving, we all regretted not leaving the store immediately after her initial comments at the beginning of our appointment. Even if I had found the perfect dress here, I wouldn't have wanted to support a business that treats their customers this way.

pick out a veil they were not a friendly or accommodating... It almost felt as though they had made the big sale and I was no longer a priority. It ended up working out because the place they recommend for alterations (Bridal Perfect Fit), had amazing handmade veils that were way prettier and half the price of those at Bella bride.

erience the most fun and un-stressful. I actually came without any knowledge of what I really wanted and they made sure to put me in various styles until I narrowed down what I liked best. They asked my budget and were super mindful of it - I left the first day without being pressured whatsoever and came back to purchase a couple weeks later. I just picked up my dress (which came in exactly around when they said it would) and I couldn't be happier with my decision to purchase from here!

e is amazing in customer service, not to mention the wide variety of beautiful dresses they have to offer. I would highly recommend coming here to find your wedding dress!

s shopping.

azing. They were super helpful and made me and my family feel special. So so happy with my Bella Bride experience. Would recommend them without question!

rvice was beyond what I expected. They will help you try on every dress and will help with their expertise. They guided me and made me feel comfortable. When I was to my last two choice dresses they were patient when I needed to try the dress on again. Now, I am in complete LOVE with my dress! I highly recommend Bella Bride to find their perfect dream dress.

nd their customer service was beyond anything I had experienced in my dress shopping journey. I am in complete LOVE with my dress! I highly recommend anyone to come search for their dream dress here! :)

ank each and every one of them enough! They have the greatest hospitality & an amazing show room of dresses!! Xoxo

nothing but first rate customer service. They met and exceeded all of our needs. You know your customer service is top notch when they are able to cry with you and make the experience out of this world! This was one of the most beautiful experiences my family and I will have to cherish for the rest of our lives! Thank you Bella Bride Boutique from the bottom of my heart! You all are AMAZING! MOB-Nadia Ramirez #HeadingtoHernandez

ping experience. They were never pushy and were honest with worked best for my wedding day - they even put up with some tear shed by myself and my mother (The champagne offered a nice relief from the stress). I ended up making two appointments at this location and found the perfect dress during my second visit. I even stopped by a week before my wedding for the most perfect earrings. The ladies at the shop were always so welcoming, kind, and relatable. They genuinely care about how my wedding plans have been going. Thanks Bella Bride Boutique for such a great experience!! Jasmine

ntment and drove to San Antonio to check out the gown. As I walked in I was greeted, Tracey was the lady who helped me and at that time she was pregnant. She was so helpful and I showed her what I was looking for and she found the dress I had seen online. I tried it on and fell in love with it. My friend was with me and told me lets go to another store and see if you end up liking another one. We ended up at another place and I tried on about 4 more dresses and didn't feel the way I did with the one I tried on at Bella Bride. Couple days later went back to Bella Bride and bought the dress. Bella Bride is the best store, I definitely recommend any bride to go to Bella Bride. Great customer service, great boutique! And happy bride!!!! Thank you Bella Bride Boutique!

r I made an appointment and ended up falling in love with a lace mermaid by Ellis of London. Both times I was there they treated me like family. And when I finally picked a dress the popped a bottle and we toasted to it. Most amazing experience ever.

ointments on stores who carried that designer. From the beginning, the customer service was impeccable. I was contacted directly about my appointment and notified when there was a small change. Everyone I worked with was very accommodating. I visited another store and had a terrible experience so I was feeling a little defeated...until I walked into Bella Bride Boutique. Caroline immediately greeted me, calling me by name and making my guests and me feel welcome. She seated my entire "peanut gallery" in a section around the mirror and helped us pick out a few dresses. I tried on a dress completely different than the styles I had envisioned myself in; of course, it was *the* dress. Everyone at Bella Bride made me (and my aforementioned peanut gallery) feel very welcome, at ease, and like friends. It was a very relaxed yet still elegant atmosphere and I am so glad I found my dress there. Brides, I strongly encourage you to give Bella Bride Boutique a chance if you're in the area! The customer service is outstanding and I guarantee you will not be disappointed!