Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
4.5
out of 5.0
2 reviews
4/21/2017 • Faye F
I have decided to update this review because the owner of this establishment reached out to me and made things square.
Unhappy customer --> Satisfied customer
------------------
...
What happened: Previously, I had bought a great antique ring here and they offer to size it for me for free. My ring had a maker's hallmark "18K BELAIS" which is a significant part of its value as an antique. When my ring was returned to me, the shank had been joined poorly (the joint was skinny and crooked). Furthermore, they had cut right through the hallmark and erased it! Any professional jeweler will tell you that a ring can and should be sized to the side of a hallmark to preserve it.
-----------------------------
How the owner made it right: Joe recognized that his goldsmith had made a serious error and he has offered reimbursement to have the shank replaced.
--------------------------------
In summary: Bella Rosa offers a good selection of antique jewelry and you can get great bargains if you make reasonable offers. The proprietor is committed to customer satisfaction and will follow up if there are problems with your purchase.
10/31/2016 • Anna A
Joe is so cool and easy to work with! He was such a great help to my husband and I while we picked out wedding bands, and helped me with sizing beads for my engagement ring. I'm gl...
