I found Bella Tiamo on Facebook and I’m so glad I did. I was watching my sisters friends’ wedding highlights video, crying my eyes out, wondering who these magicians were that put this together?! After obtaining their contact info I called righ...t away. I got an immediate response, and interest in my business, which doesn’t sound like a big deal, but it meant a lot to me after having to leave voicemails for some other wedding photography companies and not even getting call backs.
I spoke with Travis initially and he gave me information about all of the services, prices and details. Then he asked me when my fiancé and I could meet up with him and the photographer, David, to go over more details and get to know each other face to face. He also had me fill out a questionnaire about what service we were particularly looking for. At the meet-up, they showed us a couple albums they’d done for couples and they had this one in a box, that had a screen at the top that played the video. We were so impressed, we picked a plan and put a deposit down right away.
Months later, I got orders to deploy to Afghanistan and had to change my wedding date and see if all the vendors I’d chosen would be available. Luckily Travis and David were free the change of date day and switched all of the documents over without any issue. To say they were flexible and accommodating is an understatement. He kept in touch every few weeks before the wedding to either reiterate details or answer some of my questions. And then on the wedding day, they were prompt, diligent and kind. They got all of the shots they wanted without rushing us or being bossy or anything. Travis, his wife Emily and David work so well together. Everything was perfect. The very day after, at work I saw that I was tagged in an Instagram video, and it was a teaser from the wedding. That was so crazy! It hadn’t been 24 hours and I was watching myself and my husband at our wedding.
The pictures and the videos didn’t take long at all to be finished and ready for my viewing. I ordered some prints, fast shipping, and those were the best quality pictures I’ve ever seen, everyone in my family agrees that they almost look 3D.
We decided to order the hybrid photo/video album like we saw when we first met up. It was not cheap, but it was well worth it. Instead of picking photos for the album, after seeing the video, I trusted them to choose and I just gave a list of photos I did not want included. It took a long while for the album to get to us, like 8 months, which is absolutely nobody’s fault. I knew it would take a few months, but when corona virus shuts down the studio for a few weeks, that makes it take even longer. We did receive updates and apologies during the waiting period which was nice. We just waited patiently and Travis was kind enough to include our raw footage and some pictures on a flash drive for us as an apology for the long wait time. Not necessary but greatly appreciated.
My album is here and is the focal point of our home! It came out amazing and we love to show it off. I don’t do reviews often, especially long ones like this, but for them I felt I had to, all in all, I would recommend Bella Tiamo Photo/Video to anybody and everybody!