Bellasposa truly cares about satisfied clients! Here's how I know:
I originally posted a concerned and dissatisfied, 2-star review in Sept 2021, after picking up my dress and being told by a local-to-me wedding gown seamstress that my highly e...
mbellished Martina Liana gown was not able to be altered to fit me. (Queue the nightmare!) It had been ordered two sizes bigger than I needed at the time of pick up, based on an unaided choice between two sizes that worked with my measurements. In addition to it being too big in the bodice, the dress was way too long in the front. I hadn't done anything, honestly, to shrink in size, and I was terrified that my expensive dress was not going to work for my November wedding. I didn't have money to buy a new dress... what would I do?!
While trying to reach Bellasposa for their suggestions on what to do, I was able to schedule an appointment with their exclusively preferred alterations expert, Lanny. Then, after receiving my email, the Bellasposa store manager called me directly. Ms. Reyes expressed empathy for my panicked situation, and reassured me Lanny had successfully worked with my exact dress before. I already felt better, but anxiously awaited my meeting with Lanny. Was she also going to tell me my dress was unalterable?!
A few days later, I met Lanny and Ms. Reyes at Bellasposa. Ms. Reyes, again, was very kind and compassionate, making me feel like she and the store wanted me to be pleased with my purchase and experience. Lanny admitted that my particular dress is the hardest in the store to alter, because of the embellishments that need to be removed to take it in, but that she would be able to perform the needed alterations. She set to work meticulously pinning the dress so that it looked beautiful and fit stunningly... my faith in my gorgeous dress was restored! Furthermore, Bellasposa very graciously accommodated me with an act of good will for my anxiety-inducing experience.
For those still reading, I'd like to share a trauma-intervention tip with the brides. If your measurements happen to fall between two or three sizes on the dress designer's size chart, STOP and consult with a wedding dress alterations expert BEFORE ordering the dress! Bellasposa's sweet consultants and wordy sales contract ensure the responsibility for sizing is on the client, so protect yourself with this simple suggestion. Take or show a photo (or several) of your intended dress to the alterations pro, and get their opinion on which size to order based on how the dress would need to be altered up or down. Words to the wise: The more alterations are needed, the more expensive they'll be... wouldn't you rather spend that money on something else, like shoes or honeymoon outfits?!
Congratulations on your reason for browsing bridal shops. I sincerely wish you the best of luck in finding your dream dress and having a wonderful, stress-free experience. I urge you to visit the Bellasposa showroom to be wowed by the amazing assortment of sparkly, stunning gowns, and I trust you'll be in good hands. Des