Best Of Times Video Productions Inc

are professionals and def had a way of being there but not feeling awkward or in the way, but also was nice to have them and the other vendors there to give advice! I also have to mention my husband and his groomsmen were left to their own devices to get ready, he didnt have a father figure there to help them and the videographer that was with them stepped in and helped everyone dress and look their best and that was so touching to me. This is a great group I would recommend them to anyone in the area. And if your looking for a photobooth, or a greenscreen photo booth they did that as well and it came out phenomenal!

Upon arrival, we had met and worked with Patty. Patty was Professional, kind and easy to speak to. Patty listened and offered suggestions as we discussed what we were looking for to have the memories that we would treasure. She had reviewed different packages that were available and helped us decide which one would benefit us . As our wedding day approached, I had met again with Patty to finalize plans. Patty made note of the name of our Photographer as well as our DJ Service which she was very familiar with. Patty informed me, John would be working with us on our special day and to expect his arrival at a specified time. Without fail, at the time that was specified, John arrived. John recorded video footage of myself along with my bridal party, and then left to set up for recording our wedding. During the wedding and the reception, we never knew John was there. The video was Spectacular. John captured all that we wanted along with our most cherished moments, from the ceremony, to the first dance, to cutting the cake and all the special fun times in between. I have to say, for my husband and I, we greatly appreciate the fact that we worked directly with the owners of the company who also did the video recording themselves. What a wonderful feeling knowing who and what you are getting and not having anything more to think about on your most important day. If you are looking for a video production company that is professional, reliable and efficient, then this is the company for you. You will be in good hands with Best of Times Video . I highly recommend Best of Times Video Productions. We give them a 5 star rating for such a beautiful job. Thank you Best of Times Video , Job well done!!! Todd and Patty Tompkins

th us on that change. We highly recommend working with Best of Times Video for your wedding! Thank you John and Patty!

I am amazed by their customer service! I truly can’t get over the kindness! I would recommend them to anyone! At the time I knew I was hiring the best video production company in town but now 8 years later I am still amazed by them!

was exactly what we got. It captured all of the big moments and was beautifully edited. Would highly recommend Best of Times Video to anyone getting married.

eception – it was all terrific. You can really see how much time and effort John put into it. Thanks Best of Times Video!

ting my husband and I knew that they were going to make our wedding video special. The entire process from start to finish was seamless with no issues at all. The key...communication. John and Patty keep an open line of communication with you throughout the entire process and it is important to not only respond to emails but meet the deadlines of when they need pictures, songs, etc. submitted to them. The day of our wedding was like a dream and it was in large part to John, Patty and Michael. From the moment they began filming to the end of the night they remained happy, excited and so easy going. It was a brutally hot day but they remained smiling, professional and captured every special moment of the day. We received our video a week shy of our 6 month anniversary & we were completely blown away. We knew that the video would be awesome but we were not expecting just HOW AWESOME! From the first scene I was overcome by emotions. Best of Times not only captured what my husband and I were feeling that day but what our family and friends were feeling. There were so many moments that we either missed or forgot about…Best of Times captured those moments for us to have forever! We cannot wait to start showing our video to our family and friends! The emotions of the day were captured beautifully and we now have them to watch forever! Best of Times is truly a wonderful company to work with and I highly recommend using them. You will NOT be sorry! My main advice would be to respond to all emails and be mindful of the deadlines you are given. Best of Times gives you PLENTY of time to gather all of the information they will need to make your day special. They are readily available to talk and will answer any questions you have with a warm and welcoming smile! Best of Times captured our day in one of the most incredible ways possible, there are not enough words to fully thank them for all they have done for us. We will forever be grateful for the wonderful memory they created for us!!!

ionalism and dedication to what you do is never less than perfect. I personally will refer you to anyone I know interested in capturing their special moments. I stand behind your work and encourage others to do so as well!

urney, from the day we booked them until the video was complete, was just unbelievable and they were so incredibly accommodating and understanding with all of our special requests. We would hire them again in a heartbeat. Unless you are in the business, it is very hard to comprehend the amount of time it takes from pre-production to post-production to bring the story to life and John and his team do this effortlessly and perfectly. We wanted the video to tell our story, to document every important element that made up the day and to capture the scenes, the images, the faces and voices of those near and dear to our hearts that were present with us. John and his team went above and beyond. We will cherish our wedding video always. Best of Times is amazing and we highly recommend them!!!! Thank you so much for everything!

lutely captured the essence of the day. No important moment was missed, although I don't know how John did it. We barely knew he was there. Best of Times is affordable, accommodating, and totally professional without being intimidating. John did my other daughter's wedding in 2006, and I am happy to report that he continues to offer value and excellence. I highly recommend Best of Times Video Productions!

portant to us. John was not there the day of. We had never met the videographers who showed up. The video took over six months to arrive we attempted several times to check on it, emails and phone calls were unanswered. The final call that was answered promised the video in two weeks, it arrived a month later. The quality and editing are the worst I've ever seen. The church was fine for the most part other than 3.5 mins of the back of the priest head (could've been edited out) and the camera was not on the readers so we couldn't see them. The reception footage is awkward bad angles and poor editing. We specifically asked that the wall in the cocktail room rising to reveal the ballroom be one of the "highlights" captured, it was not. We asked the bride and groom entrance be captured, it was but the angle included the back of someone's head blocking most of the shot (why didn't they move the camera?) we asked for the bridal party and family to be interviewed. NONE of the groomsmen were interviewed and grandparents also left out. When I asked why John stated that everyone at the reception was asked and he can't help it if they refused. John wasn't even there. I've asked several people and they were not approached for interview even though we paid for this. John says they are "mistaken". They are not. This place did terrible work and will not own up to it. All I asked in retribution was to be given the raw footage from the day so that we might have someone more professional edit it. John said " when you send me a check you for $195 you can have it, you got what you paid for, you should've upgraded your package". But we did not in fact recieve what was discussed. I asked John if he cared when clients are unhappy and he responded "I'm in this to make money" so not to keep brides happy, nice. He then stated that " this is why I don't deal with parents, you're not my client your daughter is" but I was very much his client when I was signing the check! John was rude nasty unresponsive and uncaring. This company is very unprofessional and I would never recommend anyone using them, ever. He said we got what we paid for and he wasn't going to talk to me anymore and hung up. Customer service at its worst beware!!!

he video! He was on time and stayed until the very end so he didn't miss even us walking into our car to leave! highly recommended!

found out my husband is in the military.

6 month maximum to receive our production. Also at the time of booking we had no issues in making contact with any best of times personnel. Now fast forward to our wedding day, our 2 1/2 year old (at the time) niece sung happy birthday to my wife, all by herself, all alone on the dance floor, a precious memory that my wife and I looked forward to remember, cherish, and WATCH. With that in mind I attempted to contact best of times video, numerous times, to make sure that segment made our video. I left numerous messages and did not receive a response until I finally left a post on their Facebook page. Next May 2012 came and still no video. I again began to call the office of best of times. I never once received a phone call back and I believe i received maybe 2-3 emails. Finally on 6/29/12 almost 10 months after our wedding day our video had finally arrived (still no phone call, even though I specifically asked for a phone call and not an email). Of course my wife and I immediately put the DVD in. Though best of times used a static camera that they stated runs from start to end, there was not 1 second of our niece singing happy birthday to my wife, and I again state I did specifically ask for that. I finish by apologizing, because I honestly do not want to or like saying bad things, but I feel that is a true example of unacceptable customer service and though the memory of the song will always be there, we will never be able to watch it again!

g the video over and over. Their prices are so reasonable and the quality is amazing!