Best Western Kelly Inn

t pay attention to these and people were not served the proper meals. We also have 5-10 people who were not served or just got their salad and nothing else. The food was delicious but I was sad that so many of my guests needs were not met especially when I worked hard to make sure everything was done right. I also felt for being connected to a bar the alchol selection was minimal which led many guests going to the bar to get a cocktail throughout the evening. Lastly the order and rhythm throughout the night did not seem to flow properly, there seemed to be way to much time inbetween meal courses and the cake cutting and champagne pouring. As I said the facility is beautiful but I was very disappointed with the service provided.

the food was fantastic. Most guests continue to comment to me about how great the food was.

travelled as little as possible. If you reach a $4,000 in food and beverages they waive their room rental fee. Their plated meals start at $15/plate and go up to $19/plate all of which is super reasonable and within our $16/plate budget. As part of the Wedding package they offer you a room for the rehearsal dinner and gift opening, if you want to serve food however you have to us their catering company, Sterling Catering. The package includes cocktail hour by the pool and they also provided us (bride and groom) with a suite the night of the wedding, it had a king size bed, a fireplace and a jucuzzi that could fit at least half a dozen people. :) Reason for the grade: The food was delicous, the room block was super easy to set up. Monica (front desk manager) even offered the wedding party discount after our block expired. All of their staff was willing to compare rates and give the best deal (i.e. teachers, military etc) to our guests booking room. Monica worked with me and allowed us to have pre-approved people check us in, since myself and david would be busy the day of. They allowed us to get in at 5pm the night before the wedding to set up, they had worked with all of our vendors in the past so they all knew what to do. I didn't even notice that the on-site coordinator was not there (family emergency) until the other coordinator asked if things were okay before she left for the night. We did have a couple of hiccups: (1) Our DJ never received his meal. I did not have a place card for him because he wanted to stay at the DJ stand. I notified the head table server that we ordered a pork chop for him, which she said was no problem. David and I both noticed he got his salad but when we went up to talk to him, he mentioned they never came back with his meal. This really bummed me out because he worked really hard and did such a great job. (2) I also noticed that we started out with 2 bars in the reception area and then one disappeared. I asked the bartender where the other bar went and she informed me that we were not drinking enough. This wasn't a problem but I was unaware that one of our bars would be pulled if we were not drinking enough. Our contract only states that we would have two bars. Furthermore, the bartender was reluctant to tap another keg early in the evening because we were drinking more wine than beer I was also unaware that it was the bartender's decision and not the Brides. I noticed attitude in her voice when she said we only pre-ordered 24 bottles of wine and we had gone through 50 bottle. David and I went around and asked our beer drinking guests to ask for beer in order for her to tap it, which in my opinion was pretty ridiculous. In the end we went through more wine and pop then estimate but less beer which worked out to be a couple hundred dollar balance. That being said the event staff did a great job with last minute add-ons, extra meals etc. My mom mentioned a couple times how impressed she was with their speed.

ed for her daughter's wedding earlier that year. Her daugther had the same colors as we did. The ballroom was a basic reception ballroom but once the lights we dimmed and our willow branch and votive centerpieces were lit the ambiance in the room was beautiful.;There is a theater below the hotel and guests arrive through the hotel main doors which is right off of where the reception room is located. If your wedding is on a Friday or Saturday evening a typical show will start around 7pm. We were eating dinner at that time. There might be some snoopy people but I didn't notice a thing. You don't hear anything from the theater especially if you have music playing!