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BIANKA Bridal

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4.4
(101)best-of-weddings

125 Ottawa Ave NW, Suite 170, Grand Rapids, MI

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About This Vendor

Your Walk Down the Aisle Starts Here...

OMG you're getting married! The BIANKA team is here to share every moment with you in creating your perfect day! Let's face it… finding the perfect dress is the best part of it all! BIANKA Bridal offers the best selection of bridal gowns in Michigan. We dedicate many hours of research each bridal season by hiring young and inspiring social media experts to research the hottest bridal trends. This allows us to invest in the hottest brands, looks and styles each season. We then simplify all by investing in designer couture brands to affordable luxurious brands so we can offer gowns within all price ranges. Our main collections range between at $1,200 to $7,200. We also offer 0% interest payment plans, as well as alterations services.

Details

Dresses
Bridesmaid Dresses, Flower Girl Dresses, Wedding Dresses
Fashion Services
Alterations, Bridal Stylists, Custom Designs, Online Ordering, Plus Size Available, Private Appointments Available
Gown Collections
Alessandra Rinaudo
Amsale Bridesmaids
Blue Willow Bride by Anne Barge
Blush by Hayley Paige
Calla Blanche
Eddy K
Hayley Paige
Hayley Paige Occasions
Kenneth Winston
Lazaro
Legends Romona Keveza
Nicole Collection 2018
Randy Fenoli
Tara Keely by Lazaro
Watters Brides
Awards and Affiliations
2020 Best of Weddings Winner2017 Best of Weddings Winner2016 Best of Weddings Winner

BIANKA Bridal Reviews

Share your thoughts with other couples
Reviewed On 2/18/2015 by Kylie O
I cannot say enough great things about my experiences at Bianka Bridal! First of all; I am a plus sized Bride. In the midst of wedding dress shopping I had been so discouraged until I came to Bianka Bridal. The consultants made me feel so comfo...
rtable & stunning...the way a Bride should feel! The consultants bent over backwards to show me their wide selection & once I found THE DRESS, they let me try on veils, jewelry and everything to complete the look. They were so kind and we had so much fun. Not only did they make my experience fun and easy; they made me feel like any other normal bride, even though I'm plus sized. We talked about how alterations could be done and the fact that I could do a corset back: an idea to die for! I had never thought of that until they told me & I said yes instantly! Once we ordered my dress I kept in contact with the consultants on the shipping status of my dress. One of the owners gave me her personal number and allows me to text her whenever I need to! To sum it up: the women at Bianka Bridal are knowledgable, sweet, hard working, and willing to go to the ends of the earth to make their Brides happy! I will recommend them till the day I die. Cheers ladies!! You helped me in this process to make my wedding day the best day of my life. I am forever grateful to you! XOXO ❤️
Reviewed On 1/23/2020 by Audrey F
BEYOND happy with my experience here! When I used to work in the city I would pass their shop every day & knew that it was the first place I wanted to go when the time came to go dress shopping. As it turned out, Bianka was the only place I wou...
ld need to go – I found my dress within the hour! I have nothing but wonderful things to say about Theresa and Amber – from the second my girls & I walked in we felt welcomed and that they shared in our excitement. They listened to what I was looking for and had me try on a variety of styles and fabrics, which was extremely helpful and made it all the more special when I found the one! We were all in tears & is one of my favorite wedding-planning moments that I’ll remember forever. These ladies are a dream to work with and have a GORGEOUS space, too!
Reviewed On 10/04/2019 by Aryssa S
My wedding dress was gorgeous, and the team was so fantastic!! I can't wait to get my photos back!
Reviewed On 5/14/2019 by Ellen R
I had a great experience at Bianka! The salon is absolutely beautiful with a great selection of dresses, and the staff helped me find the perfect dress for me. I received a call right away when my dress came in and was able to schedule my first...
fitting that week.
Reviewed On 5/02/2019 by Makayla P
Bianka Bridal had a fantastic group of employees that will find you the dress of your dreams! I explained to Amber my personality and what I want to look like on my wedding day and she found a dress that even my grandmather liked!
Reviewed On 3/27/2019 by Kendall H
Bianka Bridal was my first and only bridal salon I went to. I had an amazing experience and I can't wait to go back and look at bridesmaid dresses. I can't thank everyone at Bianka, and especially Aleisha for going above and beyond my expecta...
tions. My mom and I truly had a wonderful experience.
Reviewed On 3/10/2019 by Jamie F
We were ten minutes late due to parking issues and traveling over an hour to the appointment, only to be told our appointment was cancelled and another bride was given our spot. We were rushed out, not helped very much and felt like an inconven...
ience to the employees. My daughter wanted to see herself in the big shiny mirrors and was told no because they were vacuuming...yes, while we were shopping still. I think we were reminded about 5 times that we were ten minutes late. They have nice dresses and cute dress shop, but not super friendly service.
Response from the Vendor on 03/12/2019
Jamie - We have tried to reach you to apologize but your mailbox is full. Please contact us as it seems there is some miscommunitcation. We look forward to speaking with you. BIANKA Team
Reviewed On 2/04/2019 by Kate G
I cannot say enough good things about this place! I'm getting married in September and this was my first time visiting a bridal shop. A friend of mine recommended that I travel from Kalamazoo to GR to check this place out. I'm so happy that I l...
istened to her. I was searching for an intimate, private, yet fun place to go and I found exactly that at BIANKA Bridal. Their website is easy to access, and schedule an appointment. They are professional in everything from the emails to confirm my appointment time, to describing the easiest place to park for an out-of-towner. The shop is clean, eloquent, and has such a fun vibe. My consultant was Amber - she knew exactly how to handle me and give me the right amount of options... without overwhelming me. I'm SO incredibly happy that I was able to walk away with my dream dress. Not only am I still beaming from walking away with my dress but the overall experience. Thank you BIANKA Bridal!!!!! Kate
Reviewed On 1/29/2019 by Leah R
I went to Bianka because I was looking for a Hayley Paige dress because I love her dresses. They worked with my budget and helped me figure out the style that made me look and feel my best. The ladies were all very patient and steered me in the...
right direction because the style I ended up loving was not like anything I had showed them. They paired my dress with a matching veil and I fell in love. Theresa took time to personally help me find my accessories and was able to order me custom earrings! I highly recommend going to Bianka to find your dress!
Reviewed On 1/24/2019 by Terie V
We have had nothing but wonderful service from Theresa and her staff. They have been so helpful in finding the perfect gown and accessories for our daughter. They have really made our visits a special experience. Highly recommend!
Reviewed On 1/13/2019 by Taylor T
I cannot say enough good things about this bridal salon. I went in with a budget and a pretty specific dress in mind. Aleisha helped me find the dress of my dreams. It was the first dress I tried on. I was very happy that she did not even show ...
dresses that were not in my budget. This salon was VERY clean, personable, and friendly. If i were to ever go back i would recommend Aleisha to everyone, she knew exactly what she was doing, and we were able to add a belt and a veil in to the order and still meet budget. She was great along with the few other staff members we ran into.
Reviewed On 1/06/2019 by Madison Y
I have previously worked in a bridal shop so wedding dress shopping was something I actually wasn't excited for. I tried on numerous dresses at other salons and had no luck. From the moment I entered BIANKA Bridal I felt like a queen. Rosie had...
an entire rack of dresses pulled for me that were all my style. I found my dream dress within 15 minutes. Ordering my dress was a breeze and so was picking it up. I would absolutely recommend BIANKA Bridal to any newly engaged brides to be!
Reviewed On 11/18/2018 by Rachel V
I almost didn't come here to look at dresses but I am so happy I did! I was worried I wouldn't have that "feeling" and just know which dress I wanted but I did and found it at BIANKA. Their salon is so beautiful and they have dresses to fit eve...
ry budget. My budget was under $2,000 and I was trying on gorgeous dresses (some of them I tried on were only $1,100 and BEAUTIFUL). Don't think if you have a smaller budget that you can't go to a salon like this. The staff there is great and really care about finding you your perfect dress! Definitely 5 stars
Reviewed On 11/07/2018 by Amber S
The first time I went to try on dresses was at Bianka bridal. I went with my mother and sister and when I walked in Rose asked who the bride was and I said me. When I said I was the one getting married she looked at me in disbelief and told me ...
I was too young to be getting married, asked me my age (22) and proceeded to tell me I was just a baby. I blew it off and went to the room to try on dresses (Hailey Paige). After trying on several ballgowns and mermaid dresses, my sister asked Rose if I could try an Aline dress. Rose then told my sister, mother and I that my waist was not thin enough for an Aline dress....my mind was blown that someone would say that to another. When I went back because I could not get over Blush by Hailey Paige, I requested to not have Rose, the girl that help me this time was very nice! I went back a third time with everyone, the girl helping me was again very friendly, that is when I said YES to the DRESS!! I would have given Bianka bridal 5 stars if it wasn't for my first visit with Rose because everyone else that I met working there was very nice, patient and friendly!
Response from the Vendor on 11/07/2018
Thank you for your review. Congratulations on your wedding, we hope everything went perfectly! We are sorry you had this experience with a member of our staff, we make it a priority to provide the most welcoming, friendly, and positive experien...
ce for every bride who walks in our doors. If you would like to reach out further about this issue as we address it internally, please feel free to give us a call or send us an email at [email protected] We hope you will share photos of your big day, sending love and best wishes!
Reviewed On 10/28/2018 by Des S
I walked into Bianka very excited to try on dresses. It was a beautiful looking salon with so many dresses. I was asked who I was to be checked in and immediately was greeted with an cold vibe. The whole time the girl I was working with did n...
ot bring light to any situations and you could tell she did not want to be there.. wether it was for me or the job. I walked out and regardless decided not to go back for a potential dress because I didn't want them to even have my business. Beautiful space, and the people in the next room over seemed to be having an amazing time, but I, nor my party did.
Response from the Vendor on 10/30/2018
Thanks for your review. We take pride in making sure that all of our brides have a great experience and leave with a warm feeling about their dress shopping. Please feel free to contact the owner at 616-235-9300 to discuss in further detail so...
that this can be addressed.
Reviewed On 10/18/2018 by Melissa H
I traveled roughly 3 hours to visit BIANKA bridal because the bridal salon in my town does not carry Hayley Paige bridal gowns, only Hayley Paige bridesmaid dresses. It was my dream to wear a Hayley Paige gown on my wedding day! Overall my expe...
rience was okay. I guess I expected a little more for how far I drove. I tried on a Hayley Paige gown & fell in love with it the weekend AFTER the Hayley Paige trunk show that they had. I was on the edge about trying on more dresses or saying yes right then, partially because of the price. Amazingly they then offered to give me the trunk show discount (10% & free custom length to eliminate that cost of alterations) as long as I purchased it that day, which I did. I didn’t have my shoes yet, but knew the height I wanted & used a pair of their 3 3/4” heels when they measured me. The heels I ended up buying were that exact height. The day I went in for the viewing of my dress, I tried on veils and ordered my veil. After not hearing from them for a while, I called to check on the status of my veil. The woman I talked to had no record of me ever ordering a veil. Thankfully I had a picture of the veil & they were able to tell which one it was & rush the order, getting the veil in a couple weeks. Unfortunately, I had to pay about $13 to have it shipped to me or make the 3 hour drive just to pick it up. After their mistake I feel that shipping it to me for free would have shown better customer service. When getting my alterations done, even though my dress was ordered in a custom length, I still had to pay to get length taken off anyway because apparently the measurement they took was not accurate. Most of the girls at BIANKA bridal were nice, but a few were not particularly friendly. I chose to go through my local bridal salon for my bridesmaids’ Hayley Paige dresses & the service there was much better.
Reviewed On 9/17/2018 by Emily P
I ended up purchasing my wedding dress at Bianka. I was hesitant to buy a dress that was a little outside my budget, but the staff reassured me that alteration costs would be low because they would be ordering the dress in my size. I waited fiv...
e months after ordering the dress to call on when they would be getting my dress in - it turns out it had been ready to ship to their store, but they hadn't yet shipped it. Weeks later when I still didn't have my dress, I called the store and they told me that it had been sitting there waiting for me. I had never gotten any calls and wonder how long I would have had to wait to pick it up. When I came into the store to try on my dress that was supposedly in my size, it was HUGE. I had the staff re-measure me to prove that my size hadn't changed a bit and that they ordered the wrong size. They were very non-sympathetic and said there was nothing they could do and I needed to just get it altered. EVERY SINGLE SEAM ended up needing to be taken in and I spent a fortune in alterations costs. The seamstress told me she hears that a lot from Bianka brides. I would not recommend the customer service at Bianka. They don't care for their brides and aren't worth the higher prices you'll pay there.
Reviewed On 9/04/2018 by Taylor R
It was a great experience at Bianka Bridal. They were the only bridal salon that had drop waist ballgowns. They only had two, but I found my one! I love that they have higher end designers. It almost felt like New York came to Grand Rapids! The...
service was great and when I went in to try on my dress the stylist was amazing. She let me play around with my jewelry and helped me look at headpieces as well. The only thing I didn't like is when I tried on my dress for the first time another girl had the same exact dress as me. It was really awkward to see my dress on someone else, especially since it was my first try-on. Other than that they were great and I was able to find my dream dress!
Reviewed On 8/29/2018 by Haley K
I bought my wedding dress, earrings and veil from here. My dress consultant, Lizzie, was so so helpful and truly understood my vision and was so patient with me as I tried on dozens of dresses. The dress I chose was absolutely beautiful and I c...
onstantly get compliments on how unique and beautiful it is. Bianka Bridal had such a vast selection of designer and top notch wedding dresses that were well within the price range of every other bridal store I went to. They really listened to me and took the time to help me find my perfect wedding dress and I couldn't be happier. They had a wonderful in house seamstress that did a great job making my dress fit perfectly. I would recommend Bianka for every new bride looking for a beautiful and unique wedding gown.
Reviewed On 7/20/2018 by Sarah B
DO NOT SHOP HERE FOR A DRESS! The new owner and manager Teresa is horrible. They ruined the excitement of getting my dress with the horrible service. I was told my dress was ready to ship and takes 2 days to be delivered. When I didn’t hear fro...
m the store I called and Teresa had forgotten to release it to ship. This happened 3 more times! I finally got my dress just 1 month before my wedding. I told them when I would be in to pick it up and they had forgotten to steam it for me. The experience was stressful and frustrating and should have been instead of an exciting part of wedding planning.
Reviewed On 7/15/2018 by Chelsea W
I searched high and low for a wedding dress. Honestly I probably tried on over 100 dresses before coming to Bianka. Everyone had told me that when I found the dress I would "know" it was the dress and I was starting to believe that I would have...
to just settle for any old dress. Bianka was one of our last attempts to find a dress and I completely fell in love with a dress there! Maria was my consultant and she was so sweet and pulled some amazing dresses for me. My dress came in quick! My dress was a bit too small in my hips which was disappointing and eventually I had to have it taken out by my seamstress- so be careful about was size they order for you. I would've rather had it been too big on me. My weight did not change at all from the time the dress was ordered and when it came in. I actually ended up losing 5lbs before the wedding and my dress was still too tight around my hips. Definitely work with Maria if you go here- she is the best!
Reviewed On 6/28/2018 by Taylor D
I found my bridesmaid dresses here at Bianka Bridal. The Hayley Paige dress I chose was STUNNING on every single one of my ladies. I also bought my veil through Bianka Bridal which I had length added to and it was very high quality and beautifu...
l. ALSO my girls surprised me with the Hayley Paige bride bomber jacket and I am obsessed with it.. even now that I'm a wife I will be wearing it everywhere. It's super comfortable and cute. I had a terrible experience at Ali Nicole Bridal prior to coming here and she felt so bad for me she gave me a discount on all of my girls' dresses! Their customer service out shined their competitors. My only complaint is through their in-house seamstress who would constantly tell my ladies the dress I chose was very difficult for her to alter, she brought in the sleeves because she claimed they were too big, but she brought them in too much so they couldn't even move their arms, so then she had to take them back out. Some of my girls dresses weren't altered correctly and one was even missing breast cups?? She made two of my girls' dresses way to small that their clasp broke mid reception. I DO NOT CAST BLAME ONTO BIANKA, but I would never use their in house seamstress or recommend her.
Reviewed On 6/20/2018 by Marah L
Had Allyson as my consultant as she was AMAZING!!! This was the only salon that made me feel like the Say yes to the dress tv show. Dresses are more on the higher end which was unfortunate but If you’re looking for something with a higher budge...
t, this is the place!!
Reviewed On 5/14/2018 by Olivia H
I had an amazing experience here! I was one of those brides that like too many things to make a decision, and Elizabeth really pointed me in the right direction! I felt like she listen to things things I had in mind and helped me find a a beaut...
iful dress! The whole team there was sweet and supportive. I'd definitely recommend if you want a dreamy dress shopping experience!
Reviewed On 5/14/2018 by Melissa H
Thank you for making our appointment magical. Elizabeth delivered high end service to a smaller budget bride. The dresses were spectacular! Your salon is beautifully set up and we have precious memories from this appointment. With the service ...
you have given us so far, i am so glad your salon will be seeing us through the rest of the dress journey. I would highly recommend your salon to other brides in a heartbeat.
Reviewed On 2/21/2018 by Allie B
I cannot say enough great things about Bianka's. They gave me the most magical experience of my life and made the process everything I could have hoped for. Not only do you get one on one attention from the sweetest girls who are incredibly kno...
wledable and listen to you while also helping you in ways you didn't know you need helping. But other girls working stopped in as well as the owner and gave me personal attention that really helped solidify that I was making the right decision. On top of the amazing staff, their dress selection was absolutely gorgeous and I ended up with the most beautiful dress in the world!
Reviewed On 12/10/2017 by Annaliese V
I didn't have a great experience. Being a part of the wedding industry, and having tried on dresses at previous salons I had a bit of a vision coming in of what I wanted. My consultant was very kind and sweet but I felt like she wasn't quite li...
stening to my vision. I felt very frustrated and overwhelmed the whole appointment with numerous consultants helping me out besides just the one I had been given at the beginning. I didn't know who was working with me which stressed me out a bit. I didn't know who would be coming in and out to help in the dressing room etc. I tried on at least 10 gowns before we got the idea of what I liked. Overall, staff was kind but I didn't feel like I was heard out or that they got to know me and what my day is going to be like. I left empty handed and went to Renee Austin and hand an amazing experience!
Reviewed On 11/21/2017 by Meghan K
I had the best experience with Bianka Bridal when I was looking for my wedding gown! Every part of this process, from scheduling to purchasing my gown was smooth and exceeded all expectations. They had such unique and beautiful wedding gowns wh...
ich made this boutique stick out to me compared to others. Katia was so great to work with but all the girls there were so helpful and made me feel so important. I would hands down recommend this boutique to any bride, you won't be disappointed with Bianka Bridal!
Reviewed On 11/03/2017 by Brittany G
Bianka bridal is such a fantastic shop. I recommend all my girlfriends to go there that are looking. They made me feel SO beautiful! The dress they found for me was just absolutely gorgeous, and truly one of a kind. Which is exactly what I want...
ed ❤️ The compliments I got on my dress all night was that it's classic, and different!!! I would never have found a dress like that anywhere else. Those ladies have a true eye for beauty, and originality!! Thank you so much for making me so beautiful on my day ❤️❤️
Reviewed On 10/26/2017 by Noelle H
The only word that comes to mind when I think about my experience at Bianka Bridal is WOW. The ladies there really do want to help you find the dress that makes you feel the most beautiful and I think that's so amazing. I wish there was an opti...
on to give more than 5 stars!!!
Reviewed On 10/26/2017 by Blair W
BIANKA Bridal truly made my entire wedding dress shopping experience AMAZING! I could not have asked for anything more. The entire staff treated me like a queen. They were kind, attentive, and extremely helpful. I can't wait to wear my beautifu...
l couture gown next year! Thank you BIANKA Bridal for everything!!!
Reviewed On 10/10/2017 by Morgan B
Where do I even start? BIANKA Bridal honestly made my entire engagment better. They are some of the kindest, funniest, most supportive and HELPFUL women I've met. I thank the stars above for directing me to them just for my Hayley dress but ins...
tead I found a group of about 5 women who are now my friends. They care about you more than just a dress sale, they want to get to know you, understand your vision, help you with advice or opinions with your planning because they genuinely care about their brides - we are not just a number to them, we ARE them. I could not imagine my wedding planning/engagement period without them and anyone looking for a magical dress and some incredible women, don't hesitate - get there asap.
Reviewed On 10/04/2017 by Mikaela S
Bianka Bridal has amazing gowns from amazing designers. The most unique, gorgeous gowns you will find in the area (or anywhere within a 2 hour+ radius!). Coming from New Jersey and moving to Michigan I was fearful of finding an amazing boutique...
that would ave the perfect gown. Upon meeting Lizzie R. at Bianka I knew I was going to "Say Yes to the Dress" not only is she awesome at what she does, she will help you find the exact gown to describe to her without having you try on tons, she stays within your budget and to top it off she is the sweetest soul and makes you feel like the most beautiful bride!!! Thanks Lizzie, you are amazing! The only negative in my review would be to management, aside from Lizzie and your other assistants with warm personalities, the rest of the boutique is a bit cold. No offerings of champagne or anyone wanting to speak to you. Please work on fixing this issue with your otherwise spectacular boutique! Thank you for the perfect gown and wonderful bridal assistant, Lizzie!
Reviewed On 9/17/2017 by Elisabeth C
I had a really mixed experience. The staff was friendly, they have a good selection, but I had a HORRIBLE experience with their in-house seamstress. She was very rude, not easy to work with, and her work on dress was sub-par (seams not hidden, ...
bustle did not hold up through the reception, stitching holding the lace started to snap). She continually complained that my dress was too difficult to alter. My bridesmaid's were all in Hayley Paige dresses ($280). The top of the dresses were held together with a clasp, and all 7 dresses had ripped by the start of the reception and had to be held together with string. Also, be aware of the sizing as my dress and 3 of my bridesmaids had the wrong size ordered (making for expensive alterations). Overall, I would not recommend going here. For the price of the dresses (both bridal and bridesmaid) I would expect much higher quality!
Reviewed On 8/15/2017 by Tory W
Set up a final fitting to pick up my gown and they "suddenly" lost my gown 3 weeks before our wedding. They offered no back up no solution. Rosy said it was my problem to find another at the boutique or she offered me to go elsewhere and woul...
d send me a check in the mail if they could figure out what happened to my dress..... Holy Crap who does that to a bride after spending thousands of dollars. I had to go to Chicago where I found a dress. Please save yourself the hassle and fear!!! I was left with no empathy and a void no one should have to deal with,I over heard one of the ownersdaughter that works there said she wasn't sure it had even come in when they had called me, they were hoping it would have been in because it was getting so close.
Response from the Vendor on 08/23/2017
Hello there, thank you for taking the time to review our salon however,we found a few discrepancies in your review. First of all you state your wedding date is 10/15/2018 however you state we lost your dress 3 weeks prior. Secondly, you menti...
on Rosy would send you elsewhere to find your dress which is truly uncalled for and unacceptable for any salon to say such a thing to any client but may we inform you that Rosy, our Operations Director has not been involved directly with brides for the past 2 years. Now, as we understand that as a company visibly and open to reviews, either positive and or negative, we cannot accept untruthful reviews. We have served over 2300 brides in the past 4 years and intend only to serve thousands more in the years to sincerely, delightfully and honestly. Best wishes for your 2018 wedding!
Reviewed On 8/13/2017 by Ashley O
The ladies at Bianka are amazing!!!! They helped me find my DREAM dress with accessories, and made me feel like I was part of their family. Now that my wedding is over I'm actually super sad that I don't get to go there anymore. I would recomme...
nd them to anyone and everyone!!
Reviewed On 7/16/2017 by Kaitlin C
BIANKA Bridal had an excellent selection of dresses. The staff were amazing and made me feel very comfortable. I would definitely recommend BIANKA Bridal to any bride looking for their dream dress! Kaitlin C.
Reviewed On 6/27/2017 by Lindsay D
Bianka Bridal is easily the best decision I've made thus far in my wedding planning journey. The dresses are absolutely beautiful and I can't speak highly enough of the amazing staff! They listen to you and go all out to help you! Go to Bianka ...
Bridal, you won't be disappointed!
Reviewed On 6/21/2017 by Dani O
Unfortunately not a great experience at Bianka. I'd recommend going elsewhere for a more personal touch.
Reviewed On 6/18/2017 by Keesha H
So excited to be a Bianka Bride! I knew as soon as it was time to plan my first dress shopping experience, that we had to go to Bianka Bridal as I am obsessed with Hayley Paige. We were their last appointment on Friday afternoon so we had the s...
alon to ourselves. Lizzie was amazing! She listened to what I wanted and pulled the gowns I told her I loved. She also pulled some that I never would have tried on but wound up loving! My group of girls, Lizzie, and Maria (one of the owners) all cheered as I said yes to my Hayley Paige dream dress. Thank you so much girls! You made my day a dream!
Reviewed On 4/02/2017 by Liz R
I felt so uncomfortable at my appointment at Bianka. I literally couldn't wait to leave. I didn't even want to try on the rest I had picked out. The woman that helped me was rude to my mom and told me I was being ridiculous because I didn't lik...
e a certain neckline. There were other helpers waiting outside the door while I was changing to take dresses from my room that I hadn't even tried yet. I am upset I spent time on a fun day at Bianka. I will not be recommending it to anyone.
Reviewed On 3/28/2017 by Kim S
If you are looking for a wedding dress Bianka Bridal is the place!!! They have the best selection, prices and the staff is so helpful, professional and friendly. My daughter loved the first dress she tried on but, since Bianka was the first s...
tore we visited we decided to visit a few other stores before making our final selection. The staff was very understanding and did not use high pressure sales tactics to try and get us to purchase. After visiting many stores we went back to Bianka Bridal and purchased the first dress she tried on. Sooo happy with our choice in dress and Bridal salon. We also purchased the bridesmaids dresses at Bianka Bridal, once again, they had the best selection and service. Thank you Bianka Bridal for making our Bridal shopping a WONDERFUL experience!
Reviewed On 2/14/2017 by Kinda P
I'd first like to say thank you so very much to everyone at Bianka Bridal especially Ashley! Your guidance and assistance this past Saturday was stellar. I've been to Bianka twice and have enjoyed the people and the atmosphere. They are wonde...
rful! The customer service and attention to detail went far beyond other bridal stores in the area.
Reviewed On 11/20/2016 by Katy B
Best place in the whole world. I found the most perfect dress here and the stuff were beyond amazing!
Reviewed On 11/09/2016 by Aili C
Awesome!
Reviewed On 11/05/2016 by Denisha K
My sister went in for an appointment today and it was a horrible experience! My sister expressed many times she didn't like the mermaid style dresses, however Katia wouldn't listen to my sister's request and kept pulling the same style. She was...
quite rude and after 30 minutes told us there were no other dresses. Needless to say, we will NOT be getting a dress there nor do would we recommend anyone.
Reviewed On 10/28/2016 by Abby D
Cannot thank the women of Bianka Bridal enough for my custom made wedding gown and bridesmaid dresses!
Reviewed On 10/25/2016 by Laura W
The BEST bridal shop in Grand Rapids hands down. With the perfect assortment of gowns and the most professional, attentive staff. I immediately felt welcomed upon entering the store, Katia (YOU, miss, are amazing at what you do!) was patient, a...
nd listened to me ultimately having me try on a dress that I thought I would never wear. That dress turned into my perfect wedding dress. You will not be disappointed with the gown selection and customer service. I cannot recommend this shop enough, don't waste your time going anywhere else.
Reviewed On 9/22/2016 by Aubrey M
Bianka was my first wedding dress shopping experience. I felt very very uncomfortable. Katia was helping me and she barely said two words the entire time. I was not in love with any of the dresses but liked one. She made me feel pressured into ...
buying it. Dress shopping was nothing like I imagined but I bought the dress because I thought if this was what wedding dress shopping was like I didn't want to do it for another second. When I came back to pick up my dress I expressed my concerns about the fit. In the first appt I expressed how I liked the way the dress was tight and form fitting. I knew it was a size too small but Katìa never mentioned that the dress is actually supposed to just drape and that once my size comes in, the one thing I really loved about the dress would go away. When I expressed this to the girls at my fitting I was ignored and just told it would all work out. I called back a few days later only to have Katìa say extremely rude things to me. I was nothing but kind through the entire process and just wanted to be done with the shop. I ended up having a full day of dress shopping thanks to my mom who wanted me to have the experience most brides have and I did! It was wonderful and I found the dress of my dreams thanks to a wonderful staff at The Gown Shop in Ann Arbor. I took a huge hit on my dress from Bianka unfortunately. While wedding planning I had several companies who have worked with them also tell me stories about how rude they are and how they really dislike working with Bianka. There are so many amazing shops that deserve business... They do not!
Reviewed On 8/17/2016 by Chad Z
Bianka Bridal made me feel special from my first appointment to even after my wedding day! From the moment I walked in I had not just one consultant but a TEAM of ladies helping me. The best thing about the team they have is that before anyone ...
can tell their opinion they make sure to let you say what you as a bride feels and thinks. Throughout all of the steps of my wedding there were supporting me. Bianka Bridal even helped a surprise guest (my mom from out of town) make my first dress appointment! I was so shocked and grateful they made sure the most important person was there. They also kept up with me on social media and even gave love when My husband and I were featured in your The Knot for "Love Stories". I would recommend not only the bridal store but all of the beautiful ladies and dresses that come with it.
Reviewed On 8/16/2016 by Beth C
I came to Bianka Bridal to purchase my wedding dress. They have a very impressive selection of wedding dresses but I was highly unimpressed with the staff/ customer service. They were very opinionated and quite rude at times. They also lack bri...
dal pampering skills that every bride should feel and experience. I did leave with a dress but not the experience I would have liked to have. They failed to tell me that my dress was coming in late and also failed to tell me when it had finally arrived. I wouldn't recommend them unless you are fine with a lack of customer service.
Reviewed On 8/08/2016 by Elizabeth B
I had been to every other store in Grand Rapids, a few in Detroit and some in Lansing and didn't have nearly the level of customer service I had at Bianka. Let me tell you, they treated me so well here. They were able to borrow the dress I want...
ed to try on (another store wanted to charge me $80 to ship it) and it ended up being the perfect dress. I'm looking forward to trying it on and having it altered. Highly recommend.
Reviewed On 7/31/2016 by Marissa L
I loved my experience at Bianka Bridal! I went into my appointment already knowing what I liked and what I didn't like. They listened to me and picked out the perfect gown. Initially I wasn't sure of a few dresses they picked out for me even th...
ough they fell within the guidelines I had given them. Once I tried on the Allessandra Rinaudo gown, I knew it was the one. I would recommend Bianka Bridal to any bride!!!
Reviewed On 7/28/2016 by Dawn S
After searching for gowns at several boutiques. I came across Bianka Bridal. There selection of dresses paired with there friendly and knowledgeable staff was a great experience. I found the perfect dress my first visit, definitely the best bri...
dal shop around this area.
Reviewed On 7/21/2016 by Isabella R
I came into this gorgeous bridal shop in February of 2016. I had been to a lot of bridal shops who just weren't seeing my vision and kept showing me things that they wanted to see me in rather than listen to what I wanted to see on myself . H...
owever, Maria from Bianka listened. She understood what I wanted and she actually connected with my mother and I on a level that was so real and pure kindness that I felt like she knew us. She pulled dresses I described and their selection was so amazing , it was difficult to decide! Then, I found MY dress. I put it on and I felt so stunning and beautiful! Instead of just saying "do you like it?""what do you think?" she asked me " how do you feel?" She made me cry because of how genuine she was asking that question. I will recommend this place to any future bride who wants to experience the feeling I felt! The Bianka experience.
Reviewed On 7/18/2016 by Jessica B
I absolutely loved the dress I picked out for my wedding day on July 9. I had gone into Bianka Bridal thinking I knew what I wanted and left with a completely different dress I had no idea I would love so much. The fitting room was spacious and...
the assistant was so helpful and sweet. I couldn't ask for a better wedding dress!
Reviewed On 7/08/2016 by Michelle G
These ladies were top notch and I'm so happy I got my dress there. The studio is absolutely adorable and they do a great job of helping you select dresses that match your style/taste -- they have a LOT of different ones there so it seems like e...
veryone could find one. They had great customer service even up to our wedding day. They steamed and hand delivered my dress and veil downtown GR and made sure everything was all set on the day of the wedding. Great ladies to work with!
Reviewed On 6/11/2016 by Sophia K
The dresses at this salon are FAR more beautiful than the rest of the salons anywhere near Grand Rapids. All designers carried by Bianka are high quality and you can tell when putting them on. I had gone dress shopping in January and found a dr...
ess I had liked. The staff at Bianka was more than accommodating while I took months to make up my mind about it and went in to try it on with different audiences multiple times. They also made sure the dress was within my budget since I loved it so much. Their jewelry options are fabulous. My earrings were perfect with my ivory gown and shimmered like crazy! We also ordered my bridesmaid dresses from them and they were beautiful. Thanks so much for making my day picture perfect ladies! xoxo
Reviewed On 5/28/2016 by Christina P
Such a great environment, best quality, and such helpful people. Loved my experience!
Reviewed On 5/15/2016 by Tara G
Overall best quality dresses in GR. All beautiful and well made. And definitely the best lighting of any of the bridal salons I tried on in. They have been very helpful despite the fact that I came in to try on multiple times :) Don't buy a dre...
ss in GR before you try on here.
Reviewed On 5/06/2016 by Knottie1462583450
From the moment you walk in to BIANKA Bridal you feel treated like a princess! Not only are the dresses gorgeous, but the whole display and atmosphere is stunning! They care about you and making your wedding day amazing, and it starts with the ...
dress. I came in with an idea of what I wanted, and they kept within my budget and really helped me find the perfect dress! I recommend BIANKA Bridal to any bride. Hands down, my favorite place!
Reviewed On 5/04/2016 by Mary R
I had a great time at Bianka Bridal! The staff was super helpful, they listened to what I liked/disliked, and they helped me find a dress! Everything was so cozy in the shop and I could tell I was my assistant's main focus. It was fun, relaxed,...
and enjoyable. Thank you Bianka staff for being extremely helpful both in-store and online. You responded to my emails and phone calls almost immediately and I am thoroughly impressed! Thank you for such a refreshing experience in a beautiful shop in downtown Grand Rapids, MI!
Reviewed On 5/02/2016 by Alina M
By far the best bridal shop in Grand Rapids. Besides a wonderful collection of bridal gowns at affordable prices, Bianka Bridal is a gorgeous boutique with super friendly and helpful staff. I've been looking everywhere for the perfect dress and...
I finally found it here. Katia helped during my first my appointment and at my second visit Maria helped me with everything I needed. Communicating with them was super easy and Katia replied to all my e-mail within hours. If you're looking for more than just a dress and you want a beautiful experience for such a wonderful moment in your life, Bianka Bridal is the place to go. :)
Reviewed On 5/02/2016 by Megan K
When I visited Bianka for the first time, I didn't have an appointment but Ashley made sure I felt welcomed and she paid attention to my mom and I even though there were others in the store who had reserved time. When I returned to Bianka for t...
he 2nd time, I had 6 members of my bridal party with me and things got kind of crazy. Maria helped to keep the peace and gave me encouraging words while helping me into each dress. She really made the day all about ME and reassured me not to try to please everyone else. My overall experience here was exceptional and best of all, I said yes to the dress!
Reviewed On 4/09/2016 by Regine M
My experience at Bianka Bridal was superb! I was apprehensive about trying on wedding gowns, but Maria made sure I was comfortable and suggested gowns in my price range. She also helped a lot by helping me decide on a few key things to look for...
in the style of a gown, since i had no idea what to look for. She didn't pressure me to buy a gown that instant, and I appreciate that. I definitely recommend Bianka Bridal as a place to go gown shopping. Make it one of your stops! You won't regret it!
Reviewed On 3/25/2016 by Kristin S
Ahhh! A sigh of relief for many reasons after finally walking into my appointment at BIANKA. After shopping for gowns at five shops before hand, there was a sense of ease and a feeling of accomplishment in being one step closer to completeness...
in bridal/wedding planning. BIANKA was the first salon appointment I had booked in town because I knew my fiance would be out of town that weekend....others I had planned before that had just come up in shopping curiousness and those planned after were cancelled by me. I shopped alone as I am an out-of-state bride, and Katia was very accommodating and had keen ear for listening and a detail-oriented eye to understand and find the aspects I was looking for in my dream dress. I didn't feel pressure to buy unlike two prior appointments I had been on. I was very matter-of-fact when it came to a dress I had gravitated towards that was over by budget that I didn't even want to try it on. Katia didn't just put those dresses to the way-side and make me feel cruddy for not being able to afford it, she knew the dress and details of why I liked it and suggested or even found dresses with those details in other dresses that were within my budget. Being an out-of-state bride Katia, on my first appointment, asked if I was going to Skype with friends or family back home. I hadn't known I could; we have made arrangements for me to on my later appointment to give my mother and I the most authentic experience for mother-daughter dress decision making and the "say yes" experience. I came in with a dress in mind, re-tried it on at BIANKA, and still loved it. Katia and I had gone through my wishes and what I was looking for via those past five experiences and online pictures, and pulled things mainly that she had suggested. The other dress I love(my top pick at the moment) was one of Katia's suggestions/finds! She really is great at this!!! I have kept in contact with Katia at BIANKA since my first appointment with two emails and an in person meeting. She is very willing to make this experience in a woman's life most enjoyable. BIANKA staff was very helpful to get information about dresses from their designers I was eyeballing, but couldn't try on in store...this way I knew whether or not to keep looking over the beauties! They were also quick to give me tips, advice and a heads up on the business aspects of the salon practices: store credits, shipping costs, and trunk shows, etc. BIANKA has great personal touches with their incentive card and thank you card. I'm so glad I found BIANKA!
Reviewed On 1/26/2016 by Saba E
Thank you to the amazing women of Bianka Bridal for helping me find my dream wedding dress!! From the second we walked in the gorgeous salon to the end of the appointment, all of the women made us feel welcome and at home. While I went in to th...
e appointment with a specific dress in mind, they pulled different styles and shapes of dresses as well so I could get an idea of what I liked and make sure that I made the perfect choice! Once I narrowed down the options, they put me back in my first choice and added jewelry, a veil, and accessories to get the whole wedding look. They encouraged my family to take pictures and videos of me walking and moving around in the dress to get an idea of what it would be like on the actual wedding day. Everyone was so helpful and patient, and they really made the whole dress shopping experience so much fun! I'm so happy I said yes to my dress at Bianka Bridal!!!
Reviewed On 1/08/2016 by katherine D
Where to begin with the gorgeous store and amazing customer service at Bianka Bridal? My expectations were exceeded in every way. I am a very indecisive bride and through multiple appointments and dozens of different dresses, Maria didn't giv...
e up on me and I am so thankful that we were able to find my absolutely PERFECT dress!! Starting with my first visit, the ladies made me feel right at home and offered their expert advise to find the one for me! The store is absolutely stunning and I loved the privacy they offered when trying on dresses. They also have so many gorgeous dresses in all shapes, sizes, lengths, and fabrics you could imagine. Maria, I can't thank you enough for all the help and patience you had for me! I cannot wait to wear my dress on my wedding day!!
Reviewed On 1/08/2016 by a member
I was very pleased with the boutique experience. Their collection is beautiful. The staff was very attentive - listening to what I wanted and not pushing too hard. They made me feel comfortable, which is most important when making this importan...
t purchase. Highly recommend this salon!
Reviewed On 1/07/2016 by Karen M
I had a wonderful experience at Bianka Bridal. Both the storefront and the fitting area are really lovely and comfortable. When we booked the appointment, they mentioned it was a very busy time, but it didn't feel crowded at all. Very much the ...
opposite, I had plenty of private space. I didn't arrive with a picture of exactly what I was looking for and Maria was so patient and helpful in narrowing things down. She selected a dress I wouldn't have taken a second look at and once I had it on, I fell in love. She didn't put any pressure on me, and when I called a week later to order she was very concerned about getting all the details exact so she could be sure about ordering the appropriate size. Now I just can't wait for my dress to arrive! Thank you Maria!
Reviewed On 12/21/2015 by Jessica G
I was just "wowed" by the experience I had at Bianka Bridal! Katia & Ashley went above and beyond for me and made me feel not only comfortable but like a bride. Out of the few bridal salons I visited in GR Bianka far surpassed my expectations a...
s far as decor, dresses, and dressing rooms. They give you the full "say yes to the dress" experience whereas the other salons I visited did not. The girls let me come back later the same day without an appointment to try on a dress again with several of my guests. They were genuine in helping me find a dress and even let me take pictures with my guests and celebrate my purchase. I would highly recommend this boutique and I really can't think of any negative things to say!
Reviewed On 11/20/2015 by Lauren G
I found the most beautiful Tara Keely dress here. One of the consultants picked it out. I wasn't so sure of it at first, but the second I tried it on, I knew it was the one! I couldn't stop thinking about it, so today I get to say yes to the dr...
ess!
Reviewed On 11/06/2015 by Kelly H
I highly recommend Bianka Bridal to every bride looking for her dream gown! The staff is extremely helpful - they truly take the time to understand what you are looking for. I have been to many bridal shops in the Grand Rapids area, and none ...
of them compare to Bianka Bridal! I was not rushed during my appointment and there was no pressure to purchase a dress. The shop is gorgeous, the gowns are stunning and the staff is amazing!
Reviewed On 11/02/2015 by Steve B
The whole Bianka Bridal team is absolutely amazing! I went in with no idea of what I wanted and they brought me many different styles. Katia has a keen eye for dresses within about 5 minutes of meeting someone. The dress that she pulled from th...
e back was just stunning and I felt so beautiful in it! I would highly recommend any future bride to go there. They have such class and professionalism any bride would want.Thank you Katia and Biaka Bridal for helping me select the perfect gown for my wedding!
Reviewed On 11/01/2015 by Knottie1446436981
BIANKA Bridal is by far the best bridal salon I went to. I had to travel to Chicago and visit many bridal salons in order to fully appreciate the truly amazing gowns and experience that BIANKA offers. They carry unique gowns that are top-qual...
ity, and the whole experience is very personal. Their gowns are reasonably priced, and the staff is very knowledgeable and always excited about the latest designs coming in. Katia is particularly wonderful, and I knew before I even found my gown that this was the place I would find it.
Reviewed On 10/29/2015 by Marissa Y
Katia and her crew did an amazing job! There were so many different styles to choose from. They were very flexible about when i could come in and always made it a pleasant experience. I would recommend this bridal salon to anyone in search of t...
heir perfect wedding dress!
Reviewed On 10/27/2015 by Ash L
Went to a few different bridal stores but this is the most personal and individual experience I had. Nice not to be competing for one big mirror with other brides like at other stores. I am returning to Bianka to order my dress and feel very co...
mfortable with my decision and am glad that they earned my business.
Reviewed On 10/09/2015 by Lauren H
This Bridal Salon completely blew every other salon that I visited in Grand Rapids out of the water. The owner personally assisted me and she knew exactly what type of dresses to grab for my body type. It was everything that I thought the dress...
shopping experience should be!
Reviewed On 10/05/2015 by Katie D
Bianka Bridal was amazing! The staff was so helpful and the dresses are beautiful! I would highly recommend Bianka Bridal to any bride!
Reviewed On 10/04/2015 by Allie D
Bianka Bridal is worth the drive! I live in metro Detroit, but I am so glad we decided to head to Grand Rapids to see what Bianka had to offer. They have exceptional customer service and great taste. They are so accommodating, and I did not fee...
l pressured to purchase. They made the experience so enjoyable, I would recommend them to anyone who is looking for a dress!!!!
Reviewed On 10/02/2015 by Gabriella M
I can't think of a way my experience at Bianka could have been better. It was my first experience looking for a dress, so I was nervous; Im a bride on a budget and was concerned that I wouldnt be able to afford a dress from such a glamorous loo...
king shop. But I was wrong, the selection was superb and I had Katia helping me- she was fantastic! She put me at ease, and really brought the expertise i needed to my appointment. It was a fantastic experience- every bride in the GR area needs to go to Bianka, it's such a gorgeous place. I felt like I was on Say Yes to the Dress!
Reviewed On 9/21/2015 by Jessalyn H
From the minute I stepped in the door at Bianka, my experience was amazing. They have a great selection of unique gowns and went above and beyond to help me find the perfect dress. They really listen to what you want, and pulled some amazing dr...
esses for me. The dress I ended up choosing was one I never would have picked out on my own, but I'm in love with it! The girls there were completely honest about different dresses, worked with my budget, and gave me suggestions on how to make the dress unique to me. They genuinely care about their brides. I went to multiple other shops, and wouldn't recommend anywhere but Bianka!
Reviewed On 9/19/2015 by Rachelle B
Amazing. The salon is very clean. The staff is very knowledgeable and really focuses on you during your appointment. The viewing area is much more private for you and your party. They carry nicer more unique gowns. I was so blown away by this b...
ridal salon I wouldn't recommend anything else.
Reviewed On 9/12/2015 by Megan N
I would recommend Bianka Bridal to any bride that wants a breathtaking, unique gown with an outstanding experience! The boutique itself is so beautiful and elegant, and the stylists make the experience memorable and personal. My gown is absolut...
ely stunning, everything I could have dreamed of and more! You cannot find gowns like these at any other bridal store. The prices are very reasonable and the stylists work to stay within your budget. I could not imagine getting my dream dress from anywhere else! They also have a beautiful selection of bridesmaid, flower girl, and mother of the bride dresses. I strongly recommend this incredible boutique to every bride!
Reviewed On 9/05/2015 by mattie m
My experience at Bianka Bridal was AMAZING and I cannot say enough good things about the quality of service I received there. I am a VERY picky person when it comes to dresses and wedding details in general (I'm also a wedding planner so I'm co...
nstantly overloaded with all things wedding) and was worried it would be difficult for me to choose a dress that felt both beautiful and unique. My shopping experience at Bianka Bridal was a relaxed and enjoyable one, and the employees working with me truly cared that I found my perfect dress. I gave them a general idea of the overall style of my wedding and what I thought I might want, and they completely nailed it. They put me in a few dresses I may not have picked out for myself but ended up LOVING - I actually loved every single dress I tried on in their shop. I ended up going to a second shop after theirs (because I honestly did not want to be done after shopping at one place!) and completely regretted it, as the second shop was nothing compared to Bianka Bridal. The service and quality of gowns they carry is simply unmatched. I went back to Bianka the following week to try on my three favorites and bought my dress that day. They had me try on veils, headpieces, jewelry and we even got to have my sister/maid of honor try on some bridesmaid dresses while we were there. My sister, mom, future mother-in-law and I had an absolute blast and a wonderful experience there. You will not find this same experience anywhere else!
Reviewed On 9/04/2015 by emily c
This was the second shop I visited for dress shopping, and I felt like they had a lot of truly unique dresses. I wanted to stick close to my budget, and they did a great job of keeping me on track (it was tough to not want to try on a $$$ gown,...
as they were all beautiful). They listened to what I was looking for, and the only gown that they pulled for me out of my selection was the one that I loved. The reason they get two stars is because several of the girls at the shop were rude. I asked one of them a question and she said very abruptly 'I don't speak english!' with a snarl and walked away. I have a picture of me in one of the dresses that I tried on, and you can see one of the girls in the back with a horrible snarl on her face with her arms crossed. Maybe she was having a bad day- but it's really a horrible experience for brides to have to interact with a disgruntled employee, especially during an already stressful time. I ended up finding my dress here, but not buying it here. A different shop easily matched the price that I was looking for. Bianka's failed to tell me that the dress I liked was available in a shorter length- they were going to have me pay to have it shortened, while the designer had the dress available in a PERFECT length for my height. They were also very negative about some of the adjustments I wanted to make to the dress. Overall, I found my dress here, but felt unwelcome. Go to browse, but don't buy.
Reviewed On 9/01/2015 by Laura S
Beautiful dresses and options!
Reviewed On 8/14/2015 by Lizzie V
Bianka bridal exceeded every need and expectation of what I envisioned for a wedding dress. I wanted something different & unique that matched my venue & all the other ideas I thought I had. I went in to Bianka bridal having a perfect idea of a...
dress. I was between two and Katia (one of the owners) walked in mid appointment and just handed me a dress to try on for fun. With only knowing what I looked like and my style, she ended up choosing the perfect wedding dress. They work so well with family & friends that come along, but ultimately meet the needs of the bride! I cannot say enough good about the quality of the dresses and the staff. Along with the dress, they picked out the perfect bridesmaids dresses that one of my bridesmaids actually wants as her wedding dress! I highly recommend making an appointment and see what they bring out for you.
Reviewed On 8/10/2015 by Charley S
Best customer service - EVER! I live in Chicago and went to many bridal appointments and could not find what I was looking for. I found a specific dress online that I wanted to try on and called around to all the stores that carried the designe...
r in Chicago to ask if they had it or could get it for me. I received a "no" with every call. I was going to be traveling to Grand Rapids for another wedding on 4th of July weekend anyway so I figured I would give it one last shot and see if a salon had it. Enter Maria at Bianka Bridal. From the moment I spoke to Maria she was FABULOUS. While they didn’t have the dress she said she would call the designer and see if she could get it for me. I got a call back the very same day letting me know she could get the dress shipped to the store for me to try on while I was in town. It was a holiday weekend and they were supposed to be closed - Maria even came in on a holiday weekend just to accommodate my one appointment. I found my dream dress and Maria at Bianka Bridal made it happen.
Reviewed On 5/23/2015 by Kat M
I have picked out my dream dress at Bianka Bridal! I cannot wait for it to arrive and wear it on my special day. Maria and Katia are absolutely fabulous to work with! They shared with me how they picked the exclusive Italian line that I selecte...
d my dress from. Expect to pay more for your gown but I ensure you it will be worth every penny of it! ;-)
Reviewed On 5/05/2015 by Tyler M
I am getting married in November and have been working with the staff at Bianka Bridal since February. I am been very pleased with the service and never feel as though I am bothering them when I call with any questions or to check on orders. Ka...
tia has been extremely helpful every step of the way and I value her opinion. She has been BEYOND flexible with my schedule and makes sure she can always fit me in and I REALLY appreciate that. I would recommend Bianka to other brides!
Reviewed On 4/27/2015 by a member
When I made my appointment at BIANKA, I had called Rosie to check whether they carried some of the designs I was interested in trying. It was great to know that they had the ones I wanted to try on and for the ones they didn't currently have, ...
Rosie ordered them before my appointment to make sure they had them at the salon. That was my first indication that this salon was different than many of the others in the area. After having a heart-breakingly bad experience at another bridal salon earlier in the day, I headed off to BIANKA. The second I walked in the door, this salon was completely different. Maria was totally professional and super friendly. She had pulled a whole rack of dresses in my size and price range for me to try on and for the first time that day, I was excited to try on dresses. They were respectful of my budget and completely understood what would look good on my body. Every dress was exquisite quality and the lace was soft and romantic. I never thought I would have multiple beautiful dress options that I loved! When my dress came in, they recommended my seamstress to me and she did an excellent job. Before my wedding day, BIANKA Bridal steamed my dress for me to make sure it looked perfect (and it did!). Maria even gave me her cell number and asked me to send her a picture of me in my dress. It is really clear that Rosie and Maria truly care about their brides and I loved seeing them every time I walked into the salon. If the experience of shopping at BIANKA wasn't wonderful enough, my dress (Pronovias Alcanar) was exceptionally beautiful and cannot be found at any other salon in West Michigan. The authentic Spanish lace (it was literally made in Spain and then shipped to me) was soft (unlike the crinkly, scratchy crap I found at other bridal salons) and romantic. I danced in it all night and never had any issues with it chaffing my skin. I was comfortable and looked beautiful. BIANKA Bridal is one of the best decisions I made for my wedding.
Reviewed On 2/19/2015 by Rosana T
I found Bianka Bridal last year after going to several bridal stores all over Michigan. I felt so welcomed the moment I walked through the door and could tell that I was going to love my experience before I even tried on a dress. Their dresse...
s were better than any I had seen, and trust me I saw a lot of dresses. I tried several on and fell in love with every single one of them. Maria, Rosie, and Katia were so wonderful and really helped me pinpoint what I loved until we found the most perfect dress. The service was so wonderful that I decided to come back with my bridesmaids to look for their dresses. Again, they had so many uniquely beautiful styles and we picked the perfect bridesmaid dress for my girls. I recently picked up both my gown and my bridesmaids' dresses and was in awe at how perfect they were. I couldn't have asked for better service or quality. I would highly recommend Bianka Bridal for all of your bridal needs. If you're not from the Grand Rapids area, you should really take the time to drive out and see their amazing selection.
Reviewed On 2/18/2015 by Elise G
I love & appreciate Bianka Bridal so much! I never thought I'd find the dress of my dreams within my budget. I had gone to so many stores and felt like none of them could accommodate my budget and my taste for luxury. As I look back, I real...
ize that Bianka Bridal should have been the first place I went to! They had so many dresses to choose from in a great variety of prices. The store was perfectly organized so that I could shop more easily. The consultants were so knowledgable & when I cringed and told them my low budget; they didn't even bat an eye...they just said, "we will find you your dress!" They were so respectful of my budget and they put me in so many beautiful dresses and helped me fall in love with the one. Once I said yes to the dress, they helped me create a payment plan to help me with my budget. It's been extremely manageable and has taken a weight off of my shoulders. One less thing for this bride to worry about! Bianka Bridal deserves an award for their kindness, organization, knowledge, luxury, and love for their brides. I can't thank them enough & will continue to tell everyone that they hold themselves to the highest standards.
Reviewed On 2/16/2015 by Paula G
The bride and I went for her initial fitting of the dress and the woman who assisted us was extremely rude and offensive. She kept making several unnecessary comments about the bride's weight and telling her that if she wanted the dress to fit ...
perfectly she would have to lose a few pounds. She even touched the bride's stomach and said-"what is this?!" I was in shock that this was even happening to my friend and I couldn't believe what I was seeing and hearing. If you want to take a blow to your self-esteem and have all of your "flaws" pointed out-be sure to get your dress from here. They will be sure to tell you how "imperfect" you are without you even having to ask. This type of service in the bridal industry is a disgrace and they shouldn't be in this business. Many women are already self-conscious about their appearance (especially around the time of their wedding). It is not the job of the consultant to point out what they see as imperfections. It is their job to make the bride feel as beautiful as possible without diminishing her self esteem by making such awful comments. They definitely owe her an apology at the very least and I hope this doesn't happen to another bride.
Response from the Vendor on 02/18/2015
Hello Paula, It is disappointing to hear that your experience with us did not meet your expectations. The bridal industry has many joyful moments but little do people know, that we also face the most sensitive and emotional moments in a girl’s...
life as well. Brides tend to purchase gowns a whole year before their wedding and tend to at times, make promises on weight loss to the extent that they sign a contract feeling confident of their abilities. In this particular case of your friend, if you were not aware of it, her custom dress had been requested specifically for her in Spain, therefore the commitment to a size based on promises made on the order date. Although the delicate situation, we take pride in our commitment to our brides. We always have a plan B approach with these situations. That consists in being honest while pointing out the areas of interest and being truthful on how we can resolve the issue offering the following options: 1. Replace the gown completely with a floor sample 2. Replace the current (if timing allows) gown at no cost to the bride 3. Offer complimentary consultation with our trusted seamstress We would NEVER diminish the bride’s self-esteem. We are all responsible and trustworthy adults and understand that we have no reason to offend anyone. As much as we love what we do, we have the responsibility to provide a dress that looks and feels amazing to our brides. Whatever it takes,allowing the bride to relax and trust our experience and knowledge. We are confident that your friend will look amazing in her custom Spanish gown … we will make sure of that!
Reviewed On 11/19/2014 by Cyndy D
I found the most BEAUTIFUL Lazaro gown from my dreams. I had been searching for a particular gown for a few months. I found a salon in Chicago that carried it,but the travel involved was making me a little nervous. Well I called Bianka and was ...
told they carried Lazaro but did not have the style I was looking for. While on the phone the owners said they would make a few calls to see if they could get a loaner dress for me to try on. Needless to say, a few hours later I got the call saying the dress was being shipped and would be in the salon in 1 week. That's customer service!!! well anyway, tried on my dream dress and SAID YES!! Thanks to Rosy, Maria And Katia for making me the Happiest bride ever...
Reviewed On 11/17/2014 by Gabriella G
What a great place to have shopped. I ordered my bridal gown from BIANKA in August. When I placed my order I was still a little confused regarding my bridal party cause I had chosen a colored gown. Well the staff there not only helped me pick m...
y gown, they were helping me facetime with my family far away, they helped me narrow down the colors that worked best with my blush gown. Maria and Katia are great at what they do and certainly do it with love.
Reviewed On 11/16/2014 by MAria M
As a parent we wish our kids the best, well my daughter was truly treated like royalty at BIANKA Bridal. We had been to 2 different salons and were very dissapointed in the quality and unfortunately the sizes available. At Bianka we found a ful...
l selection of plus sizes and the ladies went above and beyond to have her dream dress( pinned from pinterest) sent to the store from New York all within our budget!! The cheers after the YES were just the icing on the cake!
Reviewed On 11/16/2014 by Knottie09786889
I am not a bride, but a stylist in Grand Rapids, who has had the pleasure of becoming, not only stylist, but friends with the owners, and future co-collaborator with Bianka Bridal. While being in the industry of beauty and service, combined wit...
h a drive to rise to the top of said industry, you get to know the other businesses and who you want your name affiliated with and out of all the bridal boutiques in, or even around, West Michigan, I have never been blown away like I had been upon stepping into Bianka Bridal. The owners spend countless hours searching the runway for gowns found in the most extravagant weddings of NewYork, while also keeping in mind the demographics of a smaller, up and coming city like Grand Rapids. They, in my opinion, execute this flawlessly. I, without a doubt, recommend Bianka Bridal, and I look forward to working with them throughout my career as well.
Reviewed On 11/15/2014 by Knottie94401387
Watched my little girl say Yes to her dress today and as retail manger for a national retailer, service and quality is what I've strive for in 30 years of service. All I can say is that Bianka bridal has met every expectation on my list and I ...
couldn't be more happier that my little girl is in the best hands ever in choosing the most important gown she will ever wear.

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125 Ottawa Ave NW, Suite 170, Grand Rapids, MI
(616) 235-9300
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