BIANKA Bridal

you have given us so far, i am so glad your salon will be seeing us through the rest of the dress journey. I would highly recommend your salon to other brides in a heartbeat.

wledable and listen to you while also helping you in ways you didn't know you need helping. But other girls working stopped in as well as the owner and gave me personal attention that really helped solidify that I was making the right decision. On top of the amazing staff, their dress selection was absolutely gorgeous and I ended up with the most beautiful dress in the world!

stening to my vision. I felt very frustrated and overwhelmed the whole appointment with numerous consultants helping me out besides just the one I had been given at the beginning. I didn't know who was working with me which stressed me out a bit. I didn't know who would be coming in and out to help in the dressing room etc. I tried on at least 10 gowns before we got the idea of what I liked. Overall, staff was kind but I didn't feel like I was heard out or that they got to know me and what my day is going to be like. I left empty handed and went to Renee Austin and hand an amazing experience!

ich made this boutique stick out to me compared to others. Katia was so great to work with but all the girls there were so helpful and made me feel so important. I would hands down recommend this boutique to any bride, you won't be disappointed with Bianka Bridal!

ed ❤️ The compliments I got on my dress all night was that it's classic, and different!!! I would never have found a dress like that anywhere else. Those ladies have a true eye for beauty, and originality!! Thank you so much for making me so beautiful on my day ❤️❤️

on to give more than 5 stars!!!

l couture gown next year! Thank you BIANKA Bridal for everything!!!

tead I found a group of about 5 women who are now my friends. They care about you more than just a dress sale, they want to get to know you, understand your vision, help you with advice or opinions with your planning because they genuinely care about their brides - we are not just a number to them, we ARE them. I could not imagine my wedding planning/engagement period without them and anyone looking for a magical dress and some incredible women, don't hesitate - get there asap.

that would ave the perfect gown. Upon meeting Lizzie R. at Bianka I knew I was going to "Say Yes to the Dress" not only is she awesome at what she does, she will help you find the exact gown to describe to her without having you try on tons, she stays within your budget and to top it off she is the sweetest soul and makes you feel like the most beautiful bride!!! Thanks Lizzie, you are amazing! The only negative in my review would be to management, aside from Lizzie and your other assistants with warm personalities, the rest of the boutique is a bit cold. No offerings of champagne or anyone wanting to speak to you. Please work on fixing this issue with your otherwise spectacular boutique! Thank you for the perfect gown and wonderful bridal assistant, Lizzie!

bustle did not hold up through the reception, stitching holding the lace started to snap). She continually complained that my dress was too difficult to alter. My bridesmaid's were all in Hayley Paige dresses ($280). The top of the dresses were held together with a clasp, and all 7 dresses had ripped by the start of the reception and had to be held together with string. Also, be aware of the sizing as my dress and 3 of my bridesmaids had the wrong size ordered (making for expensive alterations). Overall, I would not recommend going here. For the price of the dresses (both bridal and bridesmaid) I would expect much higher quality!

d send me a check in the mail if they could figure out what happened to my dress..... Holy Crap who does that to a bride after spending thousands of dollars. I had to go to Chicago where I found a dress. Please save yourself the hassle and fear!!! I was left with no empathy and a void no one should have to deal with,I over heard one of the ownersdaughter that works there said she wasn't sure it had even come in when they had called me, they were hoping it would have been in because it was getting so close.

nd them to anyone and everyone!!

Bridal, you won't be disappointed!

alon to ourselves. Lizzie was amazing! She listened to what I wanted and pulled the gowns I told her I loved. She also pulled some that I never would have tried on but wound up loving! My group of girls, Lizzie, and Maria (one of the owners) all cheered as I said yes to my Hayley Paige dream dress. Thank you so much girls! You made my day a dream!

e a certain neckline. There were other helpers waiting outside the door while I was changing to take dresses from my room that I hadn't even tried yet. I am upset I spent time on a fun day at Bianka. I will not be recommending it to anyone.

tore we visited we decided to visit a few other stores before making our final selection. The staff was very understanding and did not use high pressure sales tactics to try and get us to purchase. After visiting many stores we went back to Bianka Bridal and purchased the first dress she tried on. Sooo happy with our choice in dress and Bridal salon. We also purchased the bridesmaids dresses at Bianka Bridal, once again, they had the best selection and service. Thank you Bianka Bridal for making our Bridal shopping a WONDERFUL experience!

rful! The customer service and attention to detail went far beyond other bridal stores in the area.

quite rude and after 30 minutes told us there were no other dresses. Needless to say, we will NOT be getting a dress there nor do would we recommend anyone.

nd listened to me ultimately having me try on a dress that I thought I would never wear. That dress turned into my perfect wedding dress. You will not be disappointed with the gown selection and customer service. I cannot recommend this shop enough, don't waste your time going anywhere else.

buying it. Dress shopping was nothing like I imagined but I bought the dress because I thought if this was what wedding dress shopping was like I didn't want to do it for another second. When I came back to pick up my dress I expressed my concerns about the fit. In the first appt I expressed how I liked the way the dress was tight and form fitting. I knew it was a size too small but Katìa never mentioned that the dress is actually supposed to just drape and that once my size comes in, the one thing I really loved about the dress would go away. When I expressed this to the girls at my fitting I was ignored and just told it would all work out. I called back a few days later only to have Katìa say extremely rude things to me. I was nothing but kind through the entire process and just wanted to be done with the shop. I ended up having a full day of dress shopping thanks to my mom who wanted me to have the experience most brides have and I did! It was wonderful and I found the dress of my dreams thanks to a wonderful staff at The Gown Shop in Ann Arbor. I took a huge hit on my dress from Bianka unfortunately. While wedding planning I had several companies who have worked with them also tell me stories about how rude they are and how they really dislike working with Bianka. There are so many amazing shops that deserve business... They do not!

can tell their opinion they make sure to let you say what you as a bride feels and thinks. Throughout all of the steps of my wedding there were supporting me. Bianka Bridal even helped a surprise guest (my mom from out of town) make my first dress appointment! I was so shocked and grateful they made sure the most important person was there. They also kept up with me on social media and even gave love when My husband and I were featured in your The Knot for "Love Stories". I would recommend not only the bridal store but all of the beautiful ladies and dresses that come with it.

dal pampering skills that every bride should feel and experience. I did leave with a dress but not the experience I would have liked to have. They failed to tell me that my dress was coming in late and also failed to tell me when it had finally arrived. I wouldn't recommend them unless you are fine with a lack of customer service.

ed to try on (another store wanted to charge me $80 to ship it) and it ended up being the perfect dress. I'm looking forward to trying it on and having it altered. Highly recommend.

ough they fell within the guidelines I had given them. Once I tried on the Allessandra Rinaudo gown, I knew it was the one. I would recommend Bianka Bridal to any bride!!!

dal shop around this area.

owever, Maria from Bianka listened. She understood what I wanted and she actually connected with my mother and I on a level that was so real and pure kindness that I felt like she knew us. She pulled dresses I described and their selection was so amazing , it was difficult to decide! Then, I found MY dress. I put it on and I felt so stunning and beautiful! Instead of just saying "do you like it?""what do you think?" she asked me " how do you feel?" She made me cry because of how genuine she was asking that question. I will recommend this place to any future bride who wants to experience the feeling I felt! The Bianka experience.

the assistant was so helpful and sweet. I couldn't ask for a better wedding dress!

veryone could find one. They had great customer service even up to our wedding day. They steamed and hand delivered my dress and veil downtown GR and made sure everything was all set on the day of the wedding. Great ladies to work with!

ess I had liked. The staff at Bianka was more than accommodating while I took months to make up my mind about it and went in to try it on with different audiences multiple times. They also made sure the dress was within my budget since I loved it so much. Their jewelry options are fabulous. My earrings were perfect with my ivory gown and shimmered like crazy! We also ordered my bridesmaid dresses from them and they were beautiful. Thanks so much for making my day picture perfect ladies! xoxo

ss in GR before you try on here.

dress. I came in with an idea of what I wanted, and they kept within my budget and really helped me find the perfect dress! I recommend BIANKA Bridal to any bride. Hands down, my favorite place!

and enjoyable. Thank you Bianka staff for being extremely helpful both in-store and online. You responded to my emails and phone calls almost immediately and I am thoroughly impressed! Thank you for such a refreshing experience in a beautiful shop in downtown Grand Rapids, MI!

I finally found it here. Katia helped during my first my appointment and at my second visit Maria helped me with everything I needed. Communicating with them was super easy and Katia replied to all my e-mail within hours. If you're looking for more than just a dress and you want a beautiful experience for such a wonderful moment in your life, Bianka Bridal is the place to go. :)

he 2nd time, I had 6 members of my bridal party with me and things got kind of crazy. Maria helped to keep the peace and gave me encouraging words while helping me into each dress. She really made the day all about ME and reassured me not to try to please everyone else. My overall experience here was exceptional and best of all, I said yes to the dress!

in the style of a gown, since i had no idea what to look for. She didn't pressure me to buy a gown that instant, and I appreciate that. I definitely recommend Bianka Bridal as a place to go gown shopping. Make it one of your stops! You won't regret it!

in bridal/wedding planning. BIANKA was the first salon appointment I had booked in town because I knew my fiance would be out of town that weekend....others I had planned before that had just come up in shopping curiousness and those planned after were cancelled by me. I shopped alone as I am an out-of-state bride, and Katia was very accommodating and had keen ear for listening and a detail-oriented eye to understand and find the aspects I was looking for in my dream dress. I didn't feel pressure to buy unlike two prior appointments I had been on. I was very matter-of-fact when it came to a dress I had gravitated towards that was over by budget that I didn't even want to try it on. Katia didn't just put those dresses to the way-side and make me feel cruddy for not being able to afford it, she knew the dress and details of why I liked it and suggested or even found dresses with those details in other dresses that were within my budget. Being an out-of-state bride Katia, on my first appointment, asked if I was going to Skype with friends or family back home. I hadn't known I could; we have made arrangements for me to on my later appointment to give my mother and I the most authentic experience for mother-daughter dress decision making and the "say yes" experience. I came in with a dress in mind, re-tried it on at BIANKA, and still loved it. Katia and I had gone through my wishes and what I was looking for via those past five experiences and online pictures, and pulled things mainly that she had suggested. The other dress I love(my top pick at the moment) was one of Katia's suggestions/finds! She really is great at this!!! I have kept in contact with Katia at BIANKA since my first appointment with two emails and an in person meeting. She is very willing to make this experience in a woman's life most enjoyable. BIANKA staff was very helpful to get information about dresses from their designers I was eyeballing, but couldn't try on in store...this way I knew whether or not to keep looking over the beauties! They were also quick to give me tips, advice and a heads up on the business aspects of the salon practices: store credits, shipping costs, and trunk shows, etc. BIANKA has great personal touches with their incentive card and thank you card. I'm so glad I found BIANKA!

e appointment with a specific dress in mind, they pulled different styles and shapes of dresses as well so I could get an idea of what I liked and make sure that I made the perfect choice! Once I narrowed down the options, they put me back in my first choice and added jewelry, a veil, and accessories to get the whole wedding look. They encouraged my family to take pictures and videos of me walking and moving around in the dress to get an idea of what it would be like on the actual wedding day. Everyone was so helpful and patient, and they really made the whole dress shopping experience so much fun! I'm so happy I said yes to my dress at Bianka Bridal!!!

e up on me and I am so thankful that we were able to find my absolutely PERFECT dress!! Starting with my first visit, the ladies made me feel right at home and offered their expert advise to find the one for me! The store is absolutely stunning and I loved the privacy they offered when trying on dresses. They also have so many gorgeous dresses in all shapes, sizes, lengths, and fabrics you could imagine. Maria, I can't thank you enough for all the help and patience you had for me! I cannot wait to wear my dress on my wedding day!!

t purchase. Highly recommend this salon!

opposite, I had plenty of private space. I didn't arrive with a picture of exactly what I was looking for and Maria was so patient and helpful in narrowing things down. She selected a dress I wouldn't have taken a second look at and once I had it on, I fell in love. She didn't put any pressure on me, and when I called a week later to order she was very concerned about getting all the details exact so she could be sure about ordering the appropriate size. Now I just can't wait for my dress to arrive! Thank you Maria!

s far as decor, dresses, and dressing rooms. They give you the full "say yes to the dress" experience whereas the other salons I visited did not. The girls let me come back later the same day without an appointment to try on a dress again with several of my guests. They were genuine in helping me find a dress and even let me take pictures with my guests and celebrate my purchase. I would highly recommend this boutique and I really can't think of any negative things to say!

ess!

of them compare to Bianka Bridal! I was not rushed during my appointment and there was no pressure to purchase a dress. The shop is gorgeous, the gowns are stunning and the staff is amazing!

e back was just stunning and I felt so beautiful in it! I would highly recommend any future bride to go there. They have such class and professionalism any bride would want.Thank you Katia and Biaka Bridal for helping me select the perfect gown for my wedding!

ity, and the whole experience is very personal. Their gowns are reasonably priced, and the staff is very knowledgeable and always excited about the latest designs coming in. Katia is particularly wonderful, and I knew before I even found my gown that this was the place I would find it.

heir perfect wedding dress!

mfortable with my decision and am glad that they earned my business.

shopping experience should be!

l pressured to purchase. They made the experience so enjoyable, I would recommend them to anyone who is looking for a dress!!!!

king shop. But I was wrong, the selection was superb and I had Katia helping me- she was fantastic! She put me at ease, and really brought the expertise i needed to my appointment. It was a fantastic experience- every bride in the GR area needs to go to Bianka, it's such a gorgeous place. I felt like I was on Say Yes to the Dress!

esses for me. The dress I ended up choosing was one I never would have picked out on my own, but I'm in love with it! The girls there were completely honest about different dresses, worked with my budget, and gave me suggestions on how to make the dress unique to me. They genuinely care about their brides. I went to multiple other shops, and wouldn't recommend anywhere but Bianka!

ridal salon I wouldn't recommend anything else.

ely stunning, everything I could have dreamed of and more! You cannot find gowns like these at any other bridal store. The prices are very reasonable and the stylists work to stay within your budget. I could not imagine getting my dream dress from anywhere else! They also have a beautiful selection of bridesmaid, flower girl, and mother of the bride dresses. I strongly recommend this incredible boutique to every bride!

nstantly overloaded with all things wedding) and was worried it would be difficult for me to choose a dress that felt both beautiful and unique. My shopping experience at Bianka Bridal was a relaxed and enjoyable one, and the employees working with me truly cared that I found my perfect dress. I gave them a general idea of the overall style of my wedding and what I thought I might want, and they completely nailed it. They put me in a few dresses I may not have picked out for myself but ended up LOVING - I actually loved every single dress I tried on in their shop. I ended up going to a second shop after theirs (because I honestly did not want to be done after shopping at one place!) and completely regretted it, as the second shop was nothing compared to Bianka Bridal. The service and quality of gowns they carry is simply unmatched. I went back to Bianka the following week to try on my three favorites and bought my dress that day. They had me try on veils, headpieces, jewelry and we even got to have my sister/maid of honor try on some bridesmaid dresses while we were there. My sister, mom, future mother-in-law and I had an absolute blast and a wonderful experience there. You will not find this same experience anywhere else!

as they were all beautiful). They listened to what I was looking for, and the only gown that they pulled for me out of my selection was the one that I loved. The reason they get two stars is because several of the girls at the shop were rude. I asked one of them a question and she said very abruptly 'I don't speak english!' with a snarl and walked away. I have a picture of me in one of the dresses that I tried on, and you can see one of the girls in the back with a horrible snarl on her face with her arms crossed. Maybe she was having a bad day- but it's really a horrible experience for brides to have to interact with a disgruntled employee, especially during an already stressful time. I ended up finding my dress here, but not buying it here. A different shop easily matched the price that I was looking for. Bianka's failed to tell me that the dress I liked was available in a shorter length- they were going to have me pay to have it shortened, while the designer had the dress available in a PERFECT length for my height. They were also very negative about some of the adjustments I wanted to make to the dress. Overall, I found my dress here, but felt unwelcome. Go to browse, but don't buy.

dress. I was between two and Katia (one of the owners) walked in mid appointment and just handed me a dress to try on for fun. With only knowing what I looked like and my style, she ended up choosing the perfect wedding dress. They work so well with family & friends that come along, but ultimately meet the needs of the bride! I cannot say enough good about the quality of the dresses and the staff. Along with the dress, they picked out the perfect bridesmaids dresses that one of my bridesmaids actually wants as her wedding dress! I highly recommend making an appointment and see what they bring out for you.

r in Chicago to ask if they had it or could get it for me. I received a "no" with every call. I was going to be traveling to Grand Rapids for another wedding on 4th of July weekend anyway so I figured I would give it one last shot and see if a salon had it. Enter Maria at Bianka Bridal. From the moment I spoke to Maria she was FABULOUS. While they didn’t have the dress she said she would call the designer and see if she could get it for me. I got a call back the very same day letting me know she could get the dress shipped to the store for me to try on while I was in town. It was a holiday weekend and they were supposed to be closed - Maria even came in on a holiday weekend just to accommodate my one appointment. I found my dream dress and Maria at Bianka Bridal made it happen.

d my dress from. Expect to pay more for your gown but I ensure you it will be worth every penny of it! ;-)

tia has been extremely helpful every step of the way and I value her opinion. She has been BEYOND flexible with my schedule and makes sure she can always fit me in and I REALLY appreciate that. I would recommend Bianka to other brides!

Rosie ordered them before my appointment to make sure they had them at the salon. That was my first indication that this salon was different than many of the others in the area. After having a heart-breakingly bad experience at another bridal salon earlier in the day, I headed off to BIANKA. The second I walked in the door, this salon was completely different. Maria was totally professional and super friendly. She had pulled a whole rack of dresses in my size and price range for me to try on and for the first time that day, I was excited to try on dresses. They were respectful of my budget and completely understood what would look good on my body. Every dress was exquisite quality and the lace was soft and romantic. I never thought I would have multiple beautiful dress options that I loved! When my dress came in, they recommended my seamstress to me and she did an excellent job. Before my wedding day, BIANKA Bridal steamed my dress for me to make sure it looked perfect (and it did!). Maria even gave me her cell number and asked me to send her a picture of me in my dress. It is really clear that Rosie and Maria truly care about their brides and I loved seeing them every time I walked into the salon. If the experience of shopping at BIANKA wasn't wonderful enough, my dress (Pronovias Alcanar) was exceptionally beautiful and cannot be found at any other salon in West Michigan. The authentic Spanish lace (it was literally made in Spain and then shipped to me) was soft (unlike the crinkly, scratchy crap I found at other bridal salons) and romantic. I danced in it all night and never had any issues with it chaffing my skin. I was comfortable and looked beautiful. BIANKA Bridal is one of the best decisions I made for my wedding.

s were better than any I had seen, and trust me I saw a lot of dresses. I tried several on and fell in love with every single one of them. Maria, Rosie, and Katia were so wonderful and really helped me pinpoint what I loved until we found the most perfect dress. The service was so wonderful that I decided to come back with my bridesmaids to look for their dresses. Again, they had so many uniquely beautiful styles and we picked the perfect bridesmaid dress for my girls. I recently picked up both my gown and my bridesmaids' dresses and was in awe at how perfect they were. I couldn't have asked for better service or quality. I would highly recommend Bianka Bridal for all of your bridal needs. If you're not from the Grand Rapids area, you should really take the time to drive out and see their amazing selection.

ize that Bianka Bridal should have been the first place I went to! They had so many dresses to choose from in a great variety of prices. The store was perfectly organized so that I could shop more easily. The consultants were so knowledgable & when I cringed and told them my low budget; they didn't even bat an eye...they just said, "we will find you your dress!" They were so respectful of my budget and they put me in so many beautiful dresses and helped me fall in love with the one. Once I said yes to the dress, they helped me create a payment plan to help me with my budget. It's been extremely manageable and has taken a weight off of my shoulders. One less thing for this bride to worry about! Bianka Bridal deserves an award for their kindness, organization, knowledge, luxury, and love for their brides. I can't thank them enough & will continue to tell everyone that they hold themselves to the highest standards.

rtable & stunning...the way a Bride should feel! The consultants bent over backwards to show me their wide selection & once I found THE DRESS, they let me try on veils, jewelry and everything to complete the look. They were so kind and we had so much fun. Not only did they make my experience fun and easy; they made me feel like any other normal bride, even though I'm plus sized. We talked about how alterations could be done and the fact that I could do a corset back: an idea to die for! I had never thought of that until they told me & I said yes instantly! Once we ordered my dress I kept in contact with the consultants on the shipping status of my dress. One of the owners gave me her personal number and allows me to text her whenever I need to! To sum it up: the women at Bianka Bridal are knowledgable, sweet, hard working, and willing to go to the ends of the earth to make their Brides happy! I will recommend them till the day I die. Cheers ladies!! You helped me in this process to make my wedding day the best day of my life. I am forever grateful to you! XOXO ❤️

perfectly she would have to lose a few pounds. She even touched the bride's stomach and said-"what is this?!" I was in shock that this was even happening to my friend and I couldn't believe what I was seeing and hearing. If you want to take a blow to your self-esteem and have all of your "flaws" pointed out-be sure to get your dress from here. They will be sure to tell you how "imperfect" you are without you even having to ask. This type of service in the bridal industry is a disgrace and they shouldn't be in this business. Many women are already self-conscious about their appearance (especially around the time of their wedding). It is not the job of the consultant to point out what they see as imperfections. It is their job to make the bride feel as beautiful as possible without diminishing her self esteem by making such awful comments. They definitely owe her an apology at the very least and I hope this doesn't happen to another bride.

told they carried Lazaro but did not have the style I was looking for. While on the phone the owners said they would make a few calls to see if they could get a loaner dress for me to try on. Needless to say, a few hours later I got the call saying the dress was being shipped and would be in the salon in 1 week. That's customer service!!! well anyway, tried on my dream dress and SAID YES!! Thanks to Rosy, Maria And Katia for making me the Happiest bride ever...

y gown, they were helping me facetime with my family far away, they helped me narrow down the colors that worked best with my blush gown. Maria and Katia are great at what they do and certainly do it with love.

l selection of plus sizes and the ladies went above and beyond to have her dream dress( pinned from pinterest) sent to the store from New York all within our budget!! The cheers after the YES were just the icing on the cake!