When we booked our wedding at Birchwood, it didn't even have solid exterior walls. Dave and Pam were so detailed in explaining their vision and we could tell they were going to bri...ng everything to life. The venue is even more beautiful than we could have imagined. We had the most compliments from our guests about the space itself, both inside and outside. However, what the guests don't see is all the hard work Dave and Pam put in behind the scenes. They were more than willing to allow us to view the space multiple times, and always willing to answer questions. Shae was extremely helpful with our floor plan, as we had a larger guest count and wanted to make sure we utilized space wisely. Due to car troubles our coordinator was unable to attend the rehearsal, but Dave jumped in without being asked to help us walk through the ceremony. When we arrived at the venue the morning of, the floor plan wasn't exactly how I imagined it, and without any hesitation Pam jumped in and made it perfect. When it rained right before the ceremony, they both were problem solving along with our coordinators and rushed to make sure all the chairs were dry so we were only briefly behind schedule. They went above and beyond what is expected of venue owners in my opinion. I have no doubt this venue will continue to improve over the years!