Although a video wasn't my top priority for my wedding, I still wanted one. The owner, Dan, was very mindful of the fact that I just wanted a simple video. I hardly even remember seeing him the whole day. I haven't yet seen the finished product..., but my experience so far has been great. He did not try to upsell anything more expensive, other than mentioning it once to my mother, and I'm sure the video will be great and I appreciated how unobtrusive he was the whole day. I only gave him 3 stars for quality since I haven't gotten my video back yet. Let's see how it turns out :)