Bixby + Pine

e knew we were in the best of hands with Taylor and Jordan. I had been following their Instagram account for many years and what I appreciated about Bixby + Pine is that no wedding is alike. They take the time to get to know you as a couple, come up with beautiful designs for your special day, and then execute the vision so beautifully that you can’t believe this is YOUR wedding. You won’t regret a second making the investment with Bixby + Pine, they handle all the coordinating with vendors, design, logistics, set-up, and clean-up so that you and your family can enjoy your wedding like you should be able to – carefree. Communication at times can be slower than the anxious bride would like but we knew we weren’t the only wedding they were planning (plus, they didn’t mind the random emails I would send off whenever they arose!). Thank you, Tay & Jordan, for creating the most magical wedding day we could have ever dreamt of!

rst dances, cake cutting and dance party. If you are thing on getting a coordinator please do and also choose Bixby + Pine! Darius Groove on Hyde Street DJs

negative review stating how much this was not the case with ours. However, I hope this review can help give other people currently planning their wedding insight into what it was really like for us to work with this vendor. I could not fit all of our hardships into the character limit provided so here is a summary and so please see my wedding wire and facebook reviews for more details. After working with B&P, we now understand there is a big difference between a “wedding planner”’ and a “wedding designer”. We wanted a wedding planner. We wanted the planning process to help ease our stress and help us feel organized. We wanted our wedding to feel intentional and spend our money where it matters, in the places that made our wedding feel ​​personalized and saving in places that we knew were not important to us (tables, forks, napkins, etc). We wanted to make our decisions based on cost vs value. We wanted communication and collaboration all along the way. This vendor seems to not function well in this vein and instead would be better suited for couples who easily follow their template with free rein to purchase anything without question or collaboration. B&P are “wedding designers'' whose goal is to design a wedding in order to curate the perfect instagram aesthetic. Rather than support with organization, facilitating communication with vendors, and education on the wedding process, this vendor placed more emphasis on "mood boards", and flat lays to post on their instagram, following what seemed like a one size fits all template that ran smooth only if you use their own rentals and florals and their list of pricey vendors. B+P advertised that they would provide unlimited communication. However in the span of time between March 2021 and August 2022 we had a total of 3 meetings with them. On average each email response took about 1-2 weeks. There was a span of time where they did not respond to emails for 3 months, forcing us to be on our own to make bookings and decisions before it was too late. There was no clear communication for what tasks they would delegate tasks to me vs what they would do and no clear timeline on when they would do it. The wedding would get closer and closer and I would get nervous that time was running out to book vendors due to the competitiveness of this wedding boom. Eventually, I would end up booking vendors myself because they would take at shortest weeks and at most months to respond to us. Stressed out and feeling like we were pressed for time on all bookings due to waiting for support from b&p that never came, we booked all vendors with the exception of florals on our own. The process left me feeling more disorganized than if I didn’t have a planner because I waited for the support that never came to then had to remember to loop them into all of the work that I ended up doing myself. When the day came, it was clear that they wanted to place as little effort into our day as they could. Overall, if you book Bixby and Pine for your wedding day, maybe they will take your wedding seriously, but that was not the case with ours.

ision for the day, and then they literally made it come to life! They were an absolute delight to work with, extremely organized and very responsive even during the crazy busy 2021 wedding season. I am so, so happy that we found you, Bixby + Pine! Thank you so much for everything!

the minute I decided to work with them a year ago to our wedding day they were always there to help and support us! On the wedding day when I went from being super type A and organized to the complete opposite end of the spectrum they rolled with the punches. We completely abandoned all timelines and expectation and just had a great time! (Also Jordan and Taylor dealt with my massive family who all think that they are in charge, and for that they are saints).

wedding plans in the South of France due to Americans being unable to travel to the EU because of COVID. Our time as a client of Bixby + Pine was short lived. Only about 4 weeks after signing a contract with them, Gov. Inslee mandated that no wedding receptions were able to happen across the state of WA. As difficult as it was, we made the decision to cancel our second wedding - the new rules were just too strict and we wanted to keep our families safe. Given this was our second go-around and we knew that something like this could happen we were very cautious regarding 'non-refundable' deposits as a part of our vendor contracts. When going through the initial vetting process with B+P I was assured that the deposit we were putting down would only go towards work done and to confirm our date. Once the day-of coordination contract was signed, I heard very little from B+P, which was a surprise. I inquired multiple times regarding a floral quote, but never received one. We had a meeting scheduled mid-July for a venue walk through which they canceled last minute (15 minutes before at a venue that was more than an hour drive for me and my parents to travel to) and did not attempt to reschedule. I shrugged these issues off as this was a difficult time for everyone and kept following up in the hopes I would eventually get a quote and answers regarding my questions. This did not happen. Per their contract, I let the B+P team officially know via e-mail on July 25th that we were going to make the difficult decision to cancel our wedding due to the new mandates laid out by Gov. Inslee and I asked them to please refund our initial deposit as no work had been done on their end. I did not hear back from them. On July 28th, I received an automatic notification that our second payment was set to be pulled that night and only after sending another e-mail did I receive a response back from B+P saying that I needed to sign a cancellation contract otherwise the second payment would be pulled and be non-refundable. They also stated that my initial payment would not be returned, which was a huge surprise given our intial conversations. The cancellation contract was extremely problematic and binding regarding our initial deposit so I refused to sign after they insisted I needed to in order to avoid a second 'non-refundable' payment. This was in no way shape or form true. I was only required to send an e-mail in order to cancel their services and to experience a vendor trying to coerce me into signing something that was not in my best interest was a new low during this ridiculously difficult time. I had to cite their own contract language in order for them to recognize that I had canceled their services in the proper way. There are many other disturbing details that I could share, but this post is long enough. The way B+P treated me can only be indicative of how they will continue to run their business throughout the rest of this pandemic. Long story short, my fiancé and I trusted them and we clearly made the wrong decision. B+P is the only vendor that decided to berate us during the cancelation process and keep our deposit even though that was not what we originally discussed. Every other vendor has responded with kindness, understanding and has issued full refunds.