Black Forest Pastry Shop

, and a character on it. When I came to pick up the cake they did NOTHING that I asked for. He even said he needed to change the icing from whipped to buttercream to dye it black so I did even though I don't like buttercream that much I wanted to do exactly what my son wanted for his birthday. Then the guy (the manager) argued with me that I only ordered the cherry cake with buttercream. I told him to show me the online order in his hands. He went to the back and scribbled out black icing with red writing. As if I'm stupid. I show him where it said black icing red writing under his scribbles and he said "we don't have black icing here). As if they don't have food coloring, I'm starting at multiple cookies with black frosting on them as we speak. He was very rude and they told me it would be an HOUR to fix it as if they didn't have all week to make it the right way. He also said "black frosting would make it taste bad" and "you can't dye frosting black". I've baked cakes, I've made black frosting. They clearly have to because theyre using it on the cookies (guess they taste bad then?). He kept coming up with any new excuse he could find to NOT fix the cake. No quality checks or double checking the order. How do you completely screw up the entire design so bad that you didn't do not one thing that was asked for. He would only take 10 dollars off. I shouldn't have to pay for the designs he screwed up so bad. Filing a chargeback.

as beautiful: It can be hard to make a cake with buttercream icing look spectacular, but the ruffled design looked exactly as described. I was also impressed by how easy the ordering process was, and how attentive the bakery was at following up with us to make sure they had all the details correct. I should also give a shout out to this bakery's other pastries--we ordered a bunch of little treats for our rehearsal dinner, and honestly, they were even better than the cake. We'll definitely be stopping by for an encore the next time we're in Greenwich!

m so you’d know how your 3-layer cakes would taste with those frosting combos. Dan was very responsive via email or phone. Wonderfully nice man too, made the entire experience very pleasant. Now on to the cake. It was INCREDIBLE. Chocolate is just the right amount of bittersweet so it doesn’t taste overly sweet. Same with yellow cake - perfect level of sweetness to be a mature cake, if that makes sense. Mousse frostings are so light. Overall great experience, will continue to frequent this pastry shop for all cakes and treats!!