I contacted Black Tie Video (BTV) with regard to videography services for my son and future daughter in law, and I needed to take the time to write how we could not have been more pleased with the services we received.
From beginning contact..., with Jim, to meeting his wife, Barbara, that day, we could not have received better service. Jim was extremely informative and helpful from the very beginning. Answering questions, returning emails right away, timely phone calls with me, etc.
I was a little reluctant in the beginning because it was late notice, only two weeks before the wedding, and also because BTV was very affordable. I was worried, sometimes you get what you pay for, right?!? On the day of our event, Jim and Barb could not have been more kind to us, more helpful or professional. They were funny and personable. And at times, invisable! How they got some of the shots they did, without us seeing, was nothing short of miraculous in our eyes! They were never in the way. Simply, they were fantastic. We were so happy when we left that evening.
Jim listened to my desires and wants, and some concerns, and made me feel completely at ease in knowing he would take care of everything, and would do everything in his power to create something for us that would last a lifetime. And he did.
Boy, was it worth the wait!!!!
Spectacular!! Perfect!! Beautiful!! ...are just a few adjectives I could use to describe our sneak peek and highlight videos. I could go on and on, but only have so much space.
We're still waiting for the full length video, but can only imagine how amazing it will be, knowing what we have so far!!
I believe businesses like this can live or die based on reviews, and it is my desire to make every effort, to let you know how wonderful BTV is. And you can rest, in complete confidence, knowing that BTV will do all they can to make the memories of your event just as you envisioned -- perfect and stress-free. Kudos to them!
~~Alethia Hauffman