Blake Pollino Films

om that moment forward, it took multiple attempts to contact him regarding my wedding details. A pre-scheduled email was sent to me at the 30 day marker from event event, so I followed the instructions of answering a questionnaire and setting up a phone call meeting. The time of the meeting came and went. I texted, called, and messaged, with no response. I became growingly concerned and expressed that in my messages to him. Less than 2 weeks before my wedding he FINALLY called and acted as if nothing was wrong. He wasn’t even going to acknowledge that my multiple levels of contact had not been replied to. After expressing that I didn’t feel comfortable moving forward, due to the unprofessionalism and poor standard of service displayed, his response was that my wedding had “fallen through the cracks”. When I told him I wanted information on how to cancel his service, he was apologetic and claimed he would send me a cancellation contract within the day. 15 DAYS LATER, I have yet to receive any other correspondence from him or his “company”. After messaging him on all platforms to make cancellation official, with no response, it was no surprise that he didn’t show up on the day of the event either. Thankfully, I had found another amazing videographer, but the point is that a service had been paid for. After taking a closer look at other reviews, I don’t seem to be the only one that has had an issue. I just hope to warn other brides because this stress simply is not worth it when trying to plan a wedding or special event!