I would never recommend Father Rich to anyone. I gave him the lowest ratings on all categories, and I believe these to be accurate appraisals of his service in my case.
Responsiveness - from the beginning, Father Rich was difficult to contac...t. He does not answer emails in a timely manner. Additionally, his cell phone voicemail is chronically full for some reason. This is probably due to other people, like myself, trying to contact him. If you really want to contact him in a hurry, call his parish.
Flexibility - My wife and I were set to meet him twice during my engagement, once in person and once via an internet video chat. The first time in person, he did not show up to his office. We literally sat in his office (a parish staff member let us in) for 30 minutes. We called and emailed him during this time and did not hear back from him until the next day. Since I lived a few states a way and my wife was visiting from out of the country, this was very inconvenient. When he rescheduled to do a video chat, he canceled 5 minutes before the call. This happened to be while my wife and I were on vacation, basically blowing our evening. This was after repeated emails asking him to confirm the call.
Value - As you can probably tell by now, we did not use Father Rich in the end. We found another pastor who was amazing and did it for half the price of Father Rich. Giving this man a deposit was probably the worst move I made in wedding planning, and hiring the other pastor was one of the best moves.
Quality of service - as you can tell from above, this is poor. Since we did not use him in the end and had to get our deposit refunded, I can not vouche for his work as a minister - we never made it that far!
Professionalism - if there was a negative scale, I would certainly rate him -5 for this. After our two unsuccessful meetings, I had lost all confidence in Fr. Rich. When you're planning a wedding, especially a logistically challenging one as mine was, you need things to be as simple and foolproof as possible. I had no confidence that Fr. Rich was going to show up. My only experience with him was breaking appointments or not showing up all together. I would have to have been insane to use him after that happened. What really got me angry, is how he handled the refund of my deposit. After I explained to him how I was not going to be using his service any longer, he agreed to refund my money. Well a few weeks went by and there was no refund. I emailed him, and I got no response. I then called him. He told me it was on the way. I still received nothing after two weeks. I finally resorted to calling him at his parish. I explained that he promised my refund over a month ago and he said it was coming and then hung up the phone on me! He then would not answer the phone, instead he had a female parish staffer screen calls for him. It took calls from both my wife and me to the staffer to take my address (which I had already emailed him and was on our original contract) and send the check. Notice this man was such a coward that he would not get on the phone with me.
This final experience with Fr. Rich is a true illustration of the professionalism, or, rather, lack thereof, that this man exhibits. I see there are a number of reviews in which people had a good experience with him. Perhaps he was going through a rough patch in his life or was just overburdened with work. I really don't know the situation, but frankly, I really don't care becaus