Boesen the Florist

imately agreed on a $1,000 refund. I appreciate that he eventually contacted me and worked toward a resolution. However, it took over a month to receive a response, and the process was much more difficult than it should have been. We will also be using part of the refund to pay our photographer to edit the floral colors in some of the wedding photos so they better match the wedding color palette. My original concern has never been about the quality of the flowers themselves. The bouquets, boutonnieres, and centerpieces were beautiful. The issue was that the colors used did not match the burgundy/wine, dusty rose, and blush palette that was discussed and approved during the planning process. I wanted to update my review to reflect that a refund was provided. At the same time, I think it’s important for future couples to know that while the flowers were beautiful, the final colors were not what we had planned, and it took considerable follow-up before our concerns were addressed. The flowers for my daughter’s wedding were beautiful, and the bouquets, boutonnieres, and centerpieces were all well put together. Communication throughout the planning process was also very good, which is why this experience was ultimately so disappointing. The biggest issue was that the floral color palette did not match what we had discussed and approved. During our meetings, we reviewed a specific palette of burgundy/wine, dusty rose, and blush tones, along with fabric swatches and inspiration photos. However, the flowers used on the wedding day included noticeable lavender and fuchsia tones that were not part of the wedding color pallet. After the wedding, I reached out to the wedding coordinator, to ask why the colors were different. She apologized but said the flowers were “magenta” and “bright wine,” not purple. I sent a photo comparing the flowers to the approved color palette, but never received a response. I also reached out to the owner and did not hear back. What disappointed me most wasn’t just the color issue—it was the lack of follow-up and accountability afterward. Weddings are once-in-a-lifetime events, and the details matter. While the flowers themselves were beautiful, the overall design was not what we had planned, and no real effort was made to address our concerns. I’ve used Boesen for years, both personally and professionally, which makes this experience even more frustrating. Based on the quality of the flowers alone, I would have given a much higher rating. Unfortunately, the lack of communication and resolution after the wedding left a lasting negative impression.

tals rapidly. They looked gorgeous in photos and Boesen’s was very accommodating, even letting us come in on a Sunday to get our flowers when they were closed. We just needed to rearrange the bouquets to hide the droopy and shedding flowers.

r wedding were so beautiful! I would definitely choose Boesen again! They also transported the flowers from the church to the reception venue so we didn't have to worry about doing that ourselves. (Photo credit: Blackcap Photography)

he kinds of arrangements, bouquets, boutonnieres, corsages, etc., that I'd love for my wedding. They really delivered (literally and figuratively) and made my wedding just perfect, florals-wise. Big thank you to Jane and her team for their price transparency, options for flowers, and prompt delivery so the flowers would be ready before I even arrived at the venue. Bonus, the flowers had a HEAVENLY fragrance that I wish I could bottle and save forever!