About this vendor
Boston Audio Rentals is a wedding rentals company located in Allston, MA. They have the audio and lighting equipment you need to make your celebration a success. No event is too large or too small for their talented team. They provide quality equipment and technical expertise so that you and your guests can celebrate your love in splendor and style.
Boston Audio Rentals has been in business for more than 15 years. Today, their commitment to quality customer service remains as strong as ever. Their team isn’t satisfied with just being good enough. They know that their status as an industry leader has to be earned each and every day. Your special day deserves nothing less than the very best, and their team is ready and eager to help you turn your wedding vision into reality.
Boston Audio Rentals is looking forward to your big day. They offer wedding packages to suit a variety of needs and budgets. Package features include speakers and sub-bass speakers, Gobo and uplighting equipment, a 4K TV, a dry ice machine, and much more.
Details
Rentals & Equipment
- Dance Floor
- Draping
- Equipment
- Audio/Visual Equipment
- Lighting
- On-Site Delivery & Setup
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
3
out of 5.05 reviews
- Top reviews
- Newest first
- Oldest first
- Highest rated
- Lowest rated
Sort by
I am extremely disappointed with the service provided by this company for my wedding. According to our agreement, they were supposed to arrive at the venue by 4 PM. However, despite this arrangement, we did not hear from them until 6:21 PM, which is over two hours late--and we had called and messaged over 20 times.
The company claims they need two hours to set up, but by the time they finally chose to contact us or answer their phone, we had already been forced to find and pay for a replacement. Even though we managed to find an alternative by 6:21 PM, it took considerable effort and time for my planner to locate someone, retrieve the materials from their basement, return to the venue, and set up the equipment with non-experts. As a result, we were left without music for a significant period due to this company's complete failure to communicate in a timely manner.
This lack of professionalism and reliability is unacceptable, and I cannot recommend this company to anyone looking for dependable service.
We used Boston Audio Rentals to deliver and install a Pipe & Drape for our November 2022 wedding. Despite assuring us that they had been to our venue “many times” and would be able to provide the Pipe & Drape, they failed to properly set up the Pipe & Drape as agreed and have since failed to respond to our request to discuss the issues following the wedding (other than one email suggesting that the problems with the setup were somehow our fault). We had a terrible experience with this company and would strongly recommend not using them.
Prior to our wedding we told Boston Audio Rentals that we needed the Pipe & Drape to hide the tables which would be preset prior to our ceremony. We gave them the required setup and a picture from our venue from another wedding with our desired setup months in advance, and they received a diagram from our venue. Based on this information Boston Audio Rentals told us how many sections of Pipe & Drape we needed.
On the day of the wedding their employee showed up and had no knowledge of the setup we required and had to dig through his emails to find the diagram. Once he set it up, he called the groom (point of contact) and explained that he did not have enough sections to complete the desired setup (that Boston Audio Rentals had agreed to months prior) and that he was too far from their office to obtain more sections. The setup does not conceal the back of the room at all and further the sheets were also sheer which both obviously completely undermine the entire point of the Pipe & Drape in concealing the tables.
We expressed our dissatisfaction during the day of the wedding, and only after involving our venue coordinator was she able to reconstruct the sections in such a way that at least the back of the venue was somewhat obstructed, but far from the agreed setup that we had paid $1000 for (plus a premature tip that was given upon the employee’s arrival).
We have since reached out to the company who has been almost entirely unresponsive and now suggests the problems were our fault. This experience was extremely upsetting on our wedding day. We also wanted to note that we had no other complaints about any other vendors from our wedding other than Boston Audio Rentals. We would strongly recommend avoiding this company not only for the bad outcome, but also their extremely disappointing customer service and lack of care in their final product.
We rented Boston Audio Rentals for our wedding for their cold sparkler system and photobooth. Unfortunately the cold sparklers never went off but the company was quick to refund us after I brought It up. The photobooth was a hit with the guests and the employee followed up by giving us printouts of every picture taken. The only other frustration with the company is the communication as I often felt I was chasing them more than I should be. Would probably use them again if they improve their communication
We hired BAR to provide audio equipment for a large outdoor/indoor wedding at the Crane Estate in Ipswich last week since our DJ was coming from out of town, and they did a fantastic job. Sunny was super easy to work with and very responsive, the setup was on time, and the technician who we asked to stayed on site to move equipment throughout the night did a great job getting things set up and sounding good. I also think they were very reasonably priced. Would absolutely recommend them for anyone needing audio/dj/lighting gear for a Boston area wedding.
Mike and his team were awesome. They turned our venue into something special. The lighting, dancing on a cloud, and cold sparks all really made our night magical. Our guests were blown away by how professionally done it was! I can't recommend them enough.
Contact
119 Braintree St. Suite #404, Allston, MA | Boston and Tri-State Area
Boston Audio Rentals
Boston Audio Rentals's photos