From the beginning, Dawn, the Director of Sales was wonderful. She would answer questions, return emails promptly and answer phone calls. My now husband and I were very specific as... to what we wanted on our wedding day. We had our menu tasting and the food was excellent. On our wedding day, however, things did not go exactly as was planned. She was too busy to give me attention and answer questions that I had. I had thought there were things the staff was going to do for set up that they did not do. I was scurrying around trying to finish things up. I was not happy. So because of these things, my reception was beautiful, but not how I had envisioned it. Also, not the vision that we had set out. My husband and I made it very clear that the most important part of the whole reception for our guests was the food. We wanted them to have an experience of a lifetime. Our salads came out, they were good. Our dinner did not come out until almost 40inutes later. Everyone was getting bored! When the food did come out, the vegetables were so soggy, that they were mush and inedible. At our tasting they were crisp, perfect. Our potatoes were not even cooked completely, they were crunchy! It was disgusting. I was able to eat my filet mignon, that was good. Over all, I was very disappointed in our served meal, and so were my guests. This saddened me very much, knowing that the venue knew how important the served meal was to us. At the end of the night, the staff rushed us out. They started cleaning up and tearing down before our guests were even all out. Over all, the experience was ok.