Brickhouse Bridal

ultant she was so understanding of what I was looking and what I was having troubles with. Let me just say, my stylist was absolutely FABULOUS . I loved her! She didn’t make me feel rushed or forced to make a decision. I will alway refer my bride to be friends to Brickhouse. If you’re looking for a great bridal shop to go to, go here! You won’t regret it!

hen it was expected! Have recommended to all my friends getting married!

dress is probably in here! But in all seriousness I really loved my wedding dress and am so grateful I found it here!

and in picking my dress. Definitely recommend this bridal boutique to future brides

ach bellinis!

said Yes to the most beautiful dress. THANK YOU Sarah and Brickhouse Bridal for making this experience one to remember 🤍

so special and beautiful! This was the first bridal shop I went to ever! My stylist really understood what I was looking for and ultimately found me my dream dress! I was hesitant at first because it was the first bridal shop I visited so I went to one other bridal shop across town and was NOT impressed, it was not even close to how Brickhouse made me feel. So the same day I drove back to Brickhouse to retry on the gown I loved and even the stylist who helped me quickly try it back on was so sweet! When I returned to pick up my dress, the staff again was so welcoming and just genuinely happy and excited for me and my big day! I highly recommend going to Brickhouse Bridal, you will truly feel so special!

ading down to a mirror so the bride can see herself in her chosen wedding dress. Just awesome! My daughter had a horrible experience at the first salon we visited (little room, no A/C, tiny dress sizes) and had lack luster visits at the last 2 salons we visited but thankfully had already bought the BEST wedding dress at BHB with Jackie’s help. My daughter has a Very Curvy figure and Jackie did an amazing job helping her find the dress of her dreams and fitting into it. Thank you !

e, I was really nervous about having to try on too small dresses, but they know how to make it doable. It was a better shopping experience than trying to shop for everyday clothes, tbh. I ended up really falling in love with a dress, but was set on going to my second appointment to try a different designer. Halfway through that appointment, I realized I was just comparing them all to the one at Brickhouse! We hightailed it back to the store and I bought my dress like 10 minutes until close. I felt silly for having gone to the second appointment after having found the one, and am grateful they stayed open a few extra minutes for me. This store was absolutely worth the drive from Austin, and I’m so excited to be a Brickhouse bride! 💗

w other appointments at other salons it became clearer which dress was THE ONE. My MOH called Brickhouse Bridal asking if we could come back and unfortunately they were closing, but my stylist stayed over an hour late to wait for me to drive back across town, retry the dress on, and help me pick out a veil with the greatest attitude and genuine excitement for me. I am so happy they took such amazing care of me, it’s no surprise why nearly every bride I know has found their dress at Brickhouse Bridal! Besides the above and beyond customer service, the salon itself is beautiful with tons of natural lighting, gorgeous decorative details, and a really nice space for my group and I (MOH, future MIL, and Mom) to try on. My stylist made the whole experience so great, really understanding each comment I made about the dresses to get an idea of my vision and what I was comfortable in and she was so knowledgeable about the designers and their dresses she was able to pull additional options that I loved. The store had such a large selection but it didn’t feel overwhelming at all, which was nice for someone like myself who really doesn’t enjoy shopping). It was a huge contrast to the other salons I had appointments with later in the day.

erything about the experience was perfect. 5 stars!

letely different then what I originally had in mind. they helped me find the dress of my dreams in a very clean and safe environment. 10/10 would recommend this bridal shop saying "yes to the dress" moment

across my butt, hips and tummy. The girls assured me over and over that the designer has fabric built in to allow the dress to be let out 3" and they even put me into a similar style dress that fit me better and said this is what it would look like after letting it out/tailoring. I feel so silly that I didn't check the seams myself, but I'm not a tailor and was just so excited to find the one Long story short and with much back and forth, Brickhouse bridal did little to nothing to be accountable to their mistake. I suggested they offer to pay for alterations or give me a percentage of my money back. I complied with getting a second opinion with their tailor by sending photos (I now live out of state). The company seemed more interested in trying to evade responsibility than just showing a little integrity and customer service. With all the back and forth with the owner, it was clear she was not going to take ownership of the mistake so over the 2 months of back and forth I lost over 10lbs and stopped doing CrossFit (that i love!) to fit my body to the dress. And I'm not a large girl. As a female who is very comfortable in her body, having to alter my body and give up a sport I love to make the investment I made in the dress work was honestly such an awful experience. I do not want a bride to feel the way I did. The owner was defensive and evaded even owning that they made a mistake until our very LAST conversation. She cut me off in conversation and wasn't really interested in listening, only deflecting. When I told her I would have to escalate, she told me she did appreciate threats. There is a difference between threats (meaning to cause injury) and a warning. I told her that I would be leaving customer reviews. Only then did she offer to give me a full refund if I returned the dress. Unfortunately this gesture was not made with sincerity and is a little too late, we are less than 70 days until our wedding. I only post this so that other brides may not have the same experience. If you do buy from the off the rack location make sure you check the dress over carefully!! I have more details regarding the interaction if you have more questions, just comment below. I tried to remain calm and civil during all the interactions with the owner and really wanted to give them a chance to make amends. Melanie, the owner, however rude and cut me off talking several times. The whole thing was just ugly.

other of the bride dress at Brickhouse Bridal and had the most amazing experience!!! Thank you all for your help in making our day absolutely perfect!!

urfing Instagram. I made an appointment and when I went to the shop I was greeted with many smiles and walked into a shop that was immaculate and very neat and together. I soooo appreciate little details like that. My consultant was Casey and I loved loved loved her. She made my time there so fun and easy and stress free! She told me to take my time and she really listened to me. In fact, my dress ended up being one she chose for me!!! I will recommend this bridal shop above all others. Their customer service and attention to detail are second to none. I cannot wait to go back and pick up my gown! Thanks Casey and Brickhouse!!!

amazing! She made me feel so comfortable, and confident all at the same time. We all know picking out our wedding dress can be very stressful but not at Brickhouse Bridal. It was stress-free!

When I walked into Brickhouse Bridal I was hopeful, but it wasn’t until my consultant went to picking dresses that I ended up finding “the one.” My consultant listened to my thoughts and opinions as I tried on dresses throughout my appointment and she did a fantastic job by coming out with the perfect dress for me. While other bridal shops just had me choose my own gowns out to try on or were more interested in a sale, Brickhouse Bridal was truly interested in finding what I wanted in a wedding dress and what would look great on me. We even went back and bought a custom veil for my dress and also found the perfect Mother of the Bride dress. Thank you Brickhouse Bridal!

ey as your person! We had so much fun.

place and it was like night and day. Huge selection and she was able to pull all the dresses I had saved and even pulled ones I would have never thought to try on. Ended up picking a dress that I had never even seen before and it was such a good experience.

nt is more intimate and not everyone is looking at you. They have so many different styles to choose from and my consultant, Paris did an amazing job and found me the most beautiful dress I would have never though to pick for myself! Loved my experience and highly recommend!