I needed to get my wedding dress altered for my wedding coming up on June 26th. I stumbled upon Bridal Heirloom after going through yelp looking for an alteration place that would service me. I had originally found 3 cleaners/alterations places...
in the Valley and made appointments. All 3 were unfriendly and I felt like a number and not a person. It also felt like a factory environment which is NOT what I wanted for my wedding dress alterations.
When I found Bridal Heirloom after thinking to look at The Knot to find another option, I was optimistic as Alice was very quick to respond and very friendly via email. When I met her to get a free consultation, I was so impressed with her professionalism as well as personal touches she adds to the consultation. There was beautiful wedding music playing in the background that made me feel so excited for my big day. She also made me feel very comfortable and safe during our meeting and I was so happy I found her.
After our consultation, she sat me down and gave me a detailed explanation of what alterations she would be making and the exact charges. This was also helpful, as there were no financial surprises I would be expecting. Alice's pricing was more than fair and I felt extremely comfortable to have her alter my designer dress. (Which by the way has beading, lace, and embellishments throughout the ENTIRE dress). Alice also steams the dress and puts it in a garment bag which is so helpful for me as my wedding is in Puerto Rico.
On my second fitting, I brought my detachable skirt for her to add reinforced buttons. She again gave me great pricing and will steam the skirt as well.
I cannot recommend Bridal Heirloom/Alice enough. Alice is everything I was hoping for in a professional to help me with this very important dress and day. I even asked her if she does other clothing alterations as I want to use her again in the future for other needs!
Photos to come soon after my big day!!!