4.8 out of 5 stars and 16 reviews
4.8
(16)Best of Weddings (1x).Greater Portland and Casco Bay region
About this vendor
Tomorrow’s heirlooms, many designed & created here in Freeport’s old Masonic Hall. Custom rings with magical gems and extraordinary diamonds for your milestone moment. Collaborate with us - for your engagement, your wedding, or your wildest dream! Est. 1967. Member Responsible Jewellery Council.
Details
Business Attributes
- Woman-owned Business
Rings
- Ring Services
- Custom Designs
- Financing Available
- Jewelry Cleaning
- Ring Sizing
- Wedding Rings
Wedding Jewelry
- Bracelets
- Earrings
- Necklaces
- Rings
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.8
out of 5.016 reviews
- Top reviews
- Newest first
- Oldest first
- Highest rated
- Lowest rated
Sort by
Brown's is not the jeweler it once was. We worked with Scott and put down a deposit for custom rings to be made with very simple requests for the design. Not only did they not deliver what we asked for, they didn't even bother to get back to us when we messaged or called. Additionally, when we finally did get a rendering of what they came up with, which did not meet our basic needs, we were sent a grainy picture via text message and nothing else. We called to get a ballpark estimate and were told it would be a week which was fine. Week came and went so we stopped by to find out what was happening. At this point, Scott fabricated a conversation with us that never occurred, pushing us off another week. I told him we were putout with their lack of communication and wanted to put the project on pause. Not even 2 hours later, Scott texted again with an exact cost.
We decided to not bother with Brown's games and went to Springer's in Bath. We got beyond excellent service, much better pricing, and a perfect design a week later. I will never go back to Brown's and will continue to bring all of my business to Springer's.
My wife and I participated in the Wedding Ring Workshop at Brown Goldsmiths. It is a truly unique and rewarding experience! We recommend it to anyone who wants to add a special personalized touch and memorable experience to their wedding bands. Your relationship with this special piece of jewelry fundamentally changes when you know that your partner made it for you.
We traveled all the way from Washington, DC to Freeport, MN to make our wedding bands. We worked with Sharon in working out the dates, styles, and price ranges. We chose the rose gold, which adds a warm touch to the ring, and we got the braided style (others are available). The cost was within the range of bands one would find at other jewelers including the workshop, so don't worry about that. The workshop takes a little more than half a day, depending on your ring style. The goldsmith shepherds you through the process and is a patient and knowledgeable guide. I won't share too much about the process here because part of the fun is not knowing what exact steps will be involved in the ring. But I can attest that all of them are easy and safe.
The business is local and family run, and this matters because it will help ensure the customization of your ring and friendly customer service. You also get a picture album with your ring to remember the special occasion.
All in all, can't beat the quality and customer service at Brown Goldsmiths for this unique experience.
What beautiful work! Wonderful and knowledgeable staff! Walked in the door 12 years ago and I would not go anywhere else! We started there looking at engagement rings. Then wedding rings. They have taken care of all our needs from cleaning to repairing. You'll find great one of a kind pieces here or if you have something in mind, let them help you design that perfect piece! Top notch! I wouldn't go anywhere else!
John and I had a truly wonderful experience working with Brown Goldsmiths. Ann helped us pick out and customize my wedding band, to create a classic, sophisticated and timeless look, which goes perfectly with my engagement ring. We were both SO happy with the service and quality of our final product, John decided to bring in the "add a pearl" necklace from my grandmother & have it restrung for me as a wedding gift. The crew at Brown's must have worked overtime to have it ready for our big day! My "something old" and "something new" were both treasured pieces from Brown Goldsmiths! We are very grateful for the wonderful experience and special memories they helped us create.
Brown Goldsmiths has been our jeweler since 2011, when we purchased my engagement ring and our wedding bands. Sharon is the consultant with whom we have worked over the years, and we can't say enough about her! She has seen us through our engagement, wedding, the birth of our two children, and I expect many more life occasions to come. Through her counsel and support, we have been able to design new pieces incorporating family jewels, including my rings and a stunning brooch-come-necklace. Sharon was so supportive of this work, never suggesting we select other gems unless we had the interest in doing so, and her vision and guidance (and patience) has been paramount to us getting done what we set out to do, especially when we didn't know the possibilities. My husband purchased and then enhanced a necklace with the birthstones of our two children with Sharon's help, and she surprised me when we came in to pick it up after the birth of my first baby by clipping the birth announcement from the local paper and placing it in the jewelry case with the necklace for me - I had no idea what was waiting for me (and we hadn't even seen the birth announcement ourselves)! My father-in-law is from Cape Elizabeth and has done his jewelry business at Brown Goldsmiths always; it was he who recommended them to us - we are so grateful!
My husband and his sister went to Brown Goldsmiths to re-design a family ring for me. The result was the perfect combination of traditional, practical and beautiful. Since then, not only are my husband and his family loyal customers, but I am one as well. The impeccable quality of their work, done on site, and genuine care that they have for each customer is incomparable. I know we will be working with them for years to come on gifts for our daughters, re-designing heirloom pieces, and everything in between.
Brown Goldsmiths is truly a next level jeweler. They are nestled in the beautiful town of Freeport, Maine and offer the most unique and magical experience you could hope for. Their jewelry is stunning, the quality is the best, and the people are amazing, warm, helpful and friendly. On top of all of that, they offer a session where couples can work together "behind the scenes" in their shop with the jeweler's guidance, to hand-make their own custom pieces. My husband and I made our wedding bands and they are stunning. It was a day we will never forget, and Brown Goldsmiths made sure of that by giving us a photo book with pictures of us crafting our rings together. This is an experience you cannot get anywhere else, and 5 years later, we still get so many compliments on our wedding bands. I recommend this jeweler to everyone!
The entire staff at Brown Goldsmith was amazing to work with! They are very knowledgeable, but they don't make the ring selection process intimidating at all. I highly recommend them!
Had an amazing experience at Brown Goldsmith! Got my fiancé's engagement ring there and they made it a truly special event for her! Couldn't be happier and will be going back there for any future jewelry purchases.
My fiance, Jake went to Brown Goldsmiths with his grandmother to design my engagement ring. Jake's grandmother had been a customer of Brown's for many years so they knew it would be the prefect place to design our engagement ring. I wanted a tourmaline stone for our engagement ring (a stone that represented Jake and I as we are a true "Maine" couple). Sue helped my fiance through process of designing the ring to make sure it was in a setting that would be elegant as well as protective to the stone. When Jake went to pick up the ring Sue had put it in the display case with a sign that read " For a special Maine girl" We thought the personal touch was so wonderful and it made our experience very enjoyable. I absolutely love my ring!
We found my dream engagement ring at Browns with Sue and the rest of the helpful, knowledgeable staff. Furthering our experience I had a challenge for Mike soldering my grandmothers wedding band to my engagement ring, which he did with care and to perfection! We are more than pleased and will be back for years to come!
Just purchased the most amazing citrine, sapphire, and diamond pendant! I can not wait to wear it to all my fall weddings!
I was so thrilled when my husband surprised me with a gorgeous engagement ring from Brown Goldsmiths. The ring was like none I had seen before and it felt like it so well captured both me and us. When we went back to design our wedding rings together, the whole experience was so special. And we love our rings! I couldn't recommend them more highly!
We had a truly fantastic experience working with Brown Goldsmiths. We wanted to get our wedding bands from a local jeweler, and Brown’s reputation is so good, they were the obvious choice. And that reputation is well-deserved. We instantly felt welcomed, and developed a nice relationship with Sharon, who helped us immensely. We had some rather complicated requests (since we actually live in Canada, but were getting married in Portland). But they were very accommodating with working with us to make everything go smoothly. And we absolutely love our rings! My wife’s ring is a really beautiful diamond-studded band with an intricate filigree pattern along the back, which is stunning. My band has a special profile that makes it incredibly comfortable to wear. But more importantly, we felt like we really connected with the people at Brown. Our customer experience was incredible, and they’ve gained customers for life.
My best friend told me about Browns and I'm so glad she did! I was looking for someone to set the diamond in my engagement ring down. It it was higher setting and I'm someone who isn't easy on my hands. I always find a way to catch my hands on something or hit my ring (even when I'm just sitting at my desk at work!). The diamond in my engagement ring was from my husband's grandmother's engagement ring and very special to the two of us. I was very nervous about leaving my ring with just anyone but after talking to my BFF and Valerie at Browns I was put at ease. Valerie was so attentive and knowable it blew me away. She took such good care of my ring and would check in to give me updates. She explained the entire process and what the jewelers would do. I'm absolutely blown away with how my ring turned out - its simply stunning. After my experience with Browns I can safely say I will never go to another jeweler again!
From the very first moment stepping in the store, I felt like an extended member of the family. Every employee was helpful and showed genuine care for me. They custom made 2 engagement rings for my fiancé and I, which was no easy task considering we live in NC. Through emails, phone calls, and a few stop in visits while in town, they mastered our vision. Customer service and quality work are their top priority. It shows in everything they do. Honest, upfront, experts, passionate. They will also be doing our wedding bands. We have found our jeweler! Thanks to Sue and the rest of the crew.
Contact
11 Mechanic Street, Freeport, ME | Greater Portland and Casco Bay region
Brown Goldsmiths
Brown Goldsmiths's photos