Buttercream Bakeshop

helpful. We would highly recommend Buttercream Bakeshop!

hat we had seen in a magazine, and Buttercream did a wonderful job emulating it. We also loved the flavors that we chose, as did all of our guests! We got many compliments from guests regarding both the look and taste of our cake. Buttercream made our vision a reality and we would recommend them highly. (And their birthday cakes are also excellent!)

ere times that I would go 2 weeks waiting for a response. I had to call the shop just to get someone to respond to my email. When they would respond I was told "we were waiting for you to send us the colors" or something along those lines although I was never asked for them. I contacted the shop to cancel my contract due to the lack of customer service. I told them if they were in a busy season I would gladly wait until the following month to sit down with someone but I just wanted to know if I was e-mailing the right place or doing something wrong on my end. The manager apologized and insisted he meet with us personally. When we arrived they acted shocked to see us as if they had forgotten our appointment, gave us someone else's cake tasting, then rushed us out AFTER making us waiting almost 45 minutes to be seen again after receiving the wrong tasting. To top it off, they charged my card twice for the cake tasting. The manager promised to have an updated cake proposal to us by the end of the day or the following morning at the latest. That was a month ago and we have not heard a single thing. We are trying to give them over $1,000 but feel like we have to badger them just to receive a contract. The fact that they are this forgetful and unprofessional worries me that they will forget our wedding day entirely. We decided to go to Charm City Cakes instead and they were beyond professional, sketched our cake out perfectly in seconds and had the contract to us within 3 minutes of leaving. Charm City was also more affordable and does not charge sales tax. Definitely check out Buttercream for immediate pastries but I would pass on important events. I read reviews on Yelp from people trying to design their wedding cake and they had similar experiences. I had anticipated the experience of designing our wedding cake to be one of the more enjoyable aspects of wedding planning and it was by far the worst part with Buttercream.

vice on the serving amount! I knew I did not want a cake to add up to exactly the number guest attending because there are a lot of guest that do not even eat cake. So we came up with a solution that made both the bride and the groom happy! We had three wedding cakes, one large, three tier cake and two small cakes! When we went for the tasting I knew it was going to be difficult because the groom is a little picky with cakes. I tried their carrot cake first and I almost died! It was so delicious but of course the groom does not like carrot cake so we to compromised and we ordered the two small carrot cakes and the main cake was a Almond cake, with raspberry filing and buttercream frosting. The cake was absolutely delicious and beyond beautiful, thank you Tiffiany our guest were gushing on how delicious and gorgeous the cakes were!