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Woman-owned Business
Cakes & Desserts
Cake Delivery & Setup, Cake Tastings
Awards and Affiliations
Butterfly Cakery Reviews
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My wedding cake was beautiful, moist and delicious!!! I am so glad I chose you guys!! Thank you for being part of my special day!! thank you for making it memorable!!
Our wedding cake was exactly what I wanted and tasted amazing! I didn't hear much from our guests on the additional sheet cakes we ordered from Butterfly Cakery but I don't believe they were the flavors we had requested, as there was no chocola...
te cake. However, people enjoyed them all the same!
Butterfly Cakery has a great pickup tasting option on Saturdays so that you can review all of their flavors over the weekend in your own home.
Best bakery ever! We found Butterfly after having a cake from them at a different wedding. People are still raving about that cake so we had to have them. They did our wedding cake and grooms cake and they were both beautiful and DELICIOUS. The...
y worked with us constantly to figure out the right about to order - due to Covid our guest count kept changing, so Butterfly was such a lifesaver helping us get the right amount. We can’t rave on them enough - most delicious and beautiful cakes, best people. You can’t go wrong!
BEAUTIFUL! We initially scheduled a tasting with Butterfly Cakery because they had delivered to our venue multiple times. But we booked them as a vendor because their cake is truly delicious. I had changed the entire look of our cake from our f...
irst vision to our wedding day and it was perfect. They were so fast setting up, I honestly never even saw them arrive and leave. My only suggestion is to make sure to take some leftover slices with you when you leave! You WILL think about wanting more, and you'll continue to think about it for weeks after.
Butterfly Cakery provided our brides cake for our wedding. Butterfly and their staff were great and made coordinating everything super easy. They gave us a box of samplers to try and they were all amazing. We went with a champagne cake and it w...
as so good all of our guests thoroughly enjoyed it. The price was great and they even included a fresh top tier that we can order for free in the future to enjoy for our first anniversary. We highly recommend Butterfly Cakery!
Hands down the one thing we got complimented on the most by all of our guests - the cake! Everyone kept saying it was the Best tasting wedding cake they've had, and we have to agree! We got 2 flavors - the strawberry and the marble for a 3 tier...
ed cake and they executed it beautifully, exactly how i envisioned it. Best part, we didn't have to save the top tier of our cake for next year since they said they will make us a new mini one for our anniversary. Win win in our books! 12/10 recommend this place for your wedding cake!!
Butterfly Cakery's wedding cake was the BEST tasting cake we have ever tasted! They were very professional and well organized, and I appreciate them being patient with me as I was making decisions. I am DEFINITLY going to be ordering a cake f...
rom them in the future!
I have nothing but great things to say about Butterfly Cakery! My now-husband and I have very busy schedules traveling for work and they were able to accommodate us with a "to-go" tasting that took so much stress off of us. They made the planni...
ng process super smooth and were very easy to communicate with when working on design and vision.
I can't imagine the amount of work that went into my STUNNING cake, it was 5 tiers of incredible artistry. Plus, it tasted wonderful! After just sharing a few photos, they took my concept above and beyond - I was speechless went I saw the vision come together.
Bride Advice: HIRE BUTTERFLY CAKERY, you won't regret it!
We are so thankful Butterfly Cakery was a part of our wedding vendor team! Brittany and her staff were professional, responsive, and helpful. They have so many cake flavors available and ALL of them are delicious! Our cake had three tiers (clas...
sic white with white mousse filling for the top and bottom layers and marble with white mousse for the middle layer). We chose semi-naked frosting and requested some flowers be added to it at the venue. That was no problem for them. The cake looked beautiful and tasted amazing! I also ordered my groom an almond cake with white mousse as a surprise. It was golf themed and it was just perfect! Brittany helped with the design and even kept it a secret. When our guest count dropped due to the pandemic, Brittany was flexible and reduced the cake sizing with no questions asked. My guests are still talking and asking about our cake!! I will definitely be ordering cakes (and other goodies) from Butterfly Cakery again! We can’t wait to have our complimentary anniversary cake. Thanks so much, Brittany!
We got our wedding cake and grooms cake from Butterfly Bakery and they were both executed exactly how I envisioned! Our wedding cake was beautiful and elegant and the grooms cake was perfect for my husband! Besides how amazing the cakes looked,...
the flavor was FANTASTIC! We had a white cake with raspberry filling and a cinnamon cake. So many family and friends told us that it was some of the best cake they've ever had!
We were so thrilled to have Butterfly Cakery make the cake for our reception. The team was great to work with - from tastings to design meetings, the end result was stunning and delicious! We are glad to have some leftover so that we can keep...
enjoying it!
The best cake ever! My fiance and I had to switch our wedding to Texas last minute due to COVID and the Butterfly Cakery team seamlessly worked with us to make our vision come true in under two months. We loved the wedding cake, but we especial...
ly loved all the dessert options they had for our dessert table! Our wedding guests gave us endless compliments about how good everything was! Thanks again, Butterfly Cakery!
I ordered two small and simple cakes from their intimate wedding selection, and they both turned out perfect! I loved how simple the process was for our small wedding, I didn’t want or need anything big or elaborate. I also loved the take home ...
sampling pack. We were so happy with how these turned out!
This is the best cake you will ever have! The almond cake and strawberry were to die for! They also made us a beautiful wedding cake and a fun Harry Potter and lord of the rings grooms cake including a hobbit hill. They were super easy to work ...
with and helped redesign whenever I changed my mind on what I wanted. Can’t recommend them enough!
The cake was soooo delicious! Every person loved the snickerdoodle cake we served at our wedding. Plus, we had the cutest cupcakes (chocolate, coconut, and raspberry) with colored frosting to match our theme. They delivered it to the venue with...
out issues and placed flowers on it, too. Would recommend and the flavors are so fun.
Butterfly Cakery makes DELICIOUS wedding cakes! The tasting was the best part of the planning process, and the cake was stunning. Guests were able to take some leftover cake home and told us how much they enjoyed the cake the next day even! Abs...
olutely would recommend them for your wedding day.
Butterfly Cakery was a joy to work with and created the most delicious wedding cake! . We tried multiple bakeries throughout our decision making process and Butterfly Cakery by far had the most delicious cake we tasted. We had many compliments ...
from our guests on how great the cake was at our wedding! We ate our take home pieces after we returned from our honeymoon and can't wait to order an anniversary cake when the time comes!
We couldn’t be happier with our decision to use Butterfly Cakery for our daughter’s wedding cake and new son in law’s groom’s cake. They were extremely accommodating during the entire process as we made changes to the size of both cakes and the...
design of the groom’s cake. Both cakes were absolutely delicious and beyond our expectations! All of our guests raved about how delicious they were! Thank you Butterfly Cakery for helping make our daughter’s wedding day PERFECT! Jana B
Brittany and her team executed our vision for our tri of wedding cakes flawlessly. Even after we had to postpone our wedding date, and change our design and color pallet, Butterfly was helpful and were nothing short of amazing! When I saw the c...
akes on our big day, I literally jumped up and down with joy. They were gorgeous and tasty! I cannot thank them enough for their artistry and help!
My husband and I hired Butterfly Cakery to make our wedding and groom's cake for our September wedding. Despite having to do our cake tasting at home due to the pandemic, the flavors of the cake did not disappoint. Our guests indulged in the ma...
rble, raspberry, and italian wedding cake flavors and enjoyed them all immensely.
Brittany did a wonderful job designing our wedding cake. We had a 1920's inspired wedding and her design captured that theme perfectly. The groom's cake was to be a replica of the Millennium Falcon from Star Wars and though it did look like the Millennium Falcon, we had hoped for a bit more detail. Overall, we were very pleased with our cakes.
I seriously could not have chosen a better cake vendor! From the moment we met to design my wedding cake they were so welcoming and open to any idea! We got complimented so much on our wedding cake. Hands down the best!
Absolutely loved working with Butterfly Cakery! During these times of COVID, they were so helpful and understanding with everything going on. They were a dream to work with, very responsive, and we look forward to having their cakes for all of ...
our future needs!
Butterfly Cakery brought my wedding cake dreams to life!! Not only was the bridal cake absolutely beautiful and perfectly executed, it tasted AMAZING!! Hands down the best wedding cake my husband and I have ever had! My husband’s grooms cake wa...
s a three-tier sports cake that turned out even better than we imagined and also tasted SO SO GOOD! Brittany was great to work with and was very flexible and open to making changes to our cakes prior to our big day! We absolutely will be ordering from Butterfly Cakery for future events!
Our wedding cake was absolutely beautiful and looked exactly like the sketch that Brittney provided, the concept was to echo the lace on my dress and it was executed perfectly. In addition to the cake looking beautiful it also tasted amazing, t...
o the point where our florist had a small bite and said it was the best wedding cake she had ever tasted!
Absolutely loved working with Butterfly Cakery for our wedding cake. The bride's cakes was so beautiful and they did a fantastic job on replicating the NCAA football national championship trophy for the groom's cake. So many complements on the ...
taste of the cake. So sad I only had the piece from the pictures (my fault completely). Highly recommend Butterfly Cakery!
Our cake was so beautiful and delicious!!! Our guests couldn’t stop talking about how great it was. I would highly recommend Butterfly Cakery for any occasion!
My daughter’s wedding cake was absolutely delicious and beautiful. Everyone at the reception commented on how delicious the cake tasted and that it was the best wedding cake they had ever tasted. The Bride and Groom’s cake ordered exceeded ou...
r expectations. We will be using Butterfly Cakes again for all our special occasions. Follow Butterflycakery on Instagram to see a portfolio of all their beautiful cakes. The selection is stunning, beautiful and beyond creative.
Response from the Vendor on 04/05/2020
Bonnie, Thank you so much for your kind words and recommendation!! This means so much to us! And gosh, we were so honored to work with your daughter for her big day!! It was sincerely an honor and so much fun! I hope we get to see you very soo...
n, and we are so very happy to execute any cake or sweet needs you have in mind, anytime! Can't wait to see you around!!
Words cannot describe how wonderful Brittany and her team are. Her cakes are not only Del but beautiful. I have been to quite a few weddings and this was the BEST cake. We also had a custom grooms cake—Harry Potter of course and it turned out a...
mazing. I cannot thank her enough. Words do not describe her talent—only your taste buds can do the true work!
Response from the Vendor on 04/05/2020
Jenay, your words are so incredibly appreciated!! We absolutely loved working with you and felt completely honored to be apart of your big day. We absolutely loved getting creative with you all for Kevin's cake and loved every minute of making ...
your gorgeous!! Thank you so much for trusting us!! We cannot wait to see your faces around, soon.
- Brittany and Butterfly Cakery team
Butterfly Cakery is worth every single penny! Their service and aesthetic is impeccable, and they make sure their clients are taken care of!
After a great cake tasting and design session where they confirm flavors, icings (that are not fondan...
t!), they created a sketch right infront of you and we signed the contract on the spot as well as put in our deposit.
2 weeks or so before the wedding, I received a very professional voicemail from the owner herself saying there was a mix up with the sketch of the cake from a previous employee, and she just wanted to confirm a few things with me ASAP. While it was a little stressful not knowing how this was going to turn out because of the last minute revelation, the owner immediately sent a sketch that was even better than I could have fully imagined myself! Delivery was on time even in crazy DFW Friday afternoon traffic with unpredictable weather; the cake was beyond gorgeous, and last but certainly not least, it tasted delicious just like how we remembered!
I cannot wait until our first anniversary to treat ourselves again! Thank you so much for everything, Butterfly Cakery!
The cake tasted great. We ordered two: a brides cake and grooms cake. Our brides cake was pretty detailed and it looked 85% there on my vision. Not a total dealbreaker, but not all I hoped it would be. The grooms cake, however, was stunning. It...
looked exactly like what we pictured and was admired all night. People commented on how great the icing was, and Brittany is personable and easy to work with.
Response from the Vendor on 01/10/2020
Hi Emma!
Thank you so much for your feedback; it is so important t for us!
I appreciate your honesty. I’d like to know more on how we could have improved on your vision for the overall aesthetics of the cake. Per the contract, your inspirat...
ion pic, and your verbiage sent, I’m not sure where we went wrong. We executed everything on the contract. It took quite a while to execute, so if there was supposed to be other aspects, I’d love to know! It did look just like the pic you’d sent.
I am so happy to know the cake was tasty for you and your guests, and that the grooms cake was a hit! Our goal is to make sure we hit the nail on the head so I’m sorry we let you down here.
Looking forward to hearing more on how we could have improved this!
We cannot recommend Butterfly Cakery enough! After trying multiple bakeries, we knew we found the one the second we sat down with Brittany. They are truly artists and made our vision come to life. We had three cakes - white chocolate raspber...
ry with raspberry filling, chocolate with peanut butter filling, and snickerdoodle with cream cheese filling. They all turned our beautifully and were absolutely delicious. We received so many compliments and we cannot wait to get a little one for our one year anniversary!
The cake was delicious. However, I ordered hundreds of dollars worth of flowers to decorate the cakes with and the Butterfly Cakery failed to decorate our cakes on our wedding day. Talk about stressful. I had to have some of my bridesmaids go a...
nd decorate both the bride & grooms cake the way we wanted it. This would've been a five star review if they would've helped decorate, which they said they would do in their consultation.
Response from the Vendor on 12/08/2019
Hi Holly,
It is so disheartening to read your review. We did, indeed, decorate your cakes onsite the day of your wedding. Your contract and sketch that was finalized and approved by you was exactly what the cake looked like day of, which was g...
reenery around each tier and the base. I have emailed you the sketch and the actual cake picture we took before we left. Additionally, there were no other cake flowers on or around the cake table for our team to apply and no additional direction to do so. Just the greenery. I am sorry it was stressful for you, but that was 100 percent out of our contracted obligations and it was not requested of us when we got there. I do remember our designer stating it took a while to put all the greenery on, so there would have been plenty of opportunity to relay to her you’d changed your mind. At that point we would have added them. I hate to see that out of all the work we did on our end warranted a 2 star review. We put a lot of hard work into creating cakes that both taste and look great. What you’re reviewing us for has nothing to do with our services. We executed exactly what you’d asked of us.
From the moment we did a cake tasting, we knew this vendor would be one of our favorites. Brittany is so sweet and oh my gosh, her cakes are AMAZING. Every single guest could not stop talking about how delicious our cake was. We took the top ti...
er home and ate it the next day instead of saving it because it’s too good to not enjoy. Additionally, she executed our dream cake, and it was beyond stunning. 20/10 if I could rate higher!!!
Butterfly Cakery made me an amazing wedding cake!! I'm so glad I went with this bakery. At the tasting, they took time to find out what I wanted and to make sure they created the cake that I envisioned. I went for a simple cake & I was in awe ...
at the perfectly smooth buttercream when I saw the cake on my wedding day. The guests loved it & I had so many inquiries about the cake.
Thank you so much for my delicious wedding cake, it was a hit!
We absolutely loved our wedding cakes! The bride cake was beautiful and simple raspberry and cream and the clean white looked beautiful with the flowers added to it. The groom cake was chocolate peanut butter and it was so rich and yummy! We en...
ded up having left overs and we have been making our way through them. They taste just as fresh as the day of! We are so happy to have found The Butterfly Cake Factory; they proved that taste is just as important as looks when it comes to wedding cakes! Love, Zoe and Cary Register <3
Brittney was so darling and so fun to work with! The cake was beautiful and tasted amazing. We brought home just half of a couple layers to try and loved them. We also loved the donut wall she provided and the donut's were a huge hit from Mc...
Kinney Donut Kitchen! Brittney was so helpful in telling us where to order donuts, the delivery and set up! I was thrilled to death working with such a great lady!
Absolutely delicious and so gorgeous. We tasted with several bakeries and found that the look, flavor, and quality of cake at Butterfly was the best. Our consultation involved a tv screen with potential cake styles projected (based on our visio...
n) so we could make sure we dialed in exactly what we wanted and see it. Butterfly Cakery worked with our florist to create our elegant minimalist look and it was absolutely perfect. My husband and I ate more cake than dinner at our wedding!
The best wedding cake in DFW! As a wedding coordinator, I've tried A LOT of wedding cakes. When it was my time to walk down the aisle, there was no other option for me besides Butterfly Cakery. Brittany is THE SWEETEST and so good at what she d...
oes. Our guests were raving over the cake. Cannot recommend her enough!!
At our appointment we met with the wonderful Ashley and tasted delicious cakes! Every single cake was amazing and it was so hard to choose what flavors we wanted! Ashley was so easy to talk and joke with. She showed us different styles of cakes...
until we pinned down exactly what we wanted. She then sketched it out which I thought was lovely. We left the appointment feeling very confident about our cake baker. Once the wedding day arrived, they delivered the cake and added the flowers left by the florist. The cake looked exactly as the drawing Ashley did. 10/10 recommend! Throughout the whole process I was emailed Brittany, the owner. She was very easy to get ahold of and answered any questions along the way. Again, highly recommend!
Brittany and Butterfly Cakery is absolutely AMAZING!!! Brittany was so great to work with and our wedding cake turned out stunning and so delicious! I’m not a big sweets person so I had no idea what I wanted for a cake but after meeting with Br...
ittany I fell in love with her cakes and design. Our cake was a gorgeous centerpiece for our wedding and we had so many guests come up to us saying it was the best wedding cake they’ve ever had- we agree! Brittany helped make our wedding day better than we could have ever imagined and am so grateful we used her. Highly recommend her for any bride looking for a beautiful and delicious cake!!!
Brittany was so amazingly fun to work with. We must have redesigned that cake at least 5 times, and she was always available and gleeful with me. We even did some crazy custom flavors and they came out awesome. Everyone raved about how deliciou...
s the cake was, and trust me, a Puerto Rican crowd is HARD with cakes. A mystery culprit knocked down the top tier of my cake, and she actually offered to make us a new one. A little hard to pin down some days, but everything was completed well in advance, so really, a non-issue. She was a little late to the venue, but a non-issue for me, really. I feel like I came out of the process with a new friend!
Brittany is amazing! Her cakes are VERY delicious and she has a calming personality that's a breath of fresh air during all the chaos of planning a wedding. I can't recommend her enough!
Brittany did an amazing job on our wedding cake. I am beyond thrilled with how well she replicated the cake I described to her. She did a 4-tiered naked style cake with greenery with chocolate and raspberry alternating in each layer, and it mat...
ched our wedding theme beautifully.
She is so talented and her cakes not only look too good to eat, but the flavor is amazing.
Not only is she talented, but she is kind, accommodating, and a great communicator.
Thank you so much for being apart of our special day.
Brittany is the best. Not only is her cake delicious but her decorating is so unique and beautiful. I wanted something different but still elegant and she executed perfectly. We LOVED the bow design we went with for our wedding. During the pla...
nning process we only met with her once but she sent us a sketch of what our cake would look like that day after the meeting. I loved it so that’s all we needed! Super easy process, thank you Brittany!
Brittany's cakes are breathtaking and delicious. Each one looks completely unique, and her style is both elegant and modern. I had guests at my wedding arguing that her watercolor technique on our cake had to be printed, because they could not ...
believe someone could be that talented to free-hand those types of colors/brush strokes on a cake. Brittany is so patient throughout the whole process (my fiancee and I could not decide on her delicious flavors and ended up with a different flavor in each tier), and is a joy to work with. We cannot wait to have her bake a replica of our top tier for our first anniversary!
Brittany is extraordinarily talented and went over and beyond for us. She created gorgeous geode cakes for our wedding - most of my guests were afraid to eat them because they were so pretty! The cakes tasted amazing and I’m stoked to have some...
in our freezer to eat on special occasions in the future. Couldn’t speak any higher of BCF.
Response from the Vendor on 11/11/2018
Amanda,
You came to us with your vision and trusted us to make
It happen. We are always over the moon when we have creative flexibility. THANK YOU! We knew you had AMAZING taste, and it showed in every single aspect of your wedding. Our service...
was honored to be apart of your special day. We can’t wait to hear how he top saver pans out. Congrats seeet gal. You mean the world to us! Thank you for choosing us!
My absolute favorite part of wedding planning was sitting down with Brittany to do our cake tasting. Wedding planning was so stressful, but Brittany gave my husband and I complete peace-of-mind that everything would turn out how we wanted, and ...
she exceeded that (and then some). Every cake that we tried tasted absolutely amazing, which made picking flavors nearly impossible, but Brittany made it extremely easy by allowing us to do different tiers in different flavors! We were so amazed with the professionalism and friendliness Brittany provided to us. Our wedding cake was a dream come true, and tasted so good. We heard feedback from so many of our wedding guests that our cake was not only beautiful, but also tasted amazing. We highly recommended Brittany and the Butterfly Cake factory to anybody getting married or needing a cake for an event!
Response from the Vendor on 10/31/2018
Bethany, thank you so much !! You’re the sweetest gal and we love you!!
I cannot say enough about Brittany and the Butterfly Cake Factory!! Her cakes are delicious and designs are gorgeous! Sweets are not really my thing, so the cake was the thing I was least excited about when planning our wedding. That all change...
d when I went to Butterfly Cake Factory for our initial consultation and tasting.
Brittany was amazing to work with throughout the entire process! She has a filling that has the best texture, but is not too sweet and I was obsessed! Choosing the flavors was the hardest part because everything she makes is delicious!
After our first meeting, I began questioning the size we ordered, the original design and flavors that I chose. She was so accommodating and helped us decide what size would be most appropriate, and how the design we had created would work with a larger cake.
She is so knowledgeable about this business, but her creativity is out of this world! I knew I wanted a cake that would stop people in their tracks, and she was able to make that happen!
On the day of the wedding, she communicated with us throughout the day about when she would arrive. She came and set up the cake and the table so that it really stood out! I was so excited when I saw it, it was everything that I had imagined and more. On top of it being beautiful, it tasted amazing. We had so many compliments on the cake and how great the flavors and textures were.
I would 100% recommend the Butterfly Cake Factory for your wedding day! We had the most amazing experience and love Brittany so much!
Response from the Vendor on 10/31/2018
Kelsey - thank you soo so much for your sweet words! You were such a pleasure to work with and you made a stunning bride! I sincerely loved making this cake for you and even more, seeing you’re day come together like a dream! I wish you all the...
best in life as you deserve it!
TBCF is simply the BEST!!! Brittany made my vision for a wedding cake come to life in the most perfect way, and not to mention it tasted amazing!!! So many compliments, and definitely a highlight of the day- we will never forget our beautiful &...
delicious cakes!!
THE BEST WEDDING CAKE IN DALLAS!
Not only is she highly reputable and makes beautiful cakes, but they are DELICIOUS!!! I got so many compliments on how yummy the cake was, that I wish I would have put her cards on the table!
Shes stunning and ...
professional, and I was very blessed to have such a beautiful cake! Thank you so much Butterfly Cake Factory! You are WONDERFUL! xoxox
Response from the Vendor on 10/20/2018
Heather!! Thank you so much for such a sweet review!!! So much love for you, my dear!!! Thank you so much!
We absolutely loved our wedding cakes!! There was a small mix-up on the grooms cake, and Brittany was able to quickly change it. The bride's cake was exactly what I envisioned and tasted wonderful. They also did a wonderful job estimating how m...
uch cake we would need. I can't wait to use Butterfly Cakes again for birthdays etc!
TBCF is awesome! The cake was amazing and executed perfectly. They were great with communication and I could not have asked for a better baker. Highly recommend!
The cake and cupcakes were beautiful and delicious. The prices were fair and Britany was very easy to work with!
The Butterfly Cake Factory made us the most amazing cakes for our wedding. Brittany was a pleasure to work with throughout the process. For starters the flavors, textures and quality of the cakes were amazing. The hardest part was making a d...
ecision about flavors because they were all phenomenal. After a few other tastings there was no doubt in our mind that TBCF was by far the best tasting cake around which was our top priority. The amazing designs and details made our decision a slam dunk. After our first meeting I had some second thoughts about our design without hesitation Brittany had me come in for another appointment and spent time with me designing the absolute perfect cake. Throughout both meetings Brittany was knowledgeable and helpful in the design process taking my ideas and adding components I didn’t even think about. She brought our cakes to life on paper to make sure I knew exactly what we were getting on our special day. On the day of our wedding, our guests couldn’t get enough of our cake. They wanted to taste every flavor as they each were unique and delicious. The icing on the cake was the price…TBCF’s prices are a steal for the quality, flavor, design and talent received. You won’t be disappointed if you choose Brittany and The Butterfly Cake Factory.
Response from the Vendor on 06/17/2018
Carleen!! You were so fun to work with!! When we get excited brides and grooms walk through our door, it makes it so easy for us to get creative and motivated to find that special design! This was definitely the case here. Getting to know you t...
wo and then Executing these cakes in a way that was beautifully and uniquely reflective of each of you was the best! Thank you so much for trusting us, working with us, and allowing us to be apart of your big day!
At first we loved working with company. Had several correspondences through emails back and forth. I was very happy and excited for what they would create. 2 tiers of cake and 120 cupcakes. Unfortunately, the company showed up late to venue. Th...
ey did not call to say they were running late. They showed up without the pre-rented/payed for tiered display platter for cake and cupcakes. Cupcakes and cake looked like they were decorated last minute. We received a portion of our money back from this company. Company was unwilling to give us full refund due to their feelings that they showed up with some type of cupcakes and cake for our guests. Unfortunate that the cake/cupcakes were not given much effort in creation. It is evident they are a talented business as you can you see through pictures on their website. It is very unfortunate we did not get this type of service for our wedding.
Response from the Vendor on 06/09/2018
Thank you for your honesty. We always appreciate feedback, however that looks.
I am terribly sorry about our tardiness. We were running behind that day as we had multiple weddings, it was incredibly hot, and a few things were not quite perfec...
t for us, thus it was a chain reaction. I remember discussing with you that it would be better to have it delivered on the actual time we arrived that day. Since you had concerns, we said we’d indeed deliver earlier. So, this was definitely our fault in terms of not actually executing that request. We did get in and out prior to your guests arriving, as discussed.
As far as the presentation; we failed you in that the cupcakes were in jumbo cupcake papers instead of regular, making the cupcakes look smaller a normal cupcakes. We also were somehow missing the screws to the stand when we got there, so we had to improvise. I am terribly sorry we let you down in that sense as it changed the vision of your set up. The refund covered this as well as much more.
We definitely don’t believe that the cake itself looked anything less than what we’d normally execute. Onsite Zach even said “the cake part looks good”. We also had comments from other people that it was, indeed, pretty, even though it wasn’t on the stand.
I understand that since the vision was not perfect, you were not looking at the details in the same way you would have had it been on the stand and with proper cupcake cups.
With all of this said, we simply feel terrible that you were unhappy. We wish you the best moving forward.
Brittany was a complete joy to work with! From scheduling the cake testing, to following up with sketches that made my cake vision come to life and working with my fiance on his cake, she was on top of it!
Now lets talk flavor...HOLY SMOKES. ...
There is something about her cake that is magical. It's dense but not heavy (defying the laws of physics) and it's a rich flavor without overwhelming. Talk about talent! I honestly don't think I can wait until our 1 year for her to make us the top of our cake again...I need to find n occasion between now and then! So, so thankful for how she made my wedding cake dreams come true!
Butterfly did the groom's cake for our wedding and it was fantastic! We asked for a cake that was in the shape of a Texas Rangers baseball cap and the amount of detailing they were able to add was awesome. They even got the stitching and the ML...
B logo on the back of the cap. Plus it tasted great. We ate the whole thing! I really enjoyed working with Butterfly and would use them again in a heartbeat.
We were recommended to try TBCF by our wedding planner. Brittany came to our first meeting with 8+ types of cake to try, and walked through Pinterest with us to get a feel for what we wanted. She even hand-sketched an idea for our bride/groom c...
akes right in front of us! Our cakes turned out even better than we could have imagined! Our only complaint would be that we didn't get to eat enough!
Brittany - thank you for being so easy to work with and making our visions come true! We can't wait for our anniversary cake in 1 year and will certainly be contacting you for events in the future!!
Response from the Vendor on 06/17/2018
Thank you so much for your kind words!! It was so fun and such an honor to work with you guys on your wedding cakes! We also can’t wait to make a fresh anni cake for you and get the chance to see how a year has been for you two! Thank you so mu...
ch for trusting us! It sincerely validates all the hard work we put into it!
Brittany is the absolute sweetest! I have gotten to work with her twice and each time has been so wonderful! Her creative eye and quality in execution are both exceptional.
I would definitely recommend The Butterfly Cake Factory!! We could not make it to their shop in Allen so she made arrangements for the cake to be delivered to our home when it was convenient for us! I could not stop eating all of the cakes and ...
fillings! They were absolutely amazing! They took the design and pictures I sent them and created the cake of my dreams! Not only was it beautiful, but it was delicious. If you are looking for a cake baker, definitely look at Butterfly Cake Factory!
I am a resonable person and I am an honest person. I like to assess the situation before I say anything. I read such wonderful reviews of this place but I was not pleased with the service. This cake was for my sister she was thrilled and very e...
xcited. We did a cake tasting. The owner showed up 15 minutes which was fine but a little unprofessional. Then she brought us a tray out with cakes but she brought us the wrong fillings and the wrong cake flavors. She told us that it was her staff that made the mistake, it felt she blamed them instead of taking responsibility . I was still skeptical but my sister loved the taste of the cake that she overlooked those mistakes. We had questions and she would not be very good with response time. We were then promised a cake delivery since our cake tasting flavors got messed up. The cake never made it to us because Brittany said here cake driver dropped the cake. After that I was concerned and had a talk with her, respectfully. She seemed to take our concerns personally. But she promised that everything would come out okay and that my sister would love her cake. Later that week, we got an email from Brittany saying that she thinks that we are moving in another direction and due to her busy schedule, she would not be able to fit in this cake. We had already booked this cake 2 months in advance. My sister had to scramble to find somebsomebody else which luckily she did. I am not writing this review out of bitterness. I am writing this because I hope if this was done to somebody else, that this at least changes. I will give her two stars because I feel bad writing this review, but my sister has asked me to. A bride should be happy and should be able to relax after finding her cake, that wasn't the case. The reviews of this place were great and I was surprised with the service we recieved. No disrespect to the owner but I wanted to be honest. These were just consistent errors that I couldn't overlook.
Response from the Vendor on 08/12/2017
Thank you for your review; we sincerely appreciate and value your honestly.
We definitely take pride on our many. very happy couples!! Our number one goal is to make our couples very happy, making sure to do the very best we can within our me...
ans. If we make a mistake of ANY kind, we make sure we go above and beyond to correct that mistake.
We honestly felt that we could not cater to your specific needs throughout this process. Even after the upset over the missed tasting flavor. Again, we are very sorry for the tasting mistake. We really did want to make it up to you. We offered for you to come back in for a tasting for the Mexican chocolate flavor since our schedule consistently disallowed for us to get the tasting to you, and then our delivery guy did indeed fumble the tasting box (embarrassingly), but you would only take it as a delivery. This is really something we do not offer normally, and we know no other baker with our volume offers, either. I did relay that to you in hopes that you would understand. I know that many big box bakeries have a zero tolerance. We try to be different in that way.
I do want to clear the air regarding the contract termination and full refund. As stated in our email to you regarding such, we decided to offer a full refund because we felt we were not a good fit for your needs, and definitely not because of our booking schedule. We did state that our with our schedule there was an issue with delivering the Mexican chocolate tasting, so perhaps there was confusion there. We refunded you back on May 11th, which left you 5 months to find another bakery. We even offered to refer you to such. Since your wedding was under 50 guests, we knew that almost any medium to large sized bakery would be able to accommodate you, effortlessly.
It is so unfortunate that you feel we have let you down in such a way. We did feel you were unhappy from the very beginning. When your sister was so upset about the tasting mishap, I relayed then that it would be okay if she would like to not continue the tasting and move on. It was sincere and warm, with her best interest at hand. The last thing we want to do is to go into contract with someone who is unhappy before it begins. It is imperative for our clients to trust us and not feel skeptical...
We are so happy you have found a baker for your October wedding. We are sorry, however, that you felt scrambled, as that was not our intention. We really just wanted to make sure that at the end of this journey, you were 100% happy with your wedding day.
We have never, and do not intend to ever, terminate a contract. This was a very unique situation.
I would highly recommend Butterfly Cake Factory! Brittany makes the most beautiful cakes I have ever seen and her pricing is great. She was so willing to work with my crazy schedule for the tasting and was always super responsive to my question...
s and ideas. The cakes also tasted AMAZING!!!! She gave us exactly what we were looking for when we could hardly explain what we wanted ourselves, she is fantastic and I would recommend her a thousand times over.
Brittany is so great and knowledgeable about what she does! Not only do the cakes all taste phenomenal, but she is also just such a sweetheart to work with. I wouldn't recommend anybody else for wedding cakes!
Where do I begin? So my wedding theme was "enchanted garden" and I'm a fanatic of butterflies... So when searching for cake vendors and starting to strike out, I happened upon Brittany and the Butterfly Cake Factory! Match!!! From the very begi...
nning my fiancé and I were sold on Brittany's professionalism, and her craft; she is extremely talented! Our wedding cake was beyond beautiful!!! It tasted just as great, and it was affordable!!! Like I said, a match!!!! I would without a doubt recommend BCF to anyone looking for a smooth and painless experience with a gorgeous cake at the end! I look forward to seeing many of her creations in the future! Brittany rocks!
My daughter set up a cake testing and this vendor cancelled in an hours prior to accommodate another appointment. My daughter had flown in from California and her time was limited. We had 4 of us that scheduled in our time to be there for he...
r. This was very disappointing.
Update! We were contacted shortly after with a big apology. They worked hard to make up for this mistake. They came to our home and brought cake for taste testing. The owner was very sweet and polite. My daughter was offered $100 off.
Response from the Vendor on 06/12/2017
Hi Brenda,
I am so sorry we had such a dilemma today. We only intended to reschedule the tasting time today with you all, not to cancel all together. When we learned that your time was extremely limited today and had no other time to drive to...
our studio, we reprioritized all of our tastings. After speaking with Christy, we have cancelled all other appointments and are set to come out to you today at 5pm, along with a full tasting. We are very sorry for the mix up, and are happy to make it up to you, your daughter, and your family with any opportunity you give us. We sure hope our meeting tonight will shed a new light on this, and hopefully we will be able to execute a gorgeous cake for your daughter's big day. We will see you all at 5pm.
In the process of looking for a baker, I was referred to TBCF my another vendor. After meeting with the owner Brittany for the initial cake tasting, I was blown away! Brittany was very thorough and worked closely with me to produce the cake tab...
le of my dreams. I look forward to working with her again!
Response from the Vendor on 06/13/2017
Thank you so much for trusting us on your big day! We loved working with you, and absolutely loved being apart of it! We can't wait to create many more delicious pieces for future celebrations!
I could not write enough about how pleased I was with my wedding cake. It really was a piece of art. I had so many people compliment my cake and how unique and beautiful it was. This was by far one of my favorite vendors I booked. Thank you...
!
The cake was delicious. We had chocolate cake with cherry tart filling and amaretto buttercream. Our design was architectural and offset and it looked great. We got compliments on the cake. We ordered a little too much, but it will not go t...
o waste!
Brittany with the Butterfly Cake Factory did the wedding cake for our daughters wedding. She made the whole experience very pleasant. She is very creative and fun to plan with. She listened to my daughters dream cake ideas and made them a real...
ity. It's was a beautiful cake and most important delicious! Thank you Brittany, you truly are the best!
I'm the mother of the bride and was extremely impressed and pleased with the cakes from TBCF.
Brittany was pleasant and professional in her tasting appointment and prompt set up at the venue. I thought the price was too good to be true but th...
e product she delivers could very well be the best tasting cakes in the area. Thank you Brittany!
Response from the Vendor on 10/25/2015
Thank you so much for the review. It was definitely our pleasure to service you and your family, and would do it all over again with pleasure! We are happy you appreciate our honest pricing, as well! We wish you the very best in the future and ...
are here to service you anytime you may need.
Our very best,
The TBCF Family.
The Butterfly Cake Factory and Brittany did an AMAZING job on my wedding cake! My groom and I had a 5 tier “half and half” cake. His side being the traditional chocolate with strawberries and mine (the bride) was very detailed, with each tier b...
eing a different design. It was very elaborate but Brittany brought my ideas to life! Thank you so much for providing such a beautiful and delicious cake, we loved it! Our guests could not stop talking about how detailed and different it was! From our first consultation to a follow up after the wedding, Brittany was very professional and attentive to every detail we wanted. I have already recommended her to all of our friends and family! I will definitely be coming back for any occasion we may have. Thank you again Brittany!
Contact Info for Butterfly Cakery
1201 E Springcreek Pkwy #100, Plano, TX | DFW
