Caela Scott Bridal & Formalwear

I was very impressed with service I received and the selection of dresses. This was the last place I visited and I am so happy to say that I said “yes” to the dress at CS Bridal. The dresses I tried on were exactly what I wanted in a wedding dress and around or below my budget. I would highly recommend this place as their prices are very reasonable with a beautiful selection. I also felt so welcomed and supported by the staff there.

I bought my dress here a few months ago, and not only do I feel like a princess, I was treated as one too! The staff was very supportive, even when I changed dresses a thousand times. Suggestions were offered several times and assistance was given constantly. I would recommend this bridal shop to anyone, especially those on a budget!!!

Though I was initially unhappy with the customer service I was provided, as they did not return my emails, I was able to get through to them via phone. I did purchase my dress from there! I was so happy with the young woman who mainly worked at the desk and the seamstress, Deb. Both amazingly nice ladies and I was so excited to work with them the last few times I came in. The first woman whom I dealt with was a terror but we've moved on from there! I'm so excited to show off my beautiful dress at my wedding!!!

I came with a friend who had an appointment a few months back. She had a lower budget and maybe that was the issue, but I felt that we were treated as if we were an inconvenience to the consultant. She kept showing her more expensive gowns hoping to lure her to increase her budget. She didn't plan to spend the $1400+. It was fun to try on but not the styles she was looking for or a place to plan to buy.

I really enjoyed my experience with Caela Scott Bridal. This was the first and last bridal shop I went to, to find my wedding dress. I tried on a total of three dresses while I was there and the first one I tried on ended up being the one! The staff was very helpful with picking out dresses to try on based on what I was looking for and it sure didn't take me long to say yes to the dress.

I was freaking out before going dress shopping because I hate shopping, but the place was calm and they were really helpful. I was certainly not the only person in the store, but they made me feel like I was!

This was the second place I went to look for dresses. The staff was very welcoming and helped me try on everything that I was looking for! The salon is beautifully set up and looks very elegant. They provided me a seamstress as well! I LOVE my gown, and I loved my experience!

I knew as soon as I got engaged I wanted to get my dress from Caela Scott. Their shop is amazing and I found my dress my first visit there! They were so helpful and suggested so many amazing dresses for me until I found the one! They even have a seamstress there who did my alterations for me. It was a great experience!

This is a great place to go for wedding dresses, suits and accessories. The dresses start at $500 and go up from there. The staff is very friendly and really wants to help you find the perfect dress! I did not end up getting my dress from here but just wanted to write a review because they provided such a great experience for me!

Amazing dresses at amazing prices. When I first walked into Caela Scott I thought I wouldn't be able to afford anything in the store. Then found out that every dress is within a reasonable price range and they carry a variety of sizes so when you try on a dress you can actually have an idea of what the dress will look like on you. Also bought the bridesmaids dresses here.

I had my appointment here this week and it was such a great experience. I tried on so many dresses and finally narrowed it down to 3. :) I have been to other stores to look for dresses but this place was my favorite. They have a beautiful pedestal to stand on and these gorgeous mirrors so you can see how your dress looks from every angle. I am a plus sized girl and they had dresses that made me look stunning. Another store I went to in the area did not have bigger sizes for me to try on comfortably so I felt extremely self concious. But not here. :) Rachel was so fun to work with and was paitent since I had a slight cold at the time. I did not feel pressured to buy a dress that day. They know it's a huge decision and that's what is great. I don't think I'll find another shop with as great a selection of beautiful dresses or with more wonderful people. I'm planning on going back and buying my gown here. :)

So, my first shopping experience ended up being the one where I bought a dress. The attendant had me try on several dresses and really took into consideration what I wanted. Most were significantly out of budget thought. I was not impressed. Just as I was getting frustrated, she mentioned that there was a sale rack. I told her to go pick on and she picked the PERFECT dress. It was exactly what I wanted AND it was 70% off... how perfect? Even if you don't have a lot of money.. go here and try on. You'll really feel like a bride. :)

I bought both my veil and bridal gown at Caela Scott Bridal. I have had outstanding and attentive customer service every single time I've been there! I would highly recommend Caela Scott Bridal!

The shop is awesome! They provide great personal service. I bought my wedding dress and bridesmaids dresses from their shop and they were all gorgeous!

My first impression in most bridal gown shops is usually overwhelming. This place feels calm and welcoming. They are very helpful and willing to let you have some space. I was able to try on things I wanted to, they never forced me to try on other things just to "see if you maybe like it even if you don't think you will".

They were a wonderful store to work with. I loved my gown and the service there was spectacular. Every gown I tried on was a beautiful gown. No one forced me to buy anything there. They have a beautiful pedastol area making you feel like a princess. One draw back, they are a newer store and does not have as big of a selection as other stores. But I anticipate them growing in the number of dresses and brands they carry

I feel the need to leave a review because I was IN love with this place. The woman (I believe the owner) was very, very flexible to our schedule, was awesome helping me with my first dress shopping experience, etc. I had left there with 2 dresses that I really loved but wanted to keep looking since I already had scheduled 2 other appointments that day. I ended up going with a dress that we all fell in love with at another vendor but if she could have gotten the same dress for the same price -- I would have definitely bought from her.

This bridal store is a class act! 5 Stars all around from me! This was one of the first bridal stores I visited for my wedding gown. My mother and I were very pleased with the service, everyone was professional and personal. I felt like they actually cared about me as a person, client and bride. Seeing as this was one of the first stores I had gone to I left and didn't buy anything. Rachel did write down the three favorite dresses I had and we were on our way. I had visited another bridal store later that week, Renee Austin in downtown Grand Rapids. I was appalled at the service I had received at Renee Austin. Dishonesty, lies and PRESSURE that I HAD to buy the dress that day. I was being pushed to make such a huge decision. I was angry and devastated. I turned down the dress due to Renee Austin's service there was no way they were getting my money, walked out the door with my mom and sister. Twenty Minutes later I made a call to Caela Scott even though they were so busy they told me to come on in! They had my favorite dresses waiting in the dressing room from earlier that week. Heck, they even were excited to see me again! Needless to say, I bought my dress through Caela Scott, because they were personable, caring, helpful and welcoming. I wanted them to have my money, they deserved the sale by the way they had represented this store. I will always refer every bride to this store the ladies here are a class act!! You wont be disappointed.

Caela Scott bridal dressed myself, my bridesmaids and groomsmen, and the fathers. Everything matched perfectly And looked great!

I tried on dresses at a few different stores. This was by far my favorite. It's a pretty small shop, and we went in on a really slow day so we had two people to help us. They were willing to offer opinions when we asked about what style they thought was most flattering and what veils would go with the dress. I didn't feel any pressure to spend more than what I wanted to. My dress arrived about two weeks after I ordered it. They ordered exactly the right length, so alterations were minimal.

They were a great help and even steamed my dress the day before the wedding for me!!

Buying my wedding dress was the easiest decision I had to make! Caela Scott's was the second store I went to and there was absolutely no need to go anywhere else. The owner, Elaine, and her staff were just amazing. They mad the experience fun and meaningful! What I really loved is that I had 5 or 6 dresses that were all beautiful and under $500!!! The quality was fabulous and the accessories available were perfect. They also have wonderful seamstresses to take care of alterations! If you want to find your perfect dress for a great price I highly recommend you check the store out. You will enjoy the experience!