About this vendor
CakeSpell Delightful Baking is a concierge bakery located in Waterbury, CT. Owner Tracey is passionate about creating delectable desserts that taste just as good as they look. The team of talented bakers and decorators strive to provide exceptional service while crafting cakes and desserts fit for the wedding of your dreams.
Tracey and the team at CakeSpell Delightful Baking work collaboratively with their clients to ensure that their creations are to their exact specifications. A passion for culinary art led Tracey to start her company, offering indulgent, artisanal treats for couples and their loved ones on their joyous day. Every wedding cake is created with the couple in mind, their wishes and tastes honored in every design choice.
CakeSpell Delightful Baking offers clients a range of services to ensure a fully tailored experience. Tastings and consultations are available prior to your wedding day to ensure that every bite is to your taste. The team offers recipes to suit a variety of dietary requirements, offering gluten-free, lactose-free, and vegan options.
Details
Business Attributes
- Black-owned Business
- Woman-owned Business
Cakes & Desserts
- Cake Accessories
- Cake Stands
- Cake Toppers
- Cake Delivery & Setup
- Cake Tastings
- Cupcakes
Dietary Options
- Dairy Free
- Gluten Free
- Vegan
Reviews
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4
out of 5.04 reviews
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Wonderful cake, wonderful cupcakes, amazing chocolate covered strawberries! So easy to work with and beautiful set up!
We are extremely disappointed and unhappy with this baker. Our wedding cake was to be delivered at 3:30pm as our ceremony was at 4. However, the cake was not delivered until nearly 8PM. In addition, they never attempted to reach the event planner or myself to inform us of the delay. It took me emailing the bakery during my reception to find out what was going on. This is the response I received: “We apologize, there was an accident Tracey is working on the cake personally. And we will be there shortly.” This response was sent to me at 6:56PM. The cake was delivered nearly an hour later. If I hadn't reached out, we would’ve never known what happened. They should have communicated better instead of leaving us worried about the status of our wedding cake. Once the cake arrived, Tracey, the baker, had to swerve through our guests in the with a 2-tier cake in hand. This was completely unprofessional! In addition to our cake arriving late, we were given the wrong cake. We ordered a marble cake with pineapple filling and cinnamon buttercream frosting. Instead, we received a chocolate cake. Unfortunately, the cake looked rushed and was not presentable. The colors looked to be brushed on unevenly, the cake stand was stained with blue coloring, the cake was broken in many areas, it wasn’t frosted properly, it was lopsided, and the overall presentation of the cake was just not what we wanted nor what we paid for. During the reception, when Tracey delivered the cake, she told me she would issue me a partial refund. To reiterate what she has mentioned to me, I sent an email a c couple days after the wedding requesting a refund due do lack of communication, unprofessionalism, delays in delivery, and presentation of the cake. Tracey, the baker, responded 3 days later and agreed to issue a refund of 25% of the wedding cake price. price the cake. However, because a cake should not be 4.5 hours late to a wedding, nor should it arrive broken and uneven, nor should I, the bride, be hunting down wedding cake, I requested a full refund. Unfortunately, because of this review, Tracey has decided not to issue me a refund at all. Therefore, due to my personal interaction and experience with this baker, I do not recommend.
Service was exceptional. I received exactly what I asked for in a timely manner. I was very satisfied.
Cakespell made a beautiful cake for my sister's wife bridal shower. All communication was prompt and very professional. She even hand delivered all of the deliciousness to our venue. Will definitely use her again!
Contact
Connecticut and surrounding areas
CakeSpell Delightful Baking
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