I booked Lily for both my wedding hair and makeup, along with hair and makeup for a few other family members. Before the wedding, Lily provided exceptional communication regarding ...what I was looking for, the process of booking, how trials worked, and how the wedding day timeline would go. During the trial, she worked with me to ensure my vision stayed my vision (advocating for me to do what I wanted vs. what others had in mind), while also letting me know where I could be flexible in my vision to make sure my face/hair was adequately complemented (i.e., letting me know a certain hair part could frame my face better, etc.). Overall, she was professional, timely, extremely skilled/talented, and most importantly, kind and empathic. I loved getting to chat with her during my hair and makeup, which truly helped me feel at ease on the big day! I also had asked her to soften my eye makeup during the trial and she made notes on that day to remember what to do on the day of the wedding, which was so helpful and accurate to what I had wanted tweaked! Lily helped make me feel incredibly beautiful-- I wouldn't have changed a thing regarding my hair or makeup for my special day and I love my pictures!