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About this vendor
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Details
Photo Shoot Types
- Engagement
Photo & Video
- Photo
Photo & Video Styles
- Classic
Wedding Activities
- Wedding
Reviews
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2.3
out of 5.03 reviews
First off I'm going to list my first red flag I ignored here. Most photographers require a deposit up front and then base the price off of how many pictures you like, and the sizes...
once they've shown you the final product. Not with this company it was $500 before anything was said and done. Red flag number one. We had arranged to have our pictures done at The Wringling Museum and the beach and had scheduled about three weeks in advance. We show up to the museum only to find out the photographer was supposed to make a reservation a week in advance and didn't, and there was also a photography fee on top of it that we were not aware of. We didn't wind up getting pictures at the museum. Instead we wasted three hours trying to find a picture worthy location. We finally agreed to take pictures on a backroad Ben had in mind that had tons of vegetation. Once we left we headed to Siesta Key which had been very busy because it was still Spring Break. I called Ben and had asked if we could just reschedule since nothing was what we had planned. He insisted that the pictures would turn out beautiful and that he couldn't reschedule because his wife was going to have back surgery the next weekend. After our session we were told we would get our pictures within 2-4 weeks. About a month later I received a link to half of the pictures, all on the road, none of the beach pictures. Many of the pictures had bright orange road markers visible in the background and weren't cropped out. The pictures in the link aren't high enough resolution to get the sizes I would like. Our package included one large print and one large canvas I have yet to receive. We haven't seen any of the beach pictures except one I was sent by text message. This Saturday it will be 8 weeks since we had our engagement pictures done and all I've received is a link to pictures with crap resolution. We married a couple of weeks ago and it's not like we can have engagement photos redone now. I feel like we were robbed $500. I wish we would've read reviews before booking. This amount of time to wait is ridiculous. Ben is a very talented photographer but he is going to destroy his business with the way he treats his customers and it is a shame.
There is no doubt that Benny at Camera Studios is one of the most customer oriented professional photographers I have ever met. He is very conscientious about what he does and doe...
s whatever it takes to please his clients. Nobody is perfect in this business but as far as professional work and work ethic goes, he's got it. I was very happy with the results of our photo session with Camera Studios.
Benny has a way of eliciting emotional responses from anyone and this makes for much better photos. I didn't think that I could ever look as natural as I did. Benny brought out a side of me in these photos that I really really liked.
I would recommend him without hesitation.
Initially, my husband and I were impressed with Ben and his responsiveness and customer service. However, once he received our full payment, it seemed to us that his customer servi...
ce level plummeted. He was no longer attentive and not nearly as responsive. The evening before our wedding he EMAILED (didn't call) to tell me that his assistant (the second photographer) was sick and wouldn't be able to make the wedding. In order to have a second photographer, he stated that he would need to go out of town to pick them up and would be late. That meant he wouldn't be available to get wedding prep pictures of the bridal party as discussed. He offered to stay late, after the wedding and get more pictures, which we declined. After hours of dancing and partying, no one would have been polished nor would they want to stand around at 10 at night to get pictures. Further, he didn't make it at the time he said he would be there (the already late time). This made us even later and caused us to have to rush the first look and it didn't go as planned. While he did refund us $100 after the wedding, we have no professional pictures of my husband and I, and our wedding party, getting ready for the wedding. At this point, I was still relatively understanding as things do happen and people do get sick. Interesting to note, however, that the "assistant" he had to go out of town to pick-up, I later found out was his wife.
Once we got the link to look at our wedding pictures, we realized there were very, very few posed, formal pictures of my husband and I- the kind of pictures you want to hang on your wall. There were also no posed pictures of our wedding rings, my jewelry, shoes, etc.- the kind of pictures you would expect to get prior to the ceremony. I will say, however, we do have a lot of great candid pics of our wedding guests which are nice.
Once I placed my photo order with Ben, timeliness was once again an issue. I emailed him on June 5th with my photo order. On July 5th, I received an email stating that my order had been packaged and I just needed to confirm my shipping address. I spoke to Ben the next day on the phone and confirmed my address had not changed. 3 weeks later I still had not received the package. I emailed Ben on a Thursday asking for the tracking number. By Tuesday morning I still hadn't received a response; I called him and asked for a tracking number. Ben informed me there had been a "delay in shipping". I asked him where the delay occurred; the delay was in that he had never shipped the package. He did ship the pictures that day via UPS overnight. I have finally received my order.
While I would like to believe that Ben is a sincere business owner and possibly just overwhelmed with work, it came at the expense of our wedding day. I've just been reminding myself of what's truly important, and that's our marriage, not the wedding day. If I went back and did it over, I would've chosen another photographer, the photographer who the venue suggested. We did a wedding photoshoot several weeks after our wedding to get nice, posed pictures. So all in all, it eventually worked out for us. But I, unfortunately, can not recommend Camera Studios as a wedding photographer.
Contact
17061 SW 213 Ln, Miami, FL
Camera Studios's photos