About this vendor
Capital Trailways has been Alabama's leading charter bus transportation service provider for over 90 years. We are a team of customer-oriented professionals and our goal is to provide top-quality, stress-free transportation to customers in the North Alabama region. Our fleet consists of 56-passenger charter buses and our brand new Rocket City Trolley.
Our Rocket City Trolley seats up to 32 passengers and has a beautiful vintage interior complete with wooden benches, overhead brass railing, and leather grab handles. It also features surrounding speakers, aux input, A/C, a brass bell, and a wheel chair lift.
Our vehicle fleet ranges in size so we are able to accommodate any needs your group may have. Whether it's shuttling guests to and from your reception, or arriving with the wedding party in style, we are happy to serve you and make your occasion special from start to finish.
Our main goal is the safety and satisfaction of our customers. Our mechanics conduct stringent daily checks on our fleet, ensuring that each motorcoach meets the required standard of safety and comfort. In addition, Capital Trailways has been a proud member of both the American Bus Association and United Motorcoach Association for many years.
Details
Business Attributes
- Woman-owned Business
Transportation
- Trolley
Wedding Activities
- Rehearsals & Parties
- Wedding
Reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
1
out of 5.01 reviews
My wife and I alongside the other 20 people in our bridal party had a terrible experience on our wedding day with this charter. AC did not work at all. It was blowing hot air on a ...
hot day in Huntsville, AL. We were not pleased with the sweaty mess the bridal party was as we made our way to take pictures, the church ceremony, and the reception. Hair was frizzy and had to be fixed several times on both sides, makeup was getting smeared, and the men in their tuxedos were drenched. You can imagine how frustrating this was as we would not have done with this service if we had known the AC was not going to be working AS IT WAS ADVERTISED TO BE. The driver stated she was “fixing” it on the day of the wedding and NOTHING was changed. Not only this, but it was advertised that there was Bluetooth/radio. This was also FALSE. No music was played on their end. Thankfully, we had a speaker. This company and their charter was arguably the worst experience of the day.
After sending an email the day after the wedding to Kim, the manager, I have still not received a response. Radio silence just like their charter that they falsely advertised. I should’ve known better after that miserable experience on our wedding day. I paid the full amount for a service that was not fully given. Terrible experience and would not recommend to anyone looking for group transportation.
Contact
8430 Segers Rd, Madison, AL | North Alabama
Capital Trailways