Carlisle Ribbon Mill

on Mill as a place to hold our wedding for December 5, 2020. At that time, we placed down a deposit of $500.00 to hold the date. However, since the owners who run the venue have told us they can only accommodate 25 people per Governor Wolf's mandate (no mandate of 25 indoors or 250 outdoors exists - the Federal Judge ruled it unconstitutional and denied his appeal to - but anyways). Local venues around here are all running with more than 25 people indoors. When we put a deposit down it was under the agreement that we could use that venue for our ceremony and reception with a capacity of 212 people (our guest list 200). In addition, even allowing 25 people the pricing to hold our wedding there was not reduced from $4,000.00+. I reached out to Nancy in August 2020 because I received news from a wedding vendor source that she was not holding weddings at her location at the Carlisle Ribbon Mill through the end of the year and I was not notified of this. Nancy assured me that she was still holding weddings and that was not true. However, in my recent filing with the Attorney General she made it aware in her response that she has had to reschedule weddings March through December 2020. When was I going to be notified that she could not hold my wedding? At the end of October 2020 when she suggested I hold my invitations from being send out until (mind you a month before my wedding). On September 8, 2020 I sent a letter requesting our money back. She stated it was non-refundable. However, the Force Majeure clause in the contract (a contract that was never actually signed by any of us and Nancy admitted that in correspondence) states that in the event the wedding cannot take place on the scheduled date, that the venue will extend to renter to rent the space on another date. If both parties cannot agree on a reschedule date any money including the deposit would be refunded back the renter. Nancy confirmed I did not have a signed contract with her and refused to refund the money stating I cannot use the Force Majeure clause because we do not actually have a signed agreement. Well if we don't have a signed agreement how can you hold my money for an event you can't even have for me? I filed with Attorney General. I just filed with the BBB. My next step is to file a civil complaint with Judge Birbeck. It is not right to hold someone's money when you cannot provide them the service that was agreed on.

there are no refunds, not even during a pandemic. We were offered another date in the future, but since the couple has moved to the west coast, it is unrealistic to think of returning to PA for a reception in the future. While I understand that the owners counted on a lot of income that just hasn’t materialized, it is also a hardship for all the families who are losing wedding deposits during these hard times. With that said, I’m pretty confident that had we been in normal times, it would have been a great venue.

d helped set up for the reception. What stands out the most is how genuinely happy they are for the couple on their special day. I highly suggest The Ribbon Mill for your wedding venue, you won't regret it!

ly made the process easier for me. And then of course the venue is just absolutely stunning. Lots of space too! We had approximately 115 people and all evening we were receiving compliments about how beautiful the setup was!

hn are AMAZING! They are extremely helpful and responsive. Nancy helped coordinate day of. I highly suggest booking the venue for the day prior as she allows you to go and decorate and set-up for a minimal cost, which is well worth it in my opinion. I cannot thank them enough for being so helpful and an awesome part of our day! LOOK NO FURTHER! You will fall in love as we instantly did with the venue and then knew Nancy and John from the start were going to be helpful and fun to work with!

self. It is absolutely beautiful with the rustic industrial vibe for which we were searching - exposed brick and wood floors. Our guests loved the space! Thanks again John and Nancy!

no added decoration really needed unless you're looking to add more to make it your own. Nancy was wonderful at letting us meet with her several times so we could plan out just how we wanted everything or to look through items they have that you can use. She was great to work with along the way but her and John went out of their way to help us the day before and the day of our wedding. They made it so easy and helped things to flow just as we had discussed and how we imagined. They make it so stress free and are super helpful in every way. We would highly recommend this venue for its beauty but even more so for it's owners. It felt like they became part of our family through all the planning and we were happy to have them there to join the celebration. Nancy even took and shared hundreds of pictures from rehearsal and wedding day- some of which I have none like them from anyone else. It was greatly appreciated. My husband has added them to our Christmas card list! If you're looking for a gorgeous and affordable place that doesn't require much extra work, this is it for sure!

venue, The Ribbon Mill if for you!

ribbon mill to anyone who is getting married! -love, The Hansbroughs

oothly, and everything was beautiful. If I could come up with a con, or something I would change, I would plead that they allow for Sunday Clean up. We paid for Friday for decoration, but I think every girl can agree, cleaning after the wedding, long day, with dancing and exhaustion is not anyones dream. But our families made it all very seamless. I would do it again with or without the cleaning issues!

Ribbon Mill is a BEAUTIFUL place to have your wedding, whether you are going there for your reception or for both the ceremony and the reception. The price is perfect, it's not insanely expensive like so many other places are and they are so flexible timewise. We were able to pay a little more to set it up the day before the wedding. Nancy and John set up the tables and linens for us, all we had to do was decorate! They were always responsive to emails, answered any questions we had and were amazing to work with. Everything went so smooth, from set up, to the wedding day and clean up afterwards. Because we were able to decorate ourselves and work in the space ahead of time, as well as being able to cater it ourselves, it made everything so personal and perfect. I HIGHLY recommend the Carlisle Ribbon Mill, you won't be disappointed. Thank you so much for making our day absolutely perfect!

reception in one place so that the wedding flowed really effortlessly for guests, and the Ribbon Mill is such a great venue for that. The two rooms really help to provide some separation so some guests can sit and chat and others can dance. I also can't say enough about how wonderful Sarah was to work with - she provided so much insight on other vendors, and we really appreciated her day-of planning services. Booking this venue was a great decision - if you're considering it, you won't be disappointed!

ly is Sarah amazing to work with but the ribbon mill itself is beyond beautiful. It has so much character and you don't need many decorations at all to bring it to life. I can't imagine having my wedding anywhere else!

made to feel like friends. Every guest (160) commented on how lovely the facilities were. I highly recommend this venue for your wedding without any hesitation. The Carlisle Ribbon Mill is #1 in my book! The price is extremely reasonable, the owner is amazing in how she works with you to personalize your event...including special care for the disabled.

ls, large windows, and little white lights already add so much to the ambiance we were looking for. Though we were planning the wedding thousands of miles away in Texas, Sara and Lena were incredibly helpful - answering all of my questions and giving advice about what would work best for everything from table placement to vendor recommendations to the timing of events. Without a doubt I would highly recommend the Carlisle Ribbon Mill again and again!

ng turned out just how it was supposed to. Thanks Sarah!

headed to the Carlisle Ribbon Mill. From the moment we walked in, we LOVED the venue. It was cozy and rustic while still maintaining a sense of understated elegance. In short, it was perfect. Not only was the space wonderful, but the coordinator, Sarah Stewart, was a joy to work with. She helped the planning process run smoothly and helped us every step of the way. She was always easy to get in contact with, always kind and personable, and made set-up far less stressful! When we had questions, the first person we turned to was Sarah because she literally had all the answers. You will be hard-pressed to find someone who knows more about weddings than Sarah. You can also tell that she loves what she does. She is very passionate about helping people plan and personalize their special day. She also works very well with many local vendors and that made all the difference! Our guests were stunned by the venue and absolutely gushed about how they had never seen a place quite like it. The Ribbon Mill provided a great place for our guests to mingle, dance, eat, and have a wonderful time at our wedding. If we could do it all again, this would be our reception venue a hundred times over. Our wedding would not have been the same without Sarah or the beautiful Carlisle Ribbon Mill. Thanks so much!!!

d recommend the Carlisle Ribbon Mill without any hesitation. Just keep in mind if you pick a Sunday, the timing is tighter to set things up, since there is an organization that uses the space on Sunday mornings.

as for us to work with and everything turned out spectacularly. The Ribbon Mill is open to all vendors so we were able to have so much freedom in choosing our caterer, bakery, florist, etc. The price for renting the space, tables and chairs cannot be beat! Our guests loved the uniqueness of the space and we could not have asked for a more amazing wedding venue!

helpful and amazing!