I was very disappointed at the unprofessional service I received through this vendor.
There were many hidden fees-- for example, she tweezed a few stray eyebrows during my make...up trial without asking if I wanted to incur an additional $15 fee, and the travel fee mysteriously increased by %50 from what we agreed on ahead of time. Watch out! Furthermore, the business website states that you receive a %10 discount for calling to book, but it turned out this discount did not exist. The lack of transparency was frustrating to me and my budget as a few hidden $10-$15 fees really add up.
I requested that before/after photos taken not be used for the business's marking purposes, but she demanded that they be posted publicly or she would not show up the day of the wedding. Unfortunately she had not disclosed this requirement prior to my trial, and was ambiguous during the trial. As my bridal party and I were embarrassed to have unflattering "befores" shared with the world, I offered to provide wedding photos from our photographer that she could use, but she was unwilling to compromise. As the only reason to post these pictures to her site was for her own marketing purposes and gain at the expense of our embarassment, it just didn't sit right as paying customers. I pleaded again that she not post pictures, and was told "Thanks for wasting my (explitive) time" and hung up.
As this was two weeks before the wedding, it added a lot of anxiety to my wedding experience to have her bail last minute!! I selected this vendor based on their many positive reviews and wish I had been aware that she would try to force me to help her marketing (at the expense of my own embarrassment and against my will) ahead of time. If she or a review had disclosed this, I would have been able to find a more compatible vendor, and avoid spending $240 on a wasted trial, not to mention the panic to find a new vendor.
In my trial with Carolina, she did a good job on my hair, but was not willing to follow my vision for makeup so went a different direction.
It is convenient that she does on location hair/makeup but should only be considered by brides that are willing to do whatever she says, have unlimited cash to cover her hidden fees, and a solid backup plan in case she bails two weeks before your wedding.