Cascata Springs

giving us a personal tour before and the wedding planner there for truly going above and beyond for us. We used all of their vendors and we couldn’t have asked for anything better. If you are looking to get married here, we highly suggest it!

d for a better experience for our wedding! Our guests couldn’t stop saying how much they loved the venue, how beautiful it was and how friendly the staff was! Thank you again for making our day unforgettable!

aving her weeding there as well

asure of having Mallory as our Coordinator and her assistant Kaylin. Mallory was an absolute joy getting to work with. She was readily available, prompt with all communication, and the perfect picture of calm making our day special. She definitely went above and beyond in providing vendor recommendations, scheduling the time line, decorations, and navigating family members on our wedding day. Not to mention making sure myself and husband had a plate and drinks while running around like crazy. As a bride, it was so nice being able to trust and turn everything over to her on our wedding day, so I could relax and enjoy all the magic of the day! Kaylin, being Mallorys side kick was not far behind her making sure I had all that was needed to make this day the best day ever. Hayden and Kim, also had big roles in our big day with helping setup/break down and making sure all of our guest needs were met and that all was having a great time. Our bartender was Tricia who makes the best blackberry margaritas (my favorite) that went perfect with our taco bar prepared by Steven. We could not be more grateful for how our day turned out, definitely the most beautiful and perfect day starting out this new chapter in our lives. I would definitely recommend Cascata Springs to any couple looking to have the best experience of planning, preparing, and having the most amazing wedding!

e were a few hiccups, but they were able to handle them and make them minor! I wish I could do it all again!

is stress free, and just the way you had visioned. I cannot recommend this place enough. Especially if you are wanting out of the busy traffic of those urban areas. It is an amazing place with even better personnel. If you’re one who has a vision and everything in your head, allow Cascata Springs to make your dreams come true! You will not be dissatisfied.

at our day was perfect! I did not have to worry about finding catering, cake, flowers, decorations, Dj, photographer etc. because they handled ALL OF IT! I sat down with my coordinator and basically showed her my dream Pinterest board and they made it happen. I was so confident in the planning process that we decided to forgo a rehearsal dinner, though I’m sure if we had, it would have turned out perfectly too! I also really liked that we were able to stay at the venue the night of the wedding in the bridal suite (which is perfect for all the girls to get ready in…I can only hope to have a bathroom like that) they have upstairs! It was convenient to not have to worry about getting home after a night of fun!

that having to individually find vendors ourselves. From the beginning we received clear communication from our coordinator Mallory. She would ask for my "vision" of the day and from there would do all of the coordination to ensure that the floral, cake, decor, etc. would be perfect. She would even set up "mock" decor and send me pictures to ensure it was what I wanted. Her response time was great if I had any questions. The vendors chosen for us were phenomenal and met every vision we had. The catering, which is the only caterer available for weddings, had a very large menu to pick from. The food was AMAZING and my only regret was not getting to have an appetizer we picked because they were gone by the time we were done with sunset photos. The space to get ready for the bridal party is perfect and had plenty of space for my 5 bridesmaids, my mom, and me. I do believe they could use clearer instructions/ markings on where to park. The venue can be difficult to find. On the day of the wedding my bridal party did get stressed as they locked the door after the ceremony started and they had to ensure all of our stuff was not locked inside. On the day of the wedding, I had clear communication from Mallory and she was ready to help me with whatever was needed. Probably one of my biggest suggestions would be to not have guests carry their own chairs from the ceremony site to the reception area. I would have gladly paid more money than to have my grandparents, etc. carry their own chairs. I do believe there was a large miscommunication between the vendor and our DJ as to when the reception was over. The DJ did a last call 30 minutes before it was needed and it took my husband giving him $100 to continue rather than the DJ checking with the vendor on when exactly they were supposed to be done. The DJ was very apologetic but it was a miscommunication that should have never happened as it was really confusing to me and the guests. While my husband and me were getting our sunset pictures done, it seemed our guests were getting bored waiting on us. I believe the overall layout of the events could have been slightly altered to ensure there wasn't much "downtime" for the guests to be waiting. It was after dinner that we did the speeches and firsts dances, and I wish we had done them prior or during dinner to ensure that they would be done before our grandparents or older guests wanted to leave. Overall, the wedding was amazing and other than small details that could easily be fixed, the wedding was perfect to us from the decor, food, and venue. I would gladly recommend Mallory and Cascata Springs to any bride and groom looking for a small town venue with a "Nashville" feel without the Nashville pricing.

. Our experience at Cascata Springs was a mixed bag, which ended in very poor customer service. Our initial tour, the owner Sarah had a family crisis and she had another employee, Alli give us a tour. We had already communicated that if we booked, we would like do a Sunday wedding. During the tour, Alli showed us the gorgeous bridal suite and said that the bride gets ready in the morning (there are even 3 hair/makeup stations) and as part of the package the couple gets to stay the night (which we were so pleasantly surprised). We decided to book the venue and were so excited. Throughout the wedding planning process, we attended three meetings at the venue. The first meeting we had with Alli she had her laptop out and asked us specific questions, making notes, including if we were planning to stay the night there, which we said of course (I remember being shocked that anyone wouldn’t want to!) The following meetings, she did not reference her notes, would often confuse details, and we also received multiple incorrect invoices. During our second meeting we were told we could only come to the venue at 12pm on the wedding day (for a 3:30 wedding), because it was a Sunday and that we would need to get ready at a salon or hotel nearby. We made it clear that was not correct and they allowed us to get ready at the venue as promised. As the wedding planning proceeded the responsibilities shifted towards the owner, who was also inconsistent with communication. She forgot to send a final invoice before final payment was due and I had to ask for it multiple times. None of the above were deal breakers, but pointed towards what happened the night of the wedding, when we were refused to stay the night as promised. At the end of the night, we asked about plans for the morning and the owner denied that was an option, and Alli denied ever telling us that we could and denied even giving us a tour. They continued to blame shift, and claimed that we fabricated a story that we could stay the night. There was no apology by the owner, but an offer was made by an older gentleman who did not introduce himself that we could stay if we left at 7am, because they had a tour. So rather than reschedule the tour or limit access to the bridal suite (which is clearly a big selling point), they continued to inconvenience their current customer. We opted to leave with a family member who had already come to get us (it was now around 11pm). The wedding itself was very beautiful. Sarah has a clear creative talent for making beautiful spaces and events. She is detail-oriented when is comes to the aesthetics and goes above and beyond in that department. The communication and professionalism from her and others was lackluster at best and created a lot of stress throughout the process. We sincerely wish her success in the future and hope this can be a learning experience going forward.