Catering by Wickey

Signed a contract and provided a $5000 deposit in August for my daughter's wedding next July. Received an email from Wickey on Nov 14 that he has closed his business. He stated he anticipated his attorney will be reaching out regarding the deposit but did not offer the attorney's name. I've attempted to call to gather that information but there has been no answer. I've found other reviews stating others are experiencing the same.

Stay away from Wickey's!!!! I had my Dad's 90th birthday party on 11/12/22. I worked with Wickey for weeks, finalized a contract, sent it with a $3000 check as directed in the contract. The check was cashed on 10/18/22. On 11/4, "Wickey" called me to inform me that he would not be catering my event (One week notice!!) and he will not be returning my $3,000. Ernest W. Helmick ("Wickey") is a thief.

We booked Catering by Wickey several months ago. Two weeks before our wedding (and on the day of my brother's funeral) we received a generic email that they were closing effective immediately. No mention of our $6000 deposit which we will need to hire a replacement caterer. They have been completely unresponsive and dodging our emails and phone calls ever since. We have not even heard from their lawyer.

I hired Catering by Wickey for my September 2022 wedding. I wanted to work with a company that made delicious, inventive food at a reasonable price. Wickey definitely covered all those bases! We had fun creating a personalized menu with Cliff, who also helped us make decisions about flatware, napkins, drink offerings, etc. that fit our vision and our budget. I felt we paid a very reasonable price, considering many competitors in the area were far more expensive for similar quality, or around the same price but much more informal than what we wanted. The food at the tasting, cocktail hour, and reception were all delicious. The staff was very timely and professional during our event. To provide some constructive criticism (and explain why I only gave 4/5 stars), I do think this company could improve their communication skills. After we booked them, a noticeable number of emails went unanswered; or, when they were answered, at times it took weeks, if not months, for them to do so. It was also difficult at times to reach Cliff by phone, particularly in the weeks leading up to the event. If other employees picked up, they seemed unable to meaningfully help us. I’m not sure if they’re just short staffed or if it’s an organizational issue, but this somewhat soured my experience with them. I know my messages were read as requests I only made in writing were fulfilled the day of the wedding, but I would have appreciated a simple acknowledgement or quick phone call. When we could get a hold of Cliff, he was extremely pleasant and apologetic, and he was excellent at his job otherwise. But this was an issue that potential clients should be aware of. (Photos by New Chapters Photography)