CBS Lifestylist

process in essential. I had such an amazing team of vendors and unfortunately Catherine our wedding coordinator (the person who is there to pull it all together) failed miserably. After having already confronted Catherine once with the issues that I was having with her, I felt it necessary to let her know that I just was not okay with her performance and attitude during and after my wedding. I decided to write her an email and let her know how I was feeling. I was absolutely blinded, by her vicious response! I was in disbelief and for someone that works in the service industry she should be horrified at her behavior and choice of words. Newsflash - I am a paying customer!!! Here are just a handful of the completely OUT OF LINE & INAPPROPRIATE quotes from Catherine: "You are very confrontational. You seem to really get off on being negative." "If we look at your behavior during this entire process I think you will see that you were extremely inattentive and even slower to get back to me. You were only active when you started to feel nervous about your lack of attention to details. This is a very common behavior of people (brides) who lag on finishing up details on their end--they blame others." " I feel so bad that you're so unhappy--both with my treatment of you and generally speaking. I feel really bad that you seemingly have the need to grind this point. I guess what you need is to feel like you matter." I want to warn futures brides and let them know that Catherine Bachelier Smith (CBS Lifestylist) is not who you want planning your special day.