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- Bridesmaid Dresses
- Shower & Party Dresses
- Wedding Dresses
Suits & Accessories
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3.7
out of 5.03 reviews
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This bridal shop was the 3rd one in which I tracked down for a collection I was interested in. Mine you, I was driving all the way to Cedar City from Las Vegas (3 hours) to find a dress that was less flashy and more conservative and lacey. I sent an email, and although I didn’t get a reply I was greeted by Pam and Marissa instantly who knew exactly who I was when walking in (scheduled an appointment on time) One nice thing that’s come from COVID was having a private appointment at their location. I filled out a form, Marissa took my measurements, and I was shown the dress (mind you I was somewhere between a 10-14 in measurements because let me tell you, my hips don’t lie). After selecting as many dresses as my mom, grandmother, and matron of honor wanted, Marissa took me behind the current to try them on. Instantly, this dress was NOT going to fit over my hips. I was never once made feel embarrassed by it, nor was I humiliated by this dress not fitting. We simply tried another way and worked it over my hips. After that, I wasn’t horribly confident in my bright orange panties showing through the dress (smart idea on my part right) so they instantly got me some spanks, got it all tucked in, and we kept going!!! Even when dresses wouldn’t fit because of their size or style never once was I humiliated. A few times, some dresses couldn’t close over my hips, but the lovely women there made it work!!! I would recommend these women 100%. They helped me find a dress that was almost perfect, and ensured their seamstress could fix what I needed added to have it be my dream dress! I’ll update once alterations are complete!!
I have been debating on whether or not to leave a review, and my decision was to wait over night until I had gained composure, and my emotions had settled.
Yesterday, May 29, 2018, I had made an appointment to look at, and try on, wedding dresses. I showed up with my mother, my daughter, one of my bridesmaids, and my fiancé (whom was dropping me off). All of whom were witnesses to how poorly i was spoken to by the woman in the shop.
As I was filling out the short form they give to brides, my daughter and bridesmaid started looking through dresses. Without skipping a beat the lady in the store quickly glanced at me and told them to look in the "bigger" sizes. Now, mind you i am average size. Between a 12 and a 14, so yes, i know my dress size will be a bit larger. Still no reason to emphasize BIGGER SIZES when speaking of a person standing right there. As i was looking through the racks of dresses the lady working kept referring to my size. She was stating that because of my size i would be limited to what i could choose in her store, or elsewhere. All she was focused on was MY SIZE!! I tried on a dress, walked out and she grabbed the back of the dress trying to squeeze my top into it. Mind you, i have a large chest and i am aware of alterations that will need to be made. However, spouting off that the zipper needs to be removed and a lace up put in place to accomodate bigger sizes. When i became visibly upset she raised her voice from across the room and said,"If it makes you feel any better we have helped women much larger than you help find their dream dress..."
No. No,it does not help me feel better. Wedding dress shopping is something that should be special, fun, and create happy memories. It should not be full of anxiety, comments about weight, full of reminders about limitations, and being constantly reminded about your "size".
Its sad because she does not know the struggles of each person who walks through the door, or if they have lost weight and are proud of that, or have gained weight for medical/emotional or any other reason. Not once was i asked a single question about my upcoming wedding. But the comments about size just kept coming. My aunt showed up as i walked out in tears and she talked to the lady in the store who admittedly said she speaks to all her brides that way, and she refused to apologize for being so rude.
This saddens me because I have received nothing but amazing customer service from other employees, and the owner, when shopping for dresses for my daughter. I won't be returning, nor will i refer anyone here. No one should feel humiliated, embarrassed, or looked down on for being a human being with curves that doesn't fit societies view of perfection.
Large selection, reasonable prices, and wonderfully helpful staff. Definitely would recommend.
Contact
491 S Main, Cedar City, UT
Celebrate The Occasions
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