Chanel J Makeup

I'm so very disappointed that I have to write this. I booked her in May & made an appt for a trial for when I would fly back to Dallas, TX where she was living. She just had a baby but I had booked my appt months in advance. She let me know last minute that she had a doc appt for her son. She assured me she'd have enough time to do my HMU before my flight. The trial was DIASTER &I felt horrible. There was no fan fair like you typically get with a HMUA trial that she did for her previous brides. She didn't have all the makeup needed & of course, did't have time to do my my vintage finger wave bob correctly. I expressed it later on to her so she set me up in Chicago with another hair trial w/ "one of her stylist" for free. The woman did NOT even know HOW to do it I & when she was done expected to be paid. I told her Chanel said it was suppose to be free. AWKARD. So cut to the Saturday before my wedding. Chanel lets me know that Southwest flights have been canceled & the was waiting to get rebooked. Sunday rolls around & she never made it. She had 3 weddings that day! She did't communicate to me that she had not been able to get another flight. Her website (that she acts like is a 3rd party entity), notified me the morning of. The MUA for my bridesmaids ended up having to do my makeup & Chanel was communicating to HER which SHE had to tell me. The hair woman NEVER showed up either. So Chanel got a woman from Indiana to come who didn't have enough time to do it right. Next day I get a $50 late charge from her "agency" because I had not paid the final balance. I told her I was NOT paying that because of the experience I had. I thought she would've compensated me. She tried to say she couldn't control the late fee & that her "administration" did it.. I flat out said I was not paying. So cut to a couple of days ago. The woman who ACTUALLY did my makeup text me. Come to find out she never got paid. She said Chanel was giving her the run around & even told her that I never paid. I showed her the receipts for the Oct. 12th. She confronted Chanel who responded with more lies. Saying that she thought she'd been paid. That she sent her check. That even SHE had not gotten paid from the "administration HR" yet. This was horrible costumer service & unethical practices. She rendered no services, collected the money & hasn't paid the artist. She could've booked another airlines other than southwest. 3 brides trusted her to do their MU that day & she wasn't transparent about what was going on. The MUA told me also that Chanel had only booked her to do services FOUR DAYS before my wedding even though I had booked in May! She also said Chanel told her the night before that she wasn't coming & the MUA asked if she had told me to which Chanel replied she was going to call me after she got off the phone with her. She didn't. I believe she kept all of those appoints because if we had found out she wasn't coming she wouldn't have been able to collect the final payments. She is unethical and I will be seeking compensation on behalf of myself & the MUA she has not paid. DO NOT BOOK WITH HER. She is VERY CAVALIER & NONCHALANT about the whole thing & doesn't care that I had a horrible experience on my special day. I paid for HER to do MY HMU. She didn't & now hasn't paid the ACTUAL MUA & probably the hair lady as well.

Working with Chanel and her team was great! They are very responsive via email, text and phone calls. They are also very knowledgeable and connected me with a great makeup artist and hairstylist for myself and bridal party.

Chanel J was absolutely amazing! Let me say first, I was honesty so confused and nerves for booking Hair & makeup because I never hired any professional artist before. Chanel J Makeup was great at fast responding, customer service & making me beautiful at my engagement and wedding. I had to re-do a makeup trial because I wanted to try airbrush and found out airbrush was not for me. I LOVE the natural application Chanel did on me. I got so many amazing comments on how my skin looked. I highly recommend her beauty team . Also, she can work on all skin tones!! Book her ladies!

Chanel is the sweetest person EVER! From booking my trial to wedding day, she made me feel really special! I even received a personalize gift box, that I didn't expect!! My makeup was flawless and received some many complements. I highly suggest couples to book Chanel and her. Her experience was truly amazing and I don't regret every penny!!

Chanel was one of the most considerate, kind and passionate makeup up artists I have encountered. She really cared about me as a bride and wish me for the best. She listened to my concerns and adjusted to my financial constraints very flexibly. Definitely recommend to give it a try and at least consult with her for your wedding hair & makeup planning!

Beautiful young women, did amazing I never felt more me she truly has talent and I highly recomend her if you miss out your loss.

Having a makeup artist that can do women of color, is truly hard! Chanel did an amazing job on my makeup. Indian weddings is all about details on the eyes and she really showed her skills on my eye makeup. Also, my makeup stayed on all during the my wedding!!! I got so many compliments on my makeup.. I was so obsessed! Highly recommend Chanel for Indian Bridal Makeup!!

My review is so long over due. My wedding was May 11, 2019. I highly recommend Chanel for your wedding day makeup. Let me tell you Chanel did an AMAZING job on my girls and I makeup. It was total of 5 ladies. She made us feel so comfortable. Her spirit is so sweet and humble. The experience was memorable. I loved that she carries luxury brands ( I never wore Tom Ford foundation ever) I loved it so much, I purchase my own the next day. Chanel bridal experience makes you feel like a princess. If I could get married again, I would choose again without any doubt! Thank you Chanel, wish you nothing but the best.

Chanel did an amazing job on my special day! She was so professional, sweet, patient and humble. Her work speaks for it self. She definitely makes you feel comfortable while doing the makeup application. Some makeup artist don’t! But Chanel is highly recommended during Bridal Season. Best wishes Chanel J