Chapel of the Flowers

coordinator helped with any questions we had. Wedding day went smoothly without any hiccups, I'm eternally grateful.

to work with someone else. She is wholly unresponsive. She missed our first and only appt with her. I called and left a voicemail. I received a call back days later and was told that she had called and left a vm for us because WE didn't answer. Never happened. We eventually went through our plans and things seemed okay. We had set up our hair and makeup, gown and tux appt, and reception. When confirming the details for our outfits, hair and makeup, and the reception, Jazlynn NEVER responded. I called, emailed, and texted her with no response. I called the chapel for help but was told that we'd have to speak with our planner. I told the rep that we couldn't get ahold of her and the rep said that she'd leave a note for her to get back to us in a few days. Never happened. She had the wrong info about the hotel we were staying at, which was important because the stylist would be coming to the hotel the morning of the wedding to do hair and makeup, and the bridal rental store would be picking us up and dropping us off. We were able to fix things 22 DAYS LATER when we called the bridal store to ask if we were able to rent extra ties in our color. They mentioned our upcoming appt and that they'd be picking us up at The Flamingo. We were not staying there and made the correction to the right hotel. They sent out a new confirmation email that Jazlynn HAD to confirm, or else we wouldn't have been picked up and may have missed our appt for our outfits. Same for the stylist. Had I not reached out, she would've gone to the wrong hotel. I don't know if Jazlynn was new or over capacity, but she shouldn't be managing clients since she resorts to actively ignoring deadlines. My stylist interaction with staff at the bridal shop was awesome. However, having paid for an upgraded dress package, there was only a handful of dresses I was allowed to look through. I did find one I loved, but having paid for a wider selection, the number of dresses shown was disappointing. They also didn't have shoes in my size. I was very lucky I brought a pair of dress shoes with me, but they were black and showed up in some photos. The ceremony was fantastic. Our coordinator, Lindsay, and Rev. Ginnie, I believe, were amazing and incredibly sweet. We were able to choose our music, and everything looked as we pictured it. Our shoot was disappointing. The photographer, Mckenzie was nice, but would only allow photos in the chapel directly after the ceremony (just my husband and me). Next, we all stood in front of the chapel for photos, then we were taken to a greenery arch, and finally, a stone wall. The whole time she was asking us about the types of photos we wanted taken and where we wanted to take them. We figured the direction would be coming from her, which is what we told her. We saw a couple of backdrops that we walked toward for photos, but she stopped us and said we weren't allowed to have our pictures taken there. Some of the photos with the arch include the chapel limos in the background and the photos in front of the stone wall show stains on the ground. At the end of the shoot, I had to stop her to ask about taking photos of the rings on our fingers. The reception was okay, except we had an entirely different menu than the one we paid for. There was no communication about the changes either. The following day during our photo viewing appt, we saw many other backdrops that were available to other couples, but not us. We weren't sure if some backdrops weren't available year-round, but I confirmed with reps on the website that they are. I was, and am, still so incredibly disappointed that we weren't allowed to take photos in front of the flower wall or waterfall. The ceremony was great, but everything surrounding it was so stressful and I wish I had the chance to do things over and pick a different location.

mmend using the chapel of flowers to anyone looking to get married or renew their vows. Such a beautiful experience with a lovely staff. Thank you all so much. Stephanie & Joel Dunn

want for our wedding, how we want it to be, pricing, imaging everything.. Yeah that NEVER happened, so lie number one from this venue. Second off, our Wedding Planner ‘Sarah’ I think, yeah we barley got to speak to her, work with her, and it took days and or a week in between to hear back from her. The second we wanted to upload more money into this place, she was back and fourth with me IN SECONDS. And to make it even more fun, they hired me a wedding planner who did not even WORK with me the day of my wedding. I never got to meet her, but she got all our money. Second off, let’s get to the driver of our wedding. Lucky us, we got updated to a Limo Driver from the Sedan DUE to him being late. He made us overTHIRTY minutes late for our wedding ceremony. Showed up late, after all my family had already left to be on time. Would’ve been great to have my kids ride with me knowing I got a limo. 3rd, I purchased this stupid wedding video, you can download onto a computer and or send the file to someone, can’t really save anywhere else. Another big waste of money, and all my guest watching didn’t even see the END of our wedding cause you guys cut it off early because we WERE late which was not our fault that was our drivers fault. So really thank you for that! Here we go with the unreal TIPPING you have us do. This is these people’s jobs, and if you literally can’t pay them enough to fork $30.00 bucks out of our pocket for literally each person who “Assisted” us the day of our wedding just close down or figure something out. No one I mean NO ONE at this ceremony deserved a tip. Driver was late, everything was rushed, family was rushed out of the venue, I should file disputes on every single dime I paid you guys. Than lastly, let’s get to the scam of images they push onto you.. Let’s go ahead and start off with the fact there is ALL these hidden fees, at least in MY CASE because no one ever told me because I never got to sit down with anyone to speak about this. Also they knew when I would be leaving, have you put it on the website and still scheduled my picture appointment after I would be out of Vegas. Try to charge you $30.00 to $40.00 to ship these photos to you I live in Colorado ship stuff all the time, I’ve never paid more than $10.00 for shipping to AZ LV and California. Let’s move onto the next scam they’re pursuing! Because I never got to sit down with an actual human being before my wedding, I had NO idea these 14 “FREE” images they give me all would have watermarks and to remove water marks from every single image would cost me about $1000.00 bucks. I’d be fine getting my images I paid for with my wedding package but with watermarks you’re kidding me right??? And to scam people out of more money when your venue sucked this bad MAKES IT EVEN WORSE. To charge someone for watermarks, and let them find out after you all have failed SO horribly at your job to make all these rules and unknown charges known. And all images I got had phones, heads, nothing looked professional every image except maybe 4-6 didn’t totally SUCK out of like 103 pictures. It’s even worse, I’ve never been more unhappy, and you guys made this wedding that was supposed to be easy cause you were to do “all the work” like your website says and I just booked and showed up, EVEN worse cause there was no communication and lack of just empathy for a situation that I never caused it was what YOUR company caused. I will be reporting you to the BBB. And hope to get ALL my money back, I’ve been scammed and this entire venue doesn’t deserve to be in business.

ve to email and call to get a response. Originally we were going to book everything through the Chapel. Once it became clear that the reception dinner wasn't going to get booked, I did this myself offline. I still had to fight to have it removed from our bill, which made NO sense why we were being charged when they didn't book the dinner. The wrong flowers were almost ordered. For some reason my planner decided to change my flower colors last minute. Only reason this was caught was because she had put the order in wrong and we were notified that we had not met some unknown minimum. I'm grateful on that mistake because I would had been livid if I had been handed the wrong bouquet! The wrong sky color was used in the Glass Garden. We had gone over our color pick several times so no excuse. Wrong cake was delivered. If you add on Elvis be warn you still have to pay an additional officiant fee on top of everything. Found that out minutes before the ceremony. I paid for the $135 expediated certified marriage certificate and response to the delay in receiving that was I needed to contact the County Recorder's office. What did I pay for then?? Overall very disappointed with my experience. I understand it's a revolving door for weddings, but we spent over $6000 including tips. NO excuse for so many mistakes. The only plus side was the photographers were wonderful and did a fantastic job. Extremely happy with the quality and what I paid for them.

e imagining. Everything went smoothly on the day of, with the exception of our hand fasting ceremony, the officiant didn’t seem familiar. Our reception was scheduled from 2-6, but the DJ was told 2:30 as was the reception venue. Due to this, our photographer was only able to stay for about an hour of our reception, forcing us to do dances and cake cutting quickly. Even with the little mishap, it was still a fantastic day.

Tropicana which was the WRONG LOCATION! 2 mins before my scheduled wedding someone from this chapel called asking in the background what’s my name to one of the other reps and asking for my eta! I informed them I had been waiting in the Tropicana wedding chapel office for about a hour! That’s when they INFORMED ME I HAD BEEN DROPPED OFF TO THE WRONG LOCATION‼️ On top of that I asked why I haven’t been able to contact my wedding planner Vicki all day?? They then informed me it was her OFF DAY‼️ Why would they assign me a wedding planner who was off on MY WEDDING DAY⁉️ WHY WOULD THEY DROP ME OFF AT THE WRONG LOCATION⁉️ Super unorganized and unprofessional!! Then they proceed to tell me they’re going to try and get me a limo over to Tropicana to pick me up and bring me to their chapel but if it wasn’t available then I would just have to UBER‼️ Finally I get to the chapel and they inform me that I would have to push my wedding back ANOTHER HOUR AND HALF of I wanted it to be recorded like I had paid for! Oh but don’t worry they’re going to comp the limo that they sent to pick me up from the wrong location that their team had dropped me off too!! Why would they ever think that I was going to pay for that?? THEN to top it off I paid for many upgrades including and additional $200 for 20 min photo session and was not informed that I would not be able to do anything with those photos even if I purchased them unless I paid an ADDITIONAL $600 FEE release the rights so that we can post our photos! THIS WHOLE EXPERIENCE WAS TERRIBLE AND I WOULDNT RECOMMEND TO ANYONE! I have requested to speak with a manager many times and my request still have not been honored!! Thanks chapel of flowers for ruining my big day!!

e in the event of fraud”… 2 more weeks go by. We complete our website and figure we might as well drive the 7 hours get our license and stop by to see the place. Our package said we got a consultation and tour but when we arrived we where told they didn’t have time to see us and to leave. 3 days go by and I leave a voicemail stating I will be disputing transaction and ended my agreement with them since they are in breach of contract. It was then I get a phone call 20 minutes later. Week of wedding I noticed half my vows are missing and again called…called…called..emailed… called… nothing happened nothing changed. DAY OF EVENT. Totally unorganized. We had zero idea as to what was going on and they don’t help at all. Limo was late for groom so bride had to wait and be late as well. Morning of we called to make sure we had both limos taking us back after ceremony and are told no only one. So we arrange separate forms of transportation for our family and friends. During wedding you can hear people loud and obnoxious in the hallway and even the recording caught the noises. They don’t use any info on the website and instead will just bombshell you with questions 4 minutes before you supposed to walk. So now everyone’s confused and it’s a shit show.. After ceremony efficient walks you to a 4ftx4ft room and says “how will you be paying me”. Not congrats, how did I do, or even short conversations. This led us to feel trapped and honestly mugged. We ended up not tipping the guy due to this. Once walking outside for photos they decide to tell us BOTH limos are our side waiting. Now I have a bus I didn’t need to pay for but got because they told me I only had one limo. Next day we arrive at our photo viewing I first saw another groom pissed in the waiting area and was like umm okay. Then I realized why he was pissed… they will blind sided you with their photo prices. The website booking makes it sound like you get the photos with the 700 dollar photographer but really your getting nothing but 1 5x7 for that price. If you want any photos your paying a minimum of 800. We complained and explained everything that happened and it felt like they didn’t care and just wanted us gone. Lesson learned AVOID THIS PLACE!!!!! Go somewhere else.

egas to plan and execute our wedding. Every detail was taken care of. Thanks again Shelby and staff!!

ing a card. Other than that, the staff was excellent. You get a dedicated wedding planner, a wedding page on their site and excellent customer service. I loved the website. It’s easy to use. I purchased the extra time for my guests that couldn’t be there to log in and view our wedding on the website. There was the day of wedding coordinator that set everyone up perfectly to walk down the aisle. The photographer was great. Nice, courteous and got our pictures done just as we asked. I am highly satisfied with the service we received. The glass gardens was our perfect venue! Thank you Little Chapel for making our day so special! Xoxo

ZING! We did have a few mishaps the day of with the coordinator forgetting to hand my wife and the flower man their flowers. Also due to an event on the strip, our wedding cake was unable to be delivered to the reception. The chapel immediately gave us a refund credit that was later used towards gratuity . Overall it was such a beautiful day and we couldn’t have done it without the assistance of the staff there!

staff was amazing!!! The chapel was beautiful and everyone involved on our big day was absolutely amazing and I would highly recommend going here! Just maybe don’t have Debbie as your planner!

ly kind and caring and made everything so easy and special.

on arrival to the dress rental venue there weren't any real "designer" options. I selected my dress (not many designer options to chose from) and had a separate off site photo shoot. This caused the dress to get dirty "beyond repair " so I had to replace the dress. No, worries, I can understand to replace a dress If indeed I did damage it. Now here is the part where I felt completely ripped off. The replacement cost $350.. I paid $500 for a used "designer" Wedding dress, when it was NOT designer and the rental cost more than the dress itself! I could have just bought it brand new and kept it for literally less than half of what I ended up paying. I suggest doing your research to the best of your ability to avoid this really unsatisfactory feeling. I do not recommend the dress rental. The flowers, Tuxedo rental and cake were other options I added to my package. All of those were excellent.

fore the wedding to talk out several details. I met with the coordinator the day of. The online viewing option was great. People that were not able to attend in person were still able to celebrate with us. The limo service was outstanding. If I had it to do over I would ask to meet with coordinator and photographer the day before as well. The photos turned out good I just wish we had discussed the details before hand. There are shots we wish we captured but didn’t. There is so much going on the day of having this planned out ahead of time would be very helpful. We didn’t get a picture with us and the wedding party in the chapel. Some how this one got missed. I would also recommend getting more than a 45 min photo shoot afterwards. With all that is going on that day 45 mins just doesn’t seem like enough time to make sure you capture everything. Over all I am very pleased with how the day went and would absolutely recommend this chapel.

! From the video to the pictures, and execution of the entire ceremony was perfection!!

ographer who took the most amazing photos. Please book them you won't regret it!

so pleasant.

ith different things. We spent months planning this and I knew from my first phone call that chapel of the flowers was where my wedding should be. Everything was very easy as we had an online account. The planner, coordinator, minister, Florist, limo drivers, photographer and all the staff made us feel like royalty. I HIGHLY recommend this place for anyone planning a wedding. You will not be disappointed at all. I wish I could give 10 stars. We can’t say thanks enough for allowing us to have the time of our lives.

free and beautiful wedding. Thank you Laura, Matt, Scott, Minister Robb and all the rest of the staff for making our day PERFECT!