Our experience with the Charleston Flower Market was two-fold: The flowers were beautiful. They were exactly what we wanted. Our meeting with Catherine was productive for this. She listened to what we wanted and was able to work with our bu...dget and make appropriate changes. There is no doubt about that, but the service left a lot to be desired. Catherine forgot about our first meeting, which was a big deal to us because we were only in town for four days (having recently moved away from Charleston), and we ended up having to meet with her the morning of our flight instead of the day prior, as planned. She was then very responsive via email to make changes, as mentioned earlier, to fit our budget.
On the day of the wedding, she dropped off the corsages and boutonnieres with no indication what belonged to which person. Additionally, she forgot all the votive candles for the tables. At 5:20p (for a 6:00p ceremony start), when I went to take a look at the reception area, I noticed this. My maid of honor and my catering manager both attempted to call Catherine, with no answer to multiple phone calls and voicemail. My catering manager was finally able to get in touch with her, and she arrived back, with the votives a bit later. The situation just lacked a certain amount of professionalism in the way it was handled.
In the end, the bouquets and centerpieces were beautiful, and the price for them was good as well, which is the main purpose of the florist. Though having had a little more faith in the service would have been nice.