We just had a destination wedding in Mass last week, Charter Oak CC was our reception venue and let me tell you - we couldn't wish for more: beautiful property and grounds, amazing... 5 star professional service, nice and helpful staff and the best of all - the wedding coordinator Kim. She is just a gift - very nice and friendly, helpful, responsible and reliable, absolutely knows her stuff (in fact she herself had had her wedding at Charter Oaks even before she started working there).
Charter Oak is not just a wedding reception venue, it is the place that understands your needs and wants, the place that makes it easy and stress free for you on your special day, they literally take care of everything.
From the moment we first checked out the place, Kim was constantly in contact with us, answering all our questions and helping us to plan the wedding. Since it was a destination wedding for us, she even took care of the wedding cake for us and did an outstanding job (we only gave her the budget and criteria, all the rest she handled herself and then just sent us the results of the different tastings).
Another amazing thing about Charter Oak CC is how this grand venue handled our intimate wedding of 30 people. At first, it was supposed to be 50 people, but because it was a destination wedding for many of our guests, we received a lot of declining responses and got down to the number of 30 ... and it was not a problem. Charter Oaks did not charge us any extra fees for not keeping the initial number. So we ended up having a luxurious place for the intimate dining and it was just fabulous.
Another great thing that made us once again realize how lucky we were to go with Charter Oak CC was when they rescued us from a huge amount of stress: 2 days before the wedding when we were dropping off our things at Charter Oaks our photographer called us and cancelled ... before we even started panicking, Kim immediately called 5 photographers and found 2 available for then to be "the day after tomorrow" and 1 of them was within our budget and turned out to be so great.
And of course, on the day of the event everything was perfect. Charter Oak's staff made sure everything was going by plan and that all the vendors were there on time and everything was delivered alright. Kim herself was there from early morning until the end to make sure everything was under control. They provided me with the beautiful bridal suite including all the snacks and water where my mom, maid of honor and I could get ready for the ceremony so the groom doesn't see me (he was getting ready at the hotel).
Kim was there for me all the time, helping me with bustling my gown after the ceremony, putting the floral blossoms into my hair after taking off the veil, etc.
Both my husband and I could go on for hours on how grateful we are to Charter Oak CC and their wonderful wedding coordinator Kim for making our special day so magnificent and absolutely no-stress.
All our guests loved it there and as for my husband and I, we lived a fairy tale that day, all thanks to Charter Oak CC.