Our wedding at this venue was absolutely breathtaking! The grounds and scenery were stunning, and the property itself was truly picture-perfect and everything about the space was e...legant, romantic, and made for an unforgettable day.
That said, the planning process did have its challenges. We experienced a few miscommunications with the lead planner/event manager regarding pricing and package inclusions, things that had been previously clarified but seemed to change once invoices were sent. It made what should have been a smooth process a bit more stressful.
About eight months after booking, we were also told that we could no longer have our rehearsal the day before the wedding due to another event being booked, forcing us to move our rehearsal to the morning of the wedding. Then, to our surprise, on the morning of our wedding, there was another bride and her wedding party there having their rehearsal. We had been told that wouldn’t be possible, so that was disappointing. It was later explained as a management error, but as a bride who paid for full-day use of the venue, it was frustrating.
Thankfully, our experience greatly improved once we were assigned Mr. Sha-Real Nix as our venue concierge. He was outstanding, communicative, professional, and so easy to work with. On the wedding day itself, the two venue coordinators assisting us were also amazing! It rained that day, but they jumped right in with umbrellas and kept everyone calm, dry, and comfortable.
Overall, while there were definitely bumps in the planning phase, the venue itself is breathtaking, and the staff on the day of the wedding were wonderful. The setting made for an unforgettable day, and we’re so grateful to Sha-Real and the two coordinators who went above and beyond for us!