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About this vendor
Chateau, serving the Forest Hills community for over 50 years, specializes in engagement rings and wedding bands, custom one-of-a-kind jewelry, fine jewelry, high quality diamonds and gems, and luxury watches. Chateau is known for its jewelers' expertise and careful attention to detail.
Details
Rings
- Engagement Rings
- Wedding Rings
Wedding Jewelry
- Rings
- Watches
Reviews
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2.3
out of 5.03 reviews
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I had the unfortunate experience of purchasing a diamond ring from Chateau Jewelers & Gary Salvit. I cannot stress enough how disappointed I am with the entire ordeal. I received a...
n overpriced diamond that was falsely advertised as an Si1 and. after examing the GIA paperwork was an Si2. I also discovered several other troubling issues with the purchase.
First and foremost, the diamond I purchased was supposedly of Si1 clarity, as Gary Salvit assured me.This misrepresentation is both unethical and deceitful, and it is unacceptable for a reputable jeweler to engage in such practices. I trusted Chateau Jewelers to provide accurate information about the quality of their products, but instead, I was deceived.
Adding insult to injury, the ring came with an appraisal that was egregiously inflated. It is disheartening to think that Chateau Jewelers would attempt to boost the value of their products through such misleading means. This casts serious doubts on the integrity of their business practices and raises concerns about their overall credibility.
When I requested to see the original receipt for the purchase, Gary Salvit was unable to produce it. This is perplexing considering the fact that I had only bought the ring a few days earlier. The lack of proper documentation raises suspicions about the legitimacy of the transaction and further reinforces the impression that Chateau Jewelers and Gary Salvit are involved in questionable activities.
I expected a certain level of professionalism, honesty, and transparency when dealing with a reputable jeweler like Chateau Jewelers. Unfortunately, my experience has left me feeling deceived and taken advantage of. It is evident that the Gary lacks integrity and has little regard for the satisfaction and trust of his customers.
I strongly advise anyone considering making a purchase from Chateau Jewelers to exercise caution and thoroughly scrutinize every aspect of the transaction. Based on my personal encounter, I cannot recommend this establishment or Gary Salvit as a trustworthy source for fine jewelry. There are numerous other jewelers who prioritize honesty, transparency, and customer satisfaction, and it would be wise to explore those alternatives instead.
Chateau Jewelers and Gary Salvit's deceptive practices, misrepresentation of product quality, inflated appraisals, and failure to produce necessary documentation are clear indicators of their unscrupulous behavior. As a consumer, I feel cheated and deeply disappointed by this experience, and I strongly urge others to steer clear of this establishment to avoid similar unpleasant encounters.
Not to mention the ring broke just a few months after purchasing it and we were lucky enough that my wife realized and it wasn't lost forever.
Lovely family-run establishment. Excellent customer service and a great experience overall. We had to do a resizing before our wedding and the workmanship was excellent. Keep in mi...
nd it is appointment only because of COVID-19, so you will have to call ahead or send them an email before going in. Parking can be tricky nearby, as it is located in the heart of busy Austin Street, but it is an easy walk from the train.
I am voicing my opinion about this vendor being a third party seller to Walmart Canada.
I purchased a pair of hoop gold earrings and tried to return. Walmart could not accept the ...
return through their system.
I tried to send a "Contact Seller" email but after listing my reason for my return the Submit Button was not operable! Do Not Buy from this seller on line!!!!!
Contact
71-35 Austin Street, Forest Hills, NY
Chateau Jewelry Corp.