If you’re looking into this venue for your wedding, run the other direction ASAP. We initially booked it after seeing all of the positive reviews for Tina, who we were excited to w...ork with. Shortly after booking, she left and it went downhill instantly. In a matter of 6 weeks their wedding staff turned over 3 times, and we were never notified of any turnover or of who to contact if needed. We discovered this each time by emailing someone a question about our day, never hearing back, and then checking their website to find that yet another new person was listed as their wedding coordinator. They continued to have extreme staff turnover in the following few months, having wedding coordinators holding positions for only a week (!!!) or weeks at a time, never notifying brides of who was responsible for their event. It’s clear there’s a much larger issue going on at this place than meets the eye with such extreme turnover. We also had multiple in person meetings to express our concerns—they never had an accurate file for our wedding, had the wrong time, hardly knew our date/names, no details had been passed on from person to person, and nothing was in place for our wedding. The General Manager came into one of our meetings for a minute and was very rude, dismissive of our concerns, and very nonchalant toward our event. It was extremely unprofessional and caused us to believe that they would not be able to pull off our wedding day. We also discovered that only 4 weddings were happening in the 9 months prior to our wedding, which is definitely not the case at almost every other wedding venue in this busy wedding year. They seem to have other priorities, and your wedding isn’t it. Thankfully, we found a new venue that is amazing and at least got our deposit back from here (from someone who no longer works here). Working with Chester Valley was nothing but stressful and was a truly awful experience. The stress and headache of dealing with CVGC is so not worth it! There are lots of venues out there who will care about your wedding day as much as you do and will work hard to make it a priority. This is currently not one of them. We gave very honest feedback in our email to them when we switched venues, and we hope that they address these issues and things improve at CVGC so they can provide better service in the future.