Chez Alice Catering Company

h how everything turned out. I would definitely use Chez Alice for future events.

ree. Amanda....is just superb! She was easy to communicate with and made herself available at al times from the beginning. Amanda's attention to detail and seeing my vision and making it a reality was truly key to the most perfect day!

rything went and I have to thank Amanda and Chez Alice! And the cake...fenomenal!!! Beautifully made and delicious!! Thanks again guys!!!

many of the same posted in previous review by Carol C; we also had Amanda as our coordinator). Communication was slow at best, sometimes WEEKS to get turnaround. The first food quote they sent was more than 2x the budget we gave them, & the second was a $3000 hot dogs and hamburgers BBQ menu. For our wedding. I found it totally insulting. They call themselves "full service" but they are NOT event planners. We literally planned every single aspect of our wedding ourselves. We had to go over everything with a magnifying glass to make sure it was right. We had to ask for a food tasting after we picked a menu. We had to ask for a copy of our contract multiple times (finally got it 2.5 weeks before the event). We were down to the wire with a weather plan (forecasted rain and lower temps over a week out and their response was the weather looked fine and it would be ok "as is" - we ended up renting tent sides - thank goodness!!). They gave us misinformation multiple times: telling us kegs were prohibited, and later telling us they are not "preferred." Told us outdoor heaters were costly and required permits, then later said they were not allowed at all. When asked about donating leftovers, they brushed off the idea, then told me we wouldn't have many, and then informed me that CACC uses client event food to feed their staff, then backtracked and said they'd pack it up for us to take. The onsite bridal suite was filthy when I arrived to start hair and makeup - dead bugs, trash, an old wine glass full of maggots. No toilet paper or soap in the bathroom. They didn't even bother to do a once-over. They were unprepared for our event, which was 65 people. Tablecloths arrived stained and wrinkled and they put them out like that; no tie downs for an outdoor event, so my mom had to make some so our stuff didn't blow away. They were understaffed; we brought all our own deco in and were assured it would get put out; it didn't. Again, my mom and cousin did all of the work. They didn't set any food aside for us, so we barely ate. Some of our "hot" food was lukewarm. Timing was terrible, and multiple times, trays were empty when I tried to get food. They underestimated dessert numbers, and didn't announce dessert, so we didn't get any - at all. We provided our own beer, wine, and signature cocktail. The cocktail was batched ahead of time and a recipe provided, so the bartender only needed to pour the batch mix and top with wine. He messed it up, and the drink was gross, until my cousin (who created the drink) corrected him multiple times. I could go on, but you get the picture. The stress level of working with them was incredible; we spent HOURS each week trying to plan and fix their mistakes. The time investment was insane. We have already discouraged several people from using them; if you do, proceed with caution. Follow Carol's advice and get yourself a real wedding planner so they can stay on top of CACC and make sure everything is smooth sailing. I see that in Kelly's (the owner) response below, she has decided to accuse us of lying, which is not the case. We are not lashing out, but rather trying to ensure others don't have the same experience. We also lodged a formal complaint with the county. The Knot does not allow reviewers to upload pictures, FYI.