Chez Hotel

Wonderful people! We had our wedding here this month. Though we originally had some issues with one of the former staff members, Michelle ensured that we were provided lovely amenities as compensation to be certain that we would still have a wonderful time. The food was incredible and they were able to accommodate dietary restrictions. The staff were extremely attentive and friendly. The space was absolutely beautiful and our cake was decorated so spectacularly. Overall, we had a wonderful experience with Michelle and the rest of the staff. Our wedding was absolutely incredibly, and we are very grateful we had it at The Chez.

We would not recommend this venue to an enemy. Contracts mean nothing to this establishment, they are not capable of handling two weddings simultaneously, and they mistreat you as soon as you pay the deposit. Also, Chez is terribly difficult to communicate with during the planning process. For anyone considering this place, PLEASE TAKE OUR ADVICE AND GO ANYWHERE ELSE. 1. A few weeks after paying the deposit and signing the contract, which permitted for select payments to be made using a credit card, the owner, Kristiana (phonetic spelling), insisted that despite what the contract specified, she changed her mind and now insisted that all payments be made in cash or check. She told us that she was being sued by another couple and did not want to "take the risk " anymore. We tried to remain calm and explain that the contract said otherwise, but we grew frustrated and she was insistent. So we left with an ultimatum from her to either cancel the contract, and get refunded, or pay in cash. Luckily, she eventually changed her mind. 2. When we came to deliver the final check to the venue, after having an invoice from them specifying what the total amount should be, we encountered the owner again who insisted one of the amounts was incorrect. After discussing how unprofessional and dishonest the change in cost was, she finally acknowledged the listed invoice price was their mistake but insisted we pay them more money. Eventually, she attempted to guilt-trip us by telling us the difference would be taken from an employee's check. 3. On the wedding day, we toured the room a few hours before the reception. We then realized while we paid for a full wall curtain, there was only a small curtain set up along the wall. This was frustrating because we had previously shown the Chez through pictures of other weddings at their venue how we wanted the wall behind the head table to look. What we saw in the room early that afternoon was not what was discussed. Also, the final invoice clearly specified that we paid for a full wall curtain. Before we headed to the ceremony, I asked our planners and day-of-coordinators to talk to the Chez. I found out the Chez was not only insistent that we had not paid for the full wall curtain and rude to our coordinators but had also been rude to the decorator. Apparently, they realized their mistake because a longer curtain was in the room when we made our entrance for the reception, unfortunately, it still was not a full wall curtain nor did it look like what we had shown them previously. 4. I asked one of the bridesmaids to hang my reception dress in the room which the Chez previously had shown me that I could change in. However, the bridesmaid told me that the employee put her finger in her face and told her that it had already been given to the other wedding party the Chez was hosting. While they market themselves as a venue capable of hosting two weddings at once, they only have one dressing room, you can hear the music from the other wedding reception through the shared wall, and they are short-staffed and unprofessional with guests – even the bride. We ended up changing in the office which has a door that locks when closed -- even if you are inside. Clearly a safety concern! 5. There was no soap in the women’s bathroom during the reception. This is appalling at any time, but especially so during the COVID-19 pandemic.

We got married on November 20, 2020, and they were amazing. We did not have any guests at our wedding, just our officiant, photographer, and our Zoom person. They did so much to accommodate for us, and they even packed up our guests dinners so we can distribute it to them later that night. We had to make a lot of changes due to COVID, but they were able to make adjustments for us and make our wedding night beautiful. The planning process was very painless with them, the main thing is that they did not answer emails promptly sometimes. Otherwise, the staff was awesome. Anna is amazing, and if you can work with her then your wedding is set. Thank you so much European Crystal!

All I can say is WOW! Everything that the staff at European Crystal did for me on my wedding day was above and beyond anything I could’ve ever asked for!!! I highly recommend to all brides who are working to secure a venue!

My husband James and I had our wedding reception at European Crystal and it was phenomenal!! Absolutely fantastic, amazing, over-the- top, and beautiful service and management! The owner Krystyna went above and beyond to make our wedding perfect for us and our guests! The food was delicious, high quality, and fresh. The room was beautifully decorated, and the entrance/lobby was just so beautiful with the white and black marble flooring and gorgeous grand staircase and gold accents! The whole banquet hall was very clean and had very modern, warm, and elegant setting and architecture! It was picture perfect! Thank you Krystyna, Anna, and Tiffany for making our day perfect! Very highly recommended for any events!!

I am so happy that we chose to have our reception at European Crystal. The price was perfect and the venue was AMAZING! We had 230 people and there was enough space for everyone to get around. The dance floor was never empty and the food and cake (which is included in the price) was top notch! We cannot wait to celebrate our anniversary here for many years to come.

We had a wonderful wedding day and felt very taken care of by Karen and the rest of the staff. Everything went very smoothly the day of the wedding with Karen coordinating things in the background that we did not even notice happening.

Hands down the most gorgeous venue! My husband and I could not have imagined working with anyone else besides Anna. Anna was amazing, she was attentive to every detail and truly did everything to make our dream wedding become a reality!!!!

We just had our wedding here and could not have been happier with how everything turned out! The staff was amazing. The wedding coordinator Karen was so helpful and made planning easy! We got numerous compliments from guests on the food and how beautiful the ballroom looked. The price was very fair as well. Perfect wedding venue!

We are reaching out to venders to get more information. James Cazares at this venue decided to insult and curse at me via email. We are not using this facility. I am sure it is pretty, but we couldn't even set up a tour, because the Manager was too busy being rude. I do not think Brides deserve to be treated this way. If you work with them, beware of which wedding associate you work with. Try to avoid this man to have a successful experience.

Just woke up from having my wedding take place at European Crystal and I am so grateful to the amazing staff who made it all possible. They helped set everything up and were so kind to everyone. The food was amazing, especially the filet minion. Karen was extremely thoughtful, professional, and supportive throughout this entire process. I could not have done this without her. Thank you!

Michelle was our coordinator and she was great on our wedding day. She worked well with our DJ and photographer and videographer. She kept checking up on my husband and I the whole night so that was nice of her. My family and friends complimented the details of the venue like the high ceilings and the spacious ballroom. We also received compliments about their food which was delicious especially their filet mignon. Michelle and the team were helpful with making sure everything went according to plan and that everyone was well served. I highly recommend them for weddings!

Everything about the European Crystal was so perfect for our Wedding day!! The pricing was incredibly competitive and the location was breathtaking. They had everything set up exactly how I wanted it to be. The staff was very friendly and attentive .The lighting and scenery was perfect and made for some gorgeous pictures.I loved that you could adjust the various lights to get the perfect lighting. If I had to do over again I’d still choose European Crystal in a heartbeat! Our wedding day was flawless and everything we imagined it would be!

Our wedding was a few months ago but I'm just now getting time to review all our vendors. European Crystal Banquets was the perfect place for me and my Husband to have our reception. Not only does the place look beautiful on the inside, but the staff and coordinators are amazing. Anna helped me go through all the little details of planning a 300 people wedding and was such a great help on my wedding day. The whole planning was stress free and on the day of the wedding they were always checking on me and my husband making sure we had everything we needed. They really made me feel special and made my day unforgettable. The workers that day were so kind to use and to our guest as well. The venue is beautiful and clean as well. Our guests still talk about the food especially the main course we had a filet & shrimp combination as well as the sushi river for our late night snack. I would definitely recommend this place for any wedding. THANK YOU!!!

My husband and I would like to extend a heartfelt Thank You to all of the staff at European Crystal Banquets! Our wedding day was everything we hoped it would be! Thank you for all of your help with fine tuning all of the little details; it was such a pleasure working with you all. The professionalism and friendly nature of the staff played a huge part for making our day run perfectly. All of our family and friends had nothing but wonderful things to say about the staff, the reception and the delicious food and drinks!!! I am still getting calls saying how great the food was. Everyone was so kind and helpful from the very beginning and we are so grateful. They made the entire planning experience fun and stress free and went above and beyond to ensure our day was perfect. Again, thank you all for the experience and memories - our wedding day was no less than a dream come true. Definitely worth all pennies we spent and would recommend this place anyone ask us wedding venue.

I’m so glad we ended up choosing this venue for our party. We shopped around at about 10 venues and this was by far the best decor and price. The food was just as good as when we did the tasting. The customer service was phenomenal. All our guests complimented the food and service.

European Crystal Banquet was the perfect place to have our wedding. After looking and going to other halls this one beyond stood out. From the first meeting we had with Anna, we knew we wanted this to be the hall. Working with Anna and her team at European has been nothing but the best thing we could have asked for, she made everything so easy and stress free. She is amazing and knows what she is doing and will work her hardest to make your vision come true. She worked with us, listed to us and did everything she could to make everything we wanted happen and even had her own great ideas to help us out. The food and cake were beyond tasty everything was so amazing, all the guests loved our food including us. From the moment I walked into the hall on my wedding day I filled with tears from happiness when I saw the amazing job Anna and her team did to our hall, from the floor sticker, the guest tables and the sweetheart table everything was just as I pictured it to be. I would beyond recommend European to anyone who is planning a wedding and to work with Anna she is beyond amazing.

We had our wedding reception at ECB in May 2018 and everything was amazing! Anna was great to work with and was very patient with us given all the questions and requests we had. She had excellent recommendations on what to choose from their menu options and extras - the crepe bar was a hit! The venue was beautiful and the food delicious. All of our guests were impressed with how everything looked and the quality of the food. And most importantly ECB saved the day by agreeing to make our wedding cake for the reception after we had a last minute cancellation. Thank you Anna, James and everyone at ECB!

My husband and I had our wedding reception in the grand ballroom on Aug 11th, 2018. The food and hall was absolutely amazing! We had the sweet table, sausage hut (even had sushi) and taco bar. Top Shelf alcohol with 2 bars and bartenders. Family and friends said it was the best wedding reception they've ever been to!

I had my wedding reception at European Crystal Banquets on September 1st 2018. Me and my husband met with Anna about a year before and we booked this banquet hall for many reasons - Space - we had around 350 guests which fit comfortably in their Grand Ballroom; I fell in love with the space because of how classy and elegant it looks with the high ceilings and grand chandeliers - Location - we had a lot of out-of-town guests which make this very convenient for our guests with tons of hotels surrounding it - Food and alcohol - we went with the Duet of Filet Mignon and Chicken Christipher; after our wedding, we have received countless compliments from the guests on how good the food was and how we were able to find this venue. Thank you Anna, Karen, and the staff at European Crystal for making our special day so memorable!

I want to start off by saying that this venue is AMAZING!!! My wedding was perfect! Everything I dreamed off and it was all because of Anna!! The food was amazing! The venue is amazing! Thank you for making our night so special!

I had my wedding ceremony and reception here. And I have to say that it was the best decision my husband and I made. I originally had wanted to have my wedding in downtown Chicago for a special Chicago themed wedding... but, while looking at the Knot App, I noticed this venue was coming up a lot. So it was the first place we saw. We were blown away and so impressed with how professional and outstanding Anna Nava was. She was so welcoming and she was so passionate about what she does. The day of the wedding I was so happy on how she did everything... if I continue on it’ll be a book. Needless to say, I loved everything about having my wedding here. It was more than perfect.

I was recently married here and have nothing but positive things to say about Anna and her staff. The Venue is beautiful, staff and service was outstanding!! Everything was truly perfect for our special day. We highly recommend this venue!!

I had my wedding here in May 2018, it is such a beautiful place and the food and service is awesome. Highly recommend.

I had my wedding reception at European Crystal Banquets on August 19th 2017. Me and my husband met with Anna about a year before our big day. We booked this banquet hall for many reasons: - Location- convenient, close to the highway with a ton of hotels surrounding it. Big parking lot. - Space - Our reception was in the grand ballroom. I fell in love with the space because of how classy it was. I was able to envision my decor and set up right away because of the neutral tones. Ceilings are very high and grand. - Food & Alcohol - The quality of food and alcohol was extremely important to me and my family. After our tasting Anna made sure that we were completely satisfied with the menu and was patiently helping me whenever I wanted to change something. She gave me a ton of great advice and suggestions. Alcohol was top shelf and that was a huge plus! - Service - Not only Anna but the whole staff at European Crystal Banquets was nothing but helpful and friendly. The day of our wedding, Anna was there the entire time making sure that everything was perfect. I saw her running around and fixing minor details that I'm sure only me and her would notice. Dinner was served hot and on time. Me and my husband, as well as our Guests, had a wonderful time. Thank you European Crystal and thank you Anna for making our big day so much more special and stress - free.

I had my wedding reception on July 29th in the Grand Ballroom with 300 people. We worked directly with Karen and she was nothing short of amazing! The whole night was perfect and Karen made sure everything went smoothly. She was the absolute best when it came to details, planning, and checking in with us throughout the nigh to update us and make sure everything was going as planned. We had Chicken Christopher with the Filet and everyone couldn't stop talking about how good the food was. The entire place is elegant, updated and the grand ballroom is beautiful. I couldn't be happier!

From the moment we walked in, we had a wonderful experience working with Karen. She went above and beyond to make sure our wedding fit our budget and worked very hard on every detail. Our wedding was in the Grand ballroom and everything came together beautifully. Our main course was chicken & steak. We got many compliments on how good the food was. The food came out hot/warm which was great considering there were 250+ guests. Karen made sure everything went smoothly all night & kept checking in on us. I can't say anything bad about this venue. I would recommend Karen & European Crystal to every bride. Thank you for giving us the wedding of our dreams!

I had my wedding and reception at European Crystal Banquets on July 2, 2016. Anna was our coordinator for the event and she was very helpful and nice. I totally recommend her! But the owner/manager is very rude. She planned a wedding the same night as our wedding last minute and called to let us know that we might want to make our time earlier. Also, at our rehearsal she kept rushing us. And on the date of the wedding, she told all our guest that they could just leave the ceremony space for cocktail hour when there was supposed to be an order in dismissal. My experience was amazing but for our wedding planners, she was a major headache. This place is beautiful, has great food, great price, and nice wedding coordinators like Anna Nava, but the owner only cares about money and is really rude. So just be very vocal about your coordinator being at everything you have there because you don't want the owner to show up!!! She is a jerk!

My wedding was January 13th and I am so happy I had my wedding ceremony and reception here! It was beautiful and fit with my navy blue and silver theme. I had around 90 people attend and it was absolutely perfect. All of my guests enjoyed the food and atmosphere. I would definitely recommend this place!

We had our wedding reception at European Crystal in the fall. Overall, we were very happy with our experience. The ballroom is absolutely gorgeous with the painted sky on the ceiling and chandeliers. The food was definitely better than most wedding food and we loved that the per person price included an open bar, cake, basic linens and more - made our lives easier! At times getting a response to an e-mail would take several days but overall the reception went off without a hitch and we're thankful for all ECB did to make our night memorable.

What an amazing venue!!! We had our wedding ceremony and reception here on 10/22/2016. The venue was beautiful and came together just like we imagined. The staff was professional and the food was great. Anna- was wonderful from beginning to end in helping our ideas come together. This venue made our wedding day a real dream come true. Thank you!!!

Best venue ever.Great food,wonderful people.Definitely worth checking out.

I just want to say thank you to Anna and the whole staff at European Crystal . You are truly amazing in what you do. Thank you for giving me the wedding I dreamed off.

We just came back from our honeymoon and wanted to share how happy we are with everything European Crystal did for our wedding, they really went beyond what was promised and delivered an amazing night for us and our guests . It was stress free great experience. We wish we could do it all over again. Strongly recommend to everyone looking for a nice venue.

I had my wedding reception here in August. I am so happy that I picked European Crystal, from the beginning till end everything was perfect. Anna was always quick to respond to my emails and all my questions and request. The day of the staff was excellent, professional servers, white gloves service the whole nine yards the food ,décor all of it. Thank you all for a perfect day.

I couldn't be more happy the way my wedding turned out. It was simply amazing. Thank you European Crystal for making it happen. Everything was just perfect.

Excellent service. Polite and friendly workers. They made my special day special.

My experience was awesome, Karen was very helpful to my every need. I would highly recommend this venue.

Spectacular Venue! We had our reception on 9/10/16. Michelle and her team went above and beyond to create a magical wedding reception. We live in Hawaii and we have family in Chicago therefore we decided to have our wedding reception in European Crystal. Planning a wedding is quite challenging especially when you cannot physically be there to discuss all the details. Michelle and Anna made it quite easy by contacting us and helping us make decisions. We trusted their professional opinion and the reception turned out just as we imagined. The staff was very friendly, helpful and professional. The food was delicious and was served quickly even though we had some last minute special requests. The sweet table was incredible with a variety of pastries, fruit and chocolate. We highly recommend this venue!! We thank all of you at EC for your hard work and making this a very memorable and stress-free evening.

We are beyond pleased with how our wedding turned out. Anna was amazing! She went back and forth with us on so many questions we had, changes, whatever we needed. Everyone kept talking about how beautiful our wedding looked and I was in awe in how the grand ballroom looked that night of our wedding. Our cake turned out beautifully! And the backdrop looked amazing. With the sky ceiling and the uplightning it was a night we'll never forget!

My husband and I can not say enough good things about this venue and the staff!! Our wedding was absolutely beautiful. The staff was so kind, very attentive and always on point. My venue coordinator, Karen, was truly the best!! We planned for this wedding for 2 years, made many different changes, even up to days before the wedding, and it wasn't a problem!! She was so helpful and dedicated to making our night perfect! Best night ever!!! 😊❤️ yThankmSOsmuchtthentire staff

We booked a wedding with this reception hall last year. At time of booking were told we could have room "A"; when our count dropped they moved us into room "B" without notice. (Read other reviews on Knot, Facebook or Google and you see that this has happened to brides/grooms before.) Very unprofessional...but at this point they have you though...you can argue with them...but for them it is all about who has more butts in seats versus honoring their commitment. I wish I had read all the reviews before we booked.

After visiting SIXTEEN different venues we settled on European Crystal and I couldn't be happier with the outcome. Karen was simply amazing to work with and really had a lot of incite on having a wedding and offered advice on things we never would have thought about. For what you get, the price is unbeatable! Karen helped us establish our menu, gave suggestions on pairings of sides with entrees (the roasted potatoes she suggested were definitely a hit with our guests!), and gave some great ideas on decor. European Crystal we very flexible with our one site wedding rehearsal and allowed us more than enough time during the week leading up to the event to get into the space and do a ton of set up. They even let us leave our flower arrangement in their cooler so that looked impeccable on the day of the event. Karen was also very flexible with allowing us to get a cake from an outside vendor and comping us for the uplights we wanted instead. The day of, the meal was excellent several of our guest raved about the food. The appetizers were also excellent. We received a lot of feedback from guests wanted the beef skewers as a meal! Our photographer couldn't believe the food was not catered which is impressive for someone who attends TONS of weddings. The dinner service went off without a hitch! During the reception was had some uninvited guests occasionally enter our space and Karen was quick to usher them out which was a really nice touch. She was also accessible throughout the night for any questions that we had. European Crystal definitely earned the gratuity we paid and then some! I would highly recommend Karen and European Crystal to anyone that is looking for an elegant venue with staff that really care about making your wedding day special.

Truly great experience..! I had my wedding reception here a couple weeks ago and everything went perfect. They are very detailed and particular in regards to not only food and service but to the whole magical atmosphere that you should have at your wedding. The food was delicious, especially their Filet Mignion was to die for.. Go and see how elegant their rooms are. We had our reception in the Grand Ballroom, beautiful..Over all I strongly recommend that venue.

Very disappointing banquet center. The seats on all the "upgraded chairs" were dirty with spots from food being dropped on them...disgusting. Dance floor was put together badly with gaps everywhere so ladies high heels could slide into the gaps causing someone to trip or fall. Food was terrible...cold and tasteless. Not enough staff to guest ratio. Staff was rude. Also, if you do decide to book here...make 100% sure which room they book you in...they changed my sisters wedding into the small room without notice. Ultimately, it is your choice to book here, but as a professional meeting planner for years...I would not.

Good venue. Anna was an awesome planner. If you're planning an event I recommend you talk to her.

Honestly, the only reason I am giving this a single star is because I have to. The food was decent. However, I have never had such poor service in my life. First of all, the wedding ceremony was only scheduled to last about 10 minutes. As soon as the bride and groom walked out the door the staff immediately came in and started breaking down the tables and rushing everyone out. My 90 year old grandfather with parkinsons uses a walker and they were tripping him by pulling tables out in front of him. Secondly, they do not follow their contracts so be careful here future brides. The wedding was scheduled for 7pm to midnight. However, the venue decided that it wanted to start early at 6 pm. At the time everyone was so rushed and no one thought anything of it. However, in the most unprofessional manner I have ever witnessed, at 11pm the lights in the room suddenly came on and the bar was shuttered. This led to mass confusion amongst the guests and the bride and groom. Now, in my youth I have worked in the service industry, this is NOT the way to handle situations. The bride and groom ended up losing money on both the dj and photobooth, good job european crystal! I will not be using you for my wedding and neither will anyone I know.

We had our wedding the first weekend in December 2015 at European Crystal Banquets. Everything turned out lovely. All the guests loved the food, most said we had too much food! We are both extremely happy we had our wedding here.

I recently had my wedding reception at European Crystal Banquets. We worked with Karen and she was on top of everything. The day was more than perfect. The room was beautiful and the food was outstanding. Thanks for the perfect day we will never forget. Karen!

Love this place!! We had our wedding here 3 years ago and I still remember every single part of it! European Crystal has the best team to work with. They do not let any small detail go. Michelle was my coordinator and she was such a doll to work with. Not one bad thing to say about this place! Beautiful venue, great food and great service!

I recently attended A wedding reception at European Crystal. The food was Amazing and the staff very adequate.The bartender was very professional and fast.The entire night was a great memory for all.

I had my wedding here in August and we had such a great experience with this venue and staff. We felt like family at the end of the day. All the planning, time and money we spent was absolutely worth it. We had such a great time on our day and we received so many compliments from the food a décor. I highly recommend this place to anyone who is looking to have their special day here!

I had my wedding at European Crystal Banquets in September and it was absolutely amazing! My coordinator was with me from start to finish just as she promised. Everything down to the last detail was handled perfectly. The food was great and the staff very professional.

We had a great time working with Anna she was amazing!! From the first meeting to the conclusion of our wedding everything was absolutely perfect. The food was fantastic,portion sizes were large, the food was cooked perfectly (appetizers, soup, and salad,steak, chicken, Veggie pasta, wedding cake). Bar service went smoothly and the service was impeccable. Our guests raved about everything from food to the venue to the service. We also had our ceremony here and our reception and everything was set up on time and came out perfect. The venue in general is beautiful as is. There was easy parking and the venue is close to many hotels which made it convenient for the bridal party and out of town guests. Bathrooms and Bridal Room were very clean and nicely decorated. I would highly recommend European Crystal to any Bride & Groom!

I would strongly recommend this place to any brides looking for a beautiful wedding venue.Our wedding was amazing, everyone at European Crystal was so nice and accommodating to us.Love everything about them.

We had our wedding reception here and worked with Anna the whole entire time. Anna was beyond amazing and worked with us to make our dreams come true! The venue is absolutely beautiful and food is amazing. I can't say enough great things about the venue, staff, and Anna! Thank you European Crystal for a memory that will last a lifetime!

We had a great wedding reception at European Crystal Banquets! We worked with EC for quite a while before our actual wedding day. Anna, our coordinator, was hugely helpful and always responded to our emails and phone calls. The venue was also incredibly flexible, adhering to my seating chart accurately and taking care of all the day-of arrangements with materials that we dropped off. They also accommodated food restrictions beautifully for our guests. The venue itself is beautiful, and what we really liked is that there's technically only two ballrooms, which we thought was nice because we wouldn't have to contend with multiple other weddings. I checked with multiple guests and they all raved about their food and the service. The price was also very good, and the lowest of all the venues we looked at (and we looked at probably 30-40 venues in the western suburbs alone). Anna made our experience perfect!!

Best Wedding Venue Ever!!! I can only say great things about European Crystal (EC). My vision for my wedding was to create an event that no one will ever forget. And I am happy to say European Crystal helped me out tremendously in achieving my goal. The professionalism of all the staff, the willingness to help give me my fairy tale wedding, the delicious food created by an outstanding chef and a stunning venue is all any bride could ever ask for from a venue. From the minute you step inside European Crystal's doors, your breath gets taken away, by the beauty of this venue. Next you meet the staff, who are always happy, wonderful and willing to help you. This venue knows how to take care of their customers and guests and they appreciate your business. They're very accommodating and just wonderful people. I cannot thank them enough. It has now been a month since I got married and my guests still keep telling me I had the wedding of the century. They keep raving about the food and this wonderful venue. I'm very sad my day is over, because I'm really going to miss all of the staff at EC. A little bit about my wedding: I chose the main ballroom, because it has this breathtaking sky painted on the ceiling, along with the most beautiful chandeliers. I had 350 guests that fit very comfortable in this space, plus a 14 piece band and large dance floor. I had 2 bars with 2 bartenders at each. I wanted to have a signature drink to serve all the guests. The staff and bartenders where happy to do it for me. I made sure to make the drink recipe easy for them, since they were so accommodating. As for the food: It was delicious! I have a crazy loud Polish family and food is extremely important to them. If something is bad, they are not afraid to voice their opinion right there in front of everyone. However,I didn't have to worry, because everyone loved the food! My guests spoke very highly of their meal. We allowed our guests to chose what kind of dinner they wanted. Their choices were either Filet, Orange Roughy or Chicken Christopher. All were amazing. We chose the Au Gratin Potatoes and a Vegetable Melody to go along with what each guest chose as their main entree. Dinner came with a raspberry sorbet as a pallet cleanser, chicken soup and salad. For dessert each guest received an ice cream sundae (we wanted our wedding cake for the guests to take home). Everyone received a lot of food. But wait, we weren't done. We purchased, for a few extra dollars, per person, an enormous sweet table. Money well spent. The guests just flocked to the table after dinner. They couldn't get enough of the delicious treats. Chef gets an A+. As for the service, the wait staff were very attentive to each one of my guests as well as the head table. They catered to my ever need and made sure my drink and my husband's drink were always full throughout the night. Thank you for treating my guests right. All in all, my wedding was amazing. I will never forget it and I know my guests won't either. Thank you, Thank you, Thank you, from the bottom of my heart European Crystal!

BEAUTIFUL PLACE TO GET MARRIED !!!!! I got wedding party there for around 100 people . It was one of my beautiful day in my life !! MY DREAMED WEDDING !!! Everything was organized PERFECT !!! I got half of the biggest banquet room and was enough space for siting and dancing . Very good service , delicious food and pretty good alcohol .

Where do I begin? Well first of all I live in CA but wanted my wedding in Chicago or near Chicago suburbs. I contacted several places in June for a September wedding so you can imagine how many venues told me they had no availability since it was a short notice and on a popular weekend. Well I'm glad this happened because after all the disappointments, I got an opportunity to book our wedding at ECB. Anna was extremely helpful in making my wedding beautiful in every aspect imaginable. I must admit I was a little nervous since I've never seen the venue first hand and all the planning was done via email and over the phone. But somehow Anna and her team were able to make all my requests and visualizations into a reality!!! My wedding was amazing and it could have not been more perfect. Our guests complimented how nice the ballroom looked. Also we had our ceremony there in a different room and it was absolutely beautiful as well. If you can think it Anna can make it happen. Thanks so much ECB.

We had a great wedding reception at European Crystal Banquets! We worked with EC for quite a while before our actual wedding day. Anna, our coordinator, was hugely helpful and always responded to our emails and phone calls. The venue was also incredibly flexible, adhering to my seating chart accurately and taking care of all the day-of arrangements with materials that we dropped off. They also accommodated food restrictions beautifully for our guests. The venue itself is beautiful, and what we really liked is that there's technically only two ballrooms, which we thought was nice because we wouldn't have to contend with multiple other weddings. I checked with multiple guests and they all raved about their food and the service. The price was also very good, and the lowest of all the venues we looked at (and we looked at probably 30-40 venues in the western suburbs alone). Anna made our experience perfect!!

Just had my wedding at European Crystal Banquets on 5/24/15. The only words to describe this place for my event is AMAZING! The staff was very accommodating and polite. The grand ballroom looked amazing with the up lighting, food was great, and open bar was well organized. Anna the consultant at the venue has helped me the whole way. She was very easy to contact and talk to. She always answered my questions in timely manner. I wish I could relive my wedding all over again because my husband and I are very pleased with how organized it turned out. Thank you Anna and European Crystal Banquets!

We visited many venues in the northwest suburbs of Chicago. We instantly fell in love with the decor, prices and Anna (Venue Representative) when we went to the venue for the first time. We got married in May of 2015. We had about 250 guests. Overall, we have no regrets and are happy with our choice. Some tips for the future brides who are considering this venue- Decoration, Ambiance and Lighting 5/5 Location 5/5 Close to many hotels, airport and tourist spots for out of state guests Service 4/5 Anna was amazing to work with. She is very pleasant and helpful. Sometimes minor details are over looked by the venue. They may find it minor...some brides may not... like using wrong color chair. (Co-incidentally, I went to see the venue an evening before, saw the wrong color and notified them of the color issue. It was fixed) Prices 3.5/5 (Lots of hidden costs. Plus you may be required to rent certain thing from the venue. You can find linen and lightening cheaper outside. Basically, at the end of the day you are not getting special deal per se). Food- We catered from outside. Cake was delicious- however options for contemporary cake flavors are limited. Some hiccups- From day one we requested a type of Whiskey. We sent out a reminder too couple weeks before the wedding. Guest complained that drinks were watered down and the particular whiskey was not available. Plus, our cake decoration was not like we requested and expensive personalized cake topper was missing on the cake. They found it at the end of the event. Limited type of cake flavor are available and very few flavors included in the contract. Last Advice- get the whole package and "freebies" discussed during the meetings in writing in your contract. Would I recommend this place to my family and friends- Yes!

ECB is a beautiful venue all on its own, but when you add decor that this venue can provide & flowers of your choice, you are bound to have a stunning event! My wedding ceremony & reception was held here on August, 14, 2015. I am still on cloud nine because of how everything turned out. The food, cake & drinks were phenomenal! I can not thank Anna enough, she was very patient & willing to help in every way possible! I highly recommend this venue for a wedding or any event!

My fiancé and I loved it when we first visited European Crystal! For a Saturday the prices were very affordable! But it was too good to be true. This business runs on money. They said they "double booked" but in reality it was because someone came with more guests than us which meant more money for them. The food is amazing but the service is awful. They are rude and did not accommodate my brother's peanut allergy. They placed cake that was cross contaminated with peanuts on his plate. 7 guest didn't show up they said they would wrap the food and they didn't. I emailed the lady after and she said sorry about your brother and ignored what I said about the food. After your wedding they don't care about what you have to say. If I could do it over, I would not pick this place.

I had my reception here and it was beautiful! By choosing the date to be an early spring date they offered us an amazing deal. Everything looked beautiful, the service was impeccable! The food was delicious. Our sweet table was out of this world! Thank you so much to all of the staff at European Crystal for making my day one to remember! I would strongly recommend this to anyone looking for a elegant space with great food and service!

We had our wedding reception here just last weekend. I was very pleased with this venue. We fell in love with it because my husband and I didn't want a HUGE ballroom, we are more of an intimate crowd; so their parlor rooms were great! We used Palo ABC (so the entire space) and it was perfect. It is lower ceilinged, has fire places at both ends, has a pinkish wall, but during the event, I barely even realized it. When my friend told me about this venue, she said that her guests still talked to her abut the food. I see why! We did a combo plate, and it was more than filling and delicious! We had a steak and chicken combo. Steak at weddings is difficult just because of how people like it cooked, but most of guests liked it, and some just said they exchanged steaks with others at their tables to get one that was more/less done. They have an on site pastry chef! SO EASY!!!! We didn't have to shop around for cakes! It was daunting at first, because they allow anything as long as it can be made with buttercream. We sent a picture, brought in the ribbon we wanted, and it was delicious and beautiful! The service on the night of was great! The head table was taken care of nicely and guests told us they felt like the night was paced well. They didn't take plates before you were done, but they also didn't leave empty plates around too long either. We primarily worked with Anna. She was great overall. When we would call or go in, we also met Michelle and Diana. All three were great. As a venue, they were incredible accommodating. Just make sure, somehow, that info you give them gets recorded somewhere. Other than that, you should be in good hands. Huge plus for this venue: They only charge you for the people that you report are attending. So.... we had some people let us know they couldn't come within the week lading up to our wedding. Instead of just being out that cash, European Crystal allows you to use that money towards something else they offer; so extend your time, sweet table, uplighting, ETC. The people that were no shows the day of, EC packed those dishes up for us to take at the end of the night.

I couldn't recommend European Crystal highly enough. My now-husband and I searched around the Arlington Heights area and previewed at least five different reception venues with no luck, and were almost losing hope until we found European Crystal. The interior is gorgeous, with navy carpeting, huge chandeliers, and a ballroom with sections painted like the sky. We met with Karen, who promised us that she would personally be there every moment of our reception to make sure everything was to our satisfaction (and she was!). The ballroom is so large that we only used half of it while another wedding was next door, and we couldn't hear them over there at all. The food was insanely good; I heard so many compliments from my guests (especially about the steak). Karen was easy to contact and made sure that we got the full value of what we paid, too. (We had significantly fewer guests attend than what we had guaranteed, so she let us reallocate that money toward an amazing dessert and candy bar + another hour of open bar.) If you choose this venue, you will not regret it!

Just wanted to say how pleased me & my husband were with having our reception at European Crystal Banquets, the venue is absolutely gorgeous and the people working there are on a highest level of professionalism. We were very picky about our reception venue and after a long search we are so glad that we chose them, everything that we discussed and planed for was delivered, the food was exceptional and the room looked amazing. One thing that we would do differently now that the wedding is over is to have a cocktail hour inside the room instead of in their beautiful lobby it seems that it would have been more comfortable for our guests. But we really wanted to have a separate space for that and then do the grand entrance. But at the end everything was perfect. Thank you Anna and the whole staff of European Crystal for making our wedding such a memorable one.

My wedding really was the wedding of my dreams at European Crystal. We had a romantic valentine's wedding with all of our family and friends. Everyone was simply amazed at the food, at the service, at the décor, everything. I can't get over how amazing it was to work with Michelle. She was so understanding of my vision and making it happen. My friends who are getting married keep asking me about my wedding and what I did to make it perfect. My only answer is European Crystal. My wedding and wedding planning was truly a great experience. I cannot express enough gratitude towards them.