About this vendor
Creating one-of-a -kind Jewelry for your once-in-a life time moments.
At Chinchar/Maloney, all of our items are one of a kind pieces, untreated, ethically sourced, conflict free. These one of a kind stones can never be replicated. Meaning each piece you purchase is and will be unlike any other.
All of our diamonds are natural, coming out of the earth with an array of wonderful colors and character. We embrace the beauty of imperfection, carrying both ready-to-wear rings and offering custom designs.
We believe in affordable luxury, excellent customer service and standing by our work to give you our very best.
Each artisan handcrafted piece is a reflection of individuality, and thoughtful craftsmanship. We are creating heirloom quality jewelry that will remain as timelessness as nature and your love.
Details
Rings
- Engagement Rings
- Ring Services
- Custom Designs
- Financing Available
- Wedding Rings
Wedding Jewelry
- Bracelets
- Earrings
- Necklaces
- Rings
Awards and Affiliations
2020 'Best of Weddings'
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
4.6
out of 5.029 reviews
Caroline C
We purchased a ring at the beginning of 2020 from this company. The crack appeared just a few weeks ago after this company soldered the ring together for us.
I am extremely dissat...
isfied with how they handled our situation.
Attached is a photo of the crack on the ring we purchased just over a year ago. The crack starts on the bottom right after they allowed us to send it back and we paid them to solder it, which in no way could have got damaged by us unless you'd see scratches on the actual outer ring itself.
The fact that this company blamed my wife for this is ludicrous.
How can they say there were no inclusions and that this was our fault when you can't see any damage to the ring itself outside of the stone and where they placed the stone. It was on the bottom right which in no way could we have purposely damaged it.
I will never purchase anything from this company and hope anyone else who does pays close attention that their warranty they have listed is based only on their decision if they feel they want to replace it without a nominal fee.
EDIT: This is part of the response from this jeweler
"I have never mislead you or been dishonest. Your willful ignorance and dishonesty are reprehensible.
I'm delighted to not deal with you again. " Not someone i'd recommend dealing with in any business.
I have photos as well regarding their disrespectful tone. Their last message to us was "Haha! Well, I suggest you take some jewelry classes so you actually know something about it. All fine jewelry is delicate and we do our best to educate people but I can't force you to read the information My business will be just fine with your review and without you as a customer ✌️"
The team at Chinchar/Maloney exceeded my and my husband's expectations. I told my husband - before getting engaged - that I wanted a unique, ethically sourced ring. He found the pe...
rfect ring through Chinchar/Maloney. We ordered our wedding bands from them as well and are so happy with the decision. We could not have picked a better set of rings to symbolize our love.
I contacted CM on a Monday inquiring about a ring and the that very Thursday I had the ring in my hand. A day earlier than expected even! Gary was very quick to respond and gave me...
the information I needed to make my decision. He made sure and had the ring shipped immediately after it was resized as I needed it for that Friday night. I knew my girlfriend was going to love it. This ring is literally the key to keeping us together and keeping U.S. immigration from sending her back to England. I couldn’t be more pleased. It’s a perfect ring to a perfect beginning. Also, the fact that they use fair trade and recycled golds as well as conflict free diamonds is a huge reason I chose CM. Not many jewelry companies out there that can say that. Not to mention their pieces are unique and beautiful. Awesome company! Would highly recommend!
I proposed to my fiancé 18 months ago here in Scotland. The people at C&M were very helpful and made the experience in helping me design a 'one of a kind' custom ring an exciting e...
xperience. The order was easy and pretty quick!
The ring is beautiful and perfect! My fiancé was over the moon.
However, this may be a small thing, but a very BIG thing to us... My fiancé and I were very upset and confused as to why in the post C&M shared on instagram/ social media... they posted a close up gallery view of my 'one of a kind ring' (the same close up picture they sent me personally via email before the ring was sent)... which they NEVER did/do for other couples when posting about their engagement. They only ever just post pictures of the bride to be wearing the ring on her finger, leaving a bit of mystery about what finer detail the ring has. So why was our close up picture posted and no one else's has been?
We were very upset because then a couple months later another couple who were newly engaged, had "designed"... the EXACT same ring. Please bare in mind this isn't a basic engagement ring.. I spent hours going through C&M's instagram page scrolling through all the rings my fiancé had liked without her knowing to get inspiration from rings she had liked. Then came up with a design incorporating bits and pieces from about 6 different rings!
This really took away from the whole 'one of a kind' theme. Someone had just copied my ring design and requested C&M to a duplicate. C&M then also posted 'one of a kind" for them as well. Which it really annoyed us... it isn't a 'one of a kind' because they copied our design from our post and now anther couple have the exact same ring. This would have all been avoided if close up pictures were not posted. So that upset us a lot and defeated us a bit to be perfectly honest!
Worked with them for almost a year while I was saving up for a ring. They were able to give me many options on diamonds and settings. Very prompt with pictures and responses even d...
uring the busy holiday season. They now have a life long customer. Would highly recommend.
I worked with CM on a custom engagement ring and they were excellent! I live in Minneapolis and was able to work with them through the whole process remotely. I didn't have a perfe...
ctly clear vision of what I wanted, just a vague idea and JessieLee really helped provide some ideas until we reached a design I was really excited about.
The Chinchar Maloney team was amazing to work with throughout the process. They had my dream ring, customized it to make it fit perfectly and look exactly how I envisioned. They he...
lped with a resize that was easy and stress free, were very communicative and prompt with responses and all details. Couldn't be happier and would recommend them to anyone one looking for beautiful non-traditional rings!
I love the unique and beautiful rings--I ordered a beautiful band to go with my antique engagement ring, and it looks great together. They have great service as well!
Working with Chinchar/Maloney was a fantastic experience. They were punctual in their responses, and updated me multiple times with pictures and videos on the progress of my custom...
ring over the course of 4 weeks (an amazing time frame for my needs!). They offered me advice on design elements on which I wasn't well versed, and ensured that the meaning and story of my journey with my partner was evident in the final product. I would HIGHLY recommend creating a custom piece with Chinchar Maloney if you want a simple yet meaningful ring shopping (or creating!) experience. I see my future wife and I coming back to Chinchar Maloney soon for wedding bands, and commemorative pieces as we have milestones in our relationship. I couldn't be happier with my experience!
Amazing ring. They gave me a great deal and let me make payments. I am so excited to propose. She will LOVE it!
Chinchar/Maloney makes unique, beautiful jewelry that is ethically sourced. I was looking to purchase an engagement ring with a rustic diamond and I was able to find exactly what ...
I was looking for. They have so many beautiful designs it was almost hard to choose. To top it off, their customer service is EXCELLENT. I had a great experience with this business and highly recommend them.
Best Company Ever! They custom designed and crafted my ring.. communicating every step of the way. It turned out even more amazing than I could have imagined; beautiful and high q...
uality. They shipped to me -on the other side of the country- extremely quickly; and answered every question the second I asked it. Such an amazing experience!!
My experience of getting a custom engagement ring from Chinchar/Maloney could not have been better! Despite coordinating from different cities, they turned what should have been a ...
stressful process into an exciting and fun one, going above and beyond to ensure you get exactly what you are looking for. They were incredibly helpful and informative, providing me with detailed updates every step of the way. Needless to say, my fiancé and I could not be happier with the stunning final product. I would easily recommend them to anyone interested in a custom ring design!
Absolutely the best experience! I created my engagement ring from MN as I couldn't visit the actual site. Hands down the best customer service. Prompt responses, videos, photos...
, layouts, sketches: EVERYTHING! They catered to my needs from the start. I am so glad I went with Chinchar Maloney. I followed them on social media for a while before going ahead and creating my engagement ring. My fiancé new how much I loved their jewelry and would joke with me saying "we're going to have to fly to Portland aren't we?" My fiancé was really hesitant to create a huge commitment online, but I assure him that I trusted all the experiences I saw on their social media from other couples that did custom creations also. The process is just as intimate and catered to your needs as in person would be. :)
Great experience! They did an awesome job getting what I envisioned on paper! It was even more impressive that the whole process was completed over the phone/email. The ring itself...
was gorgeous and I would highly recommend them to anyone in the ring buying process. Their style is unique and that's why I chose them to make my fiancee's engagement ring!
Chinchar/Maloney does amazing work that is unique to every individual. Their customer service is superb, they involve you in the process by sending videos and pictures of how they ...
make the ring! They are much different than any other jeweler that I have been to, no sales pitch..its all about what you want to create and them brining it to fruition! I had a custom ring made for my finance and she is obsessed over how unique and beautiful it is! Their constant communication is another wonderful plus, response time is great! If you are looking for something beautiful and unique, I highly recommend Chinchar/Maloney! BEAUTIFUL work, unique craftsmanship and stellar customer service!
Since day one, Chinchar Maloney has been remarkable... with everything! Around 4.5 years ago, my partner and I made reservations to visit and meet with them in their store. We had ...
the pleasure of working with them and trying on rings and styles to get an idea of what we liked. They were beyond attentive and accommodating. Here we are 4.5ish years later with two of the most stunning rings we could have asked for. Even better than we imagined.
The process was truly a one of a kind experience and I am so happy they made it possible. From initially picking out the stone, to customizing the band, and settings... they were amazing. Along the way, they shared the process of how the ring was being made, techniques, and stages they were at with it. This really made me feel even more a part of the one of a kind process. They made both my partners and my engagement rings, and we will absolutely be using them again for our wedding rings. Top of the line one of a kind jewelry, outstanding customer service, and even better people! :)
Chinchar/Maloney is a glorious jewelry designer to work with. I had them create a special project for my beautiful wife to celebrate 20 years of marriage and they didn't miss a bea...
t. They include you in the whole process and keep you updated and show genuine concern and empathy towards your needs. I will be taking all my future business to Chinchar/Maloney. Not just a company but an experience.
First of all, their designs are unique and so gorgoues. I've been dreaming about their rings for years and they didn't disappoint! They make you feel part of the journey and specia...
l. Super friendly and funny! My ring was my mother-in-law 's that we updated so it was already special and CM treated it perfectly and made the ring, not only unique, but even more special. I cannot recommend CM enough, an absolute dream to work with!
I bought an engagement ring for my wife 5 years ago. She loved it and we came back for wedding rings a year later. I recently got in touch looking for a Christmas present for my w...
ife and I went with a diamond necklace. It arrived today and it is beautiful and unique, just like my wife. The quality and craftsmanship is amazing, as always. Thanks, Jessielee for answering all my questions and for helping make a decision LOL. I'll be back! Happy Holidays!
My diamond fell out!!! :( You don’t get what you pay for! Truly disappointing quality and rude customer service from owner Marion Maloney! After only having my engagement ring just...
over a year and a half my diamond fell out! I looked down at my hand one day and noticed it was missing but the claws were all closed still. My husband and I reached out by email and were quoted for the diamond. We tried to see if insurance would cover any of it as it was a cost we weren’t thrilled about paying however unfortunately it was not covered and later chincharmaloney went back on the price and then charged double what they initially quoted us to replace the diamond when it was their poor work that had it fall out so easily. Marion was extremely rude over the phone and then again by email refusing to even help us. We had to pay US dollars as we are in Canada along with shipping and duty costs so until we had a concrete answer of how they were willing to help reconcile this we did not want to send the ring back to them to ‘examine’ as asked. This should have been done at cost to them! Now we are left with a wedding band also purchased from them and an engagement ring with a missing diamond looking to find the diamond replacement elsewear. We would NOT recommend this company as they are not reliable, rude and poor quality of work. Money well wasted and we should have gone with a reputable jewelry store. Thanks for making our experience so special chincharmaloney!
I was pretty nervous about picking out a ring and spending a lot of money, but this process was made so much easier by Jesslielee. She sent me emails back almost right away and wou...
ld answer any time of time. I will definitely be ordering more gifts from this website and highly recommend them not just for their products but customer service as well. Thanks Jessielee!!
I was initially nervous about ordering a ring online from a company so far away (I am in Canada). But my girlfriend only wanted a Chinchar/Maloney ring and what bae wants bae gets...
! I first reached out by email to get a feel for this company and was pleased with the quick response I got. After chatting a bit back and forth with Lorien about a couple of rings on the website I actually felt really comfortable. In fact, I was put so at ease by her quick and thorough responses to my numerous questions that I actually decided to go with a custom built ring. Lorien was so helpful - sending me diamond choices through photos and videos. The process was easy. And they provide free shipping even internationally! Customs duties suck but the free shipping helps take a bite out of that. My now fianceé loves the ring and so do I! I couldn't be more pleased with the entire experience.
Oh my gosh I don't know where to start gushing about this company! I am a super picky person and I was finding it really hard to find an engagement ring that I liked. I fell in l...
ove with Chinchar/Maloney on instagram. Their designs are so unique! I was nervous about buying online sight unseen so I looked for something similar in Southern Cali - impossible. I finally convinced my boyfriend (now fiancee!) to make fun weekend trip out of going up to Portland. Everyone at the Chinchar/Maloney studio were so welcoming and made it really easy to pick a ring. It was the first ring I tried on! Of course, I had to try every single one on after lol! But I am super happy with the ring I picked and I get so many compliments. The best part is knowing that no one else will have the ring that I have - and also being engaged to an awesome guy! That part is great too haha!!!
I found myself going to the usual stores looking at the same old cookie cutter rings, then I found these guys! Lorien walked me through the process cooling my nerves every step of ...
the way. I wanted the perfect ring to surprise my better half with something different and original. Marian and Lorien did a wonderful job at surpassing all my expectations. I even received photos of my custom ring being made. I also feel great supporting a mom and pop business that gives back to their community.
In a nut shell, ChincharMaloney ROCKS! haha. Five stars all the way.
If you want a wonderful ring buying experience with excellent customer service, go to this company.
Well I'll start by saying that I had the OPPOSITE experience as the last review. I emailed CM with a much smaller budget than I would have liked and I felt welcomed by Lorien imme...
diately. She worked with me by email to stay in my budget while also finding the perfect diamond for my girl. I'm happy to report that she said YES! I can't wait to come down from Seattle to pick out our wedding bands in person!
This family company is the best. I have nothing but great things to say about them. They helped me make the perfect ring. There customer service is beyond compare and they really c...
are about their customers. I am going back to them later for wedding bands in the future!
I was initially fairly pleased with the ring I received and their customer service - but it became apparent after chatting back and forth on Facebook with one of the owners - that ...
you are only as valuable as a customer to them as the amount of money the believe you have to invest (that is how I felt). My fiance purchased a C/M ring months ago and proposed to me in Nov. It wasn't as it looked in their YouTube video of it once he received it, and we were interested in upgrading it. Our financial situation has changed dramatically since he first bought the ring to when he proposed, so we wanted a bigger one and one or two pave diamond bands. Lorien said she just wanted us to be happy and would work with us, but would never directly offer to upgrade the ring. I sent it back to be resized and photographed with some of their bands - which she said she was happy to do - so I could decide on the whole set. They forgot and sent it back resized (without giving me the chance to purchase wedding bands for me or Tony). When I asked about it, she said to send it back (which costs about $50). I asked if they would please pay for the shipping since it was their mistake. She told me no- and told me to go to another jewelry store instead of working with them. I had always wanted a C/M set, and am pretty bummed that just because she said she gave my fiance a 'deal' (a Labor Day sale ring early) that I guess it wasn't worth the money she'd make off of us to bother with me anymore.
Here is the convo for your reference if you are interested in reading it. https://drive.google.com/file/d/0B2Fz72jGR5sGOGNfNjlBdk9OUWc/view?usp=sharing
Contact
Portland, OR
Chinchar/Maloney