Chinchar/Maloney

r. Would highly recommend.

utiful and perfect! My fiancé was over the moon. However, this may be a small thing, but a very BIG thing to us... My fiancé and I were very upset and confused as to why in the post C&M shared on instagram/ social media... they posted a close up gallery view of my 'one of a kind ring' (the same close up picture they sent me personally via email before the ring was sent)... which they NEVER did/do for other couples when posting about their engagement. They only ever just post pictures of the bride to be wearing the ring on her finger, leaving a bit of mystery about what finer detail the ring has. So why was our close up picture posted and no one else's has been? We were very upset because then a couple months later another couple who were newly engaged, had "designed"... the EXACT same ring. Please bare in mind this isn't a basic engagement ring.. I spent hours going through C&M's instagram page scrolling through all the rings my fiancé had liked without her knowing to get inspiration from rings she had liked. Then came up with a design incorporating bits and pieces from about 6 different rings! This really took away from the whole 'one of a kind' theme. Someone had just copied my ring design and requested C&M to a duplicate. C&M then also posted 'one of a kind" for them as well. Which it really annoyed us... it isn't a 'one of a kind' because they copied our design from our post and now anther couple have the exact same ring. This would have all been avoided if close up pictures were not posted. So that upset us a lot and defeated us a bit to be perfectly honest!

Lee really helped provide some ideas until we reached a design I was really excited about.

unicative and prompt with responses and all details. Couldn't be happier and would recommend them to anyone one looking for beautiful non-traditional rings!

eeds!). They offered me advice on design elements on which I wasn't well versed, and ensured that the meaning and story of my journey with my partner was evident in the final product. I would HIGHLY recommend creating a custom piece with Chinchar Maloney if you want a simple yet meaningful ring shopping (or creating!) experience. I see my future wife and I coming back to Chinchar Maloney soon for wedding bands, and commemorative pieces as we have milestones in our relationship. I couldn't be happier with my experience!

lmost hard to choose. To top it off, their customer service is EXCELLENT. I had a great experience with this business and highly recommend them.

tremely quickly; and answered every question the second I asked it. Such an amazing experience!!

beyond to ensure you get exactly what you are looking for. They were incredibly helpful and informative, providing me with detailed updates every step of the way. Needless to say, my fiancé and I could not be happier with the stunning final product. I would easily recommend them to anyone interested in a custom ring design!

the start. I am so glad I went with Chinchar Maloney. I followed them on social media for a while before going ahead and creating my engagement ring. My fiancé new how much I loved their jewelry and would joke with me saying "we're going to have to fly to Portland aren't we?" My fiancé was really hesitant to create a huge commitment online, but I assure him that I trusted all the experiences I saw on their social media from other couples that did custom creations also. The process is just as intimate and catered to your needs as in person would be. :)

ring buying process. Their style is unique and that's why I chose them to make my fiancee's engagement ring!

at I have been to, no sales pitch..its all about what you want to create and them brining it to fruition! I had a custom ring made for my finance and she is obsessed over how unique and beautiful it is! Their constant communication is another wonderful plus, response time is great! If you are looking for something beautiful and unique, I highly recommend Chinchar/Maloney! BEAUTIFUL work, unique craftsmanship and stellar customer service!

to get an idea of what we liked. They were beyond attentive and accommodating. Here we are 4.5ish years later with two of the most stunning rings we could have asked for. Even better than we imagined. The process was truly a one of a kind experience and I am so happy they made it possible. From initially picking out the stone, to customizing the band, and settings... they were amazing. Along the way, they shared the process of how the ring was being made, techniques, and stages they were at with it. This really made me feel even more a part of the one of a kind process. They made both my partners and my engagement rings, and we will absolutely be using them again for our wedding rings. Top of the line one of a kind jewelry, outstanding customer service, and even better people! :)

d show genuine concern and empathy towards your needs. I will be taking all my future business to Chinchar/Maloney. Not just a company but an experience.

t we updated so it was already special and CM treated it perfectly and made the ring, not only unique, but even more special. I cannot recommend CM enough, an absolute dream to work with!

is beautiful and unique, just like my wife. The quality and craftsmanship is amazing, as always. Thanks, Jessielee for answering all my questions and for helping make a decision LOL. I'll be back! Happy Holidays!

hand one day and noticed it was missing but the claws were all closed still. My husband and I reached out by email and were quoted for the diamond. We tried to see if insurance would cover any of it as it was a cost we weren’t thrilled about paying however unfortunately it was not covered and later chincharmaloney went back on the price and then charged double what they initially quoted us to replace the diamond when it was their poor work that had it fall out so easily. Marion was extremely rude over the phone and then again by email refusing to even help us. We had to pay US dollars as we are in Canada along with shipping and duty costs so until we had a concrete answer of how they were willing to help reconcile this we did not want to send the ring back to them to ‘examine’ as asked. This should have been done at cost to them! Now we are left with a wedding band also purchased from them and an engagement ring with a missing diamond looking to find the diamond replacement elsewear. We would NOT recommend this company as they are not reliable, rude and poor quality of work. Money well wasted and we should have gone with a reputable jewelry store. Thanks for making our experience so special chincharmaloney!

ifts from this website and highly recommend them not just for their products but customer service as well. Thanks Jessielee!!

nd was pleased with the quick response I got. After chatting a bit back and forth with Lorien about a couple of rings on the website I actually felt really comfortable. In fact, I was put so at ease by her quick and thorough responses to my numerous questions that I actually decided to go with a custom built ring. Lorien was so helpful - sending me diamond choices through photos and videos. The process was easy. And they provide free shipping even internationally! Customs duties suck but the free shipping helps take a bite out of that. My now fianceé loves the ring and so do I! I couldn't be more pleased with the entire experience.

ique! I was nervous about buying online sight unseen so I looked for something similar in Southern Cali - impossible. I finally convinced my boyfriend (now fiancee!) to make fun weekend trip out of going up to Portland. Everyone at the Chinchar/Maloney studio were so welcoming and made it really easy to pick a ring. It was the first ring I tried on! Of course, I had to try every single one on after lol! But I am super happy with the ring I picked and I get so many compliments. The best part is knowing that no one else will have the ring that I have - and also being engaged to an awesome guy! That part is great too haha!!!

th something different and original. Marian and Lorien did a wonderful job at surpassing all my expectations. I even received photos of my custom ring being made. I also feel great supporting a mom and pop business that gives back to their community. In a nut shell, ChincharMaloney ROCKS! haha. Five stars all the way. If you want a wonderful ring buying experience with excellent customer service, go to this company.

also finding the perfect diamond for my girl. I'm happy to report that she said YES! I can't wait to come down from Seattle to pick out our wedding bands in person!

ding bands in the future!

money the believe you have to invest (that is how I felt). My fiance purchased a C/M ring months ago and proposed to me in Nov. It wasn't as it looked in their YouTube video of it once he received it, and we were interested in upgrading it. Our financial situation has changed dramatically since he first bought the ring to when he proposed, so we wanted a bigger one and one or two pave diamond bands. Lorien said she just wanted us to be happy and would work with us, but would never directly offer to upgrade the ring. I sent it back to be resized and photographed with some of their bands - which she said she was happy to do - so I could decide on the whole set. They forgot and sent it back resized (without giving me the chance to purchase wedding bands for me or Tony). When I asked about it, she said to send it back (which costs about $50). I asked if they would please pay for the shipping since it was their mistake. She told me no- and told me to go to another jewelry store instead of working with them. I had always wanted a C/M set, and am pretty bummed that just because she said she gave my fiance a 'deal' (a Labor Day sale ring early) that I guess it wasn't worth the money she'd make off of us to bother with me anymore. Here is the convo for your reference if you are interested in reading it. https://drive.google.com/file/d/0B2Fz72jGR5sGOGNfNjlBdk9OUWc/view?usp=sharing