Chinchar/Maloney

of the crack on the ring we purchased just over a year ago. The crack starts on the bottom right after they allowed us to send it back and we paid them to solder it, which in no way could have got damaged by us unless you'd see scratches on the actual outer ring itself. The fact that this company blamed my wife for this is ludicrous. How can they say there were no inclusions and that this was our fault when you can't see any damage to the ring itself outside of the stone and where they placed the stone. It was on the bottom right which in no way could we have purposely damaged it. I will never purchase anything from this company and hope anyone else who does pays close attention that their warranty they have listed is based only on their decision if they feel they want to replace it without a nominal fee. EDIT: This is part of the response from this jeweler "I have never mislead you or been dishonest. Your willful ignorance and dishonesty are reprehensible. I'm delighted to not deal with you again. " Not someone i'd recommend dealing with in any business. I have photos as well regarding their disrespectful tone. Their last message to us was "Haha! Well, I suggest you take some jewelry classes so you actually know something about it. All fine jewelry is delicate and we do our best to educate people but I can't force you to read the information My business will be just fine with your review and without you as a customer ✌️"

s from them as well and are so happy with the decision. We could not have picked a better set of rings to symbolize our love.

had the ring shipped immediately after it was resized as I needed it for that Friday night. I knew my girlfriend was going to love it. This ring is literally the key to keeping us together and keeping U.S. immigration from sending her back to England. I couldn’t be more pleased. It’s a perfect ring to a perfect beginning. Also, the fact that they use fair trade and recycled golds as well as conflict free diamonds is a huge reason I chose CM. Not many jewelry companies out there that can say that. Not to mention their pieces are unique and beautiful. Awesome company! Would highly recommend!

utiful and perfect! My fiancé was over the moon. However, this may be a small thing, but a very BIG thing to us... My fiancé and I were very upset and confused as to why in the post C&M shared on instagram/ social media... they posted a close up gallery view of my 'one of a kind ring' (the same close up picture they sent me personally via email before the ring was sent)... which they NEVER did/do for other couples when posting about their engagement. They only ever just post pictures of the bride to be wearing the ring on her finger, leaving a bit of mystery about what finer detail the ring has. So why was our close up picture posted and no one else's has been? We were very upset because then a couple months later another couple who were newly engaged, had "designed"... the EXACT same ring. Please bare in mind this isn't a basic engagement ring.. I spent hours going through C&M's instagram page scrolling through all the rings my fiancé had liked without her knowing to get inspiration from rings she had liked. Then came up with a design incorporating bits and pieces from about 6 different rings! This really took away from the whole 'one of a kind' theme. Someone had just copied my ring design and requested C&M to a duplicate. C&M then also posted 'one of a kind" for them as well. Which it really annoyed us... it isn't a 'one of a kind' because they copied our design from our post and now anther couple have the exact same ring. This would have all been avoided if close up pictures were not posted. So that upset us a lot and defeated us a bit to be perfectly honest!

r. Would highly recommend.

Lee really helped provide some ideas until we reached a design I was really excited about.

unicative and prompt with responses and all details. Couldn't be happier and would recommend them to anyone one looking for beautiful non-traditional rings!

eeds!). They offered me advice on design elements on which I wasn't well versed, and ensured that the meaning and story of my journey with my partner was evident in the final product. I would HIGHLY recommend creating a custom piece with Chinchar Maloney if you want a simple yet meaningful ring shopping (or creating!) experience. I see my future wife and I coming back to Chinchar Maloney soon for wedding bands, and commemorative pieces as we have milestones in our relationship. I couldn't be happier with my experience!

lmost hard to choose. To top it off, their customer service is EXCELLENT. I had a great experience with this business and highly recommend them.

tremely quickly; and answered every question the second I asked it. Such an amazing experience!!

beyond to ensure you get exactly what you are looking for. They were incredibly helpful and informative, providing me with detailed updates every step of the way. Needless to say, my fiancé and I could not be happier with the stunning final product. I would easily recommend them to anyone interested in a custom ring design!

the start. I am so glad I went with Chinchar Maloney. I followed them on social media for a while before going ahead and creating my engagement ring. My fiancé new how much I loved their jewelry and would joke with me saying "we're going to have to fly to Portland aren't we?" My fiancé was really hesitant to create a huge commitment online, but I assure him that I trusted all the experiences I saw on their social media from other couples that did custom creations also. The process is just as intimate and catered to your needs as in person would be. :)

ring buying process. Their style is unique and that's why I chose them to make my fiancee's engagement ring!

at I have been to, no sales pitch..its all about what you want to create and them brining it to fruition! I had a custom ring made for my finance and she is obsessed over how unique and beautiful it is! Their constant communication is another wonderful plus, response time is great! If you are looking for something beautiful and unique, I highly recommend Chinchar/Maloney! BEAUTIFUL work, unique craftsmanship and stellar customer service!

to get an idea of what we liked. They were beyond attentive and accommodating. Here we are 4.5ish years later with two of the most stunning rings we could have asked for. Even better than we imagined. The process was truly a one of a kind experience and I am so happy they made it possible. From initially picking out the stone, to customizing the band, and settings... they were amazing. Along the way, they shared the process of how the ring was being made, techniques, and stages they were at with it. This really made me feel even more a part of the one of a kind process. They made both my partners and my engagement rings, and we will absolutely be using them again for our wedding rings. Top of the line one of a kind jewelry, outstanding customer service, and even better people! :)

d show genuine concern and empathy towards your needs. I will be taking all my future business to Chinchar/Maloney. Not just a company but an experience.

t we updated so it was already special and CM treated it perfectly and made the ring, not only unique, but even more special. I cannot recommend CM enough, an absolute dream to work with!

is beautiful and unique, just like my wife. The quality and craftsmanship is amazing, as always. Thanks, Jessielee for answering all my questions and for helping make a decision LOL. I'll be back! Happy Holidays!

hand one day and noticed it was missing but the claws were all closed still. My husband and I reached out by email and were quoted for the diamond. We tried to see if insurance would cover any of it as it was a cost we weren’t thrilled about paying however unfortunately it was not covered and later chincharmaloney went back on the price and then charged double what they initially quoted us to replace the diamond when it was their poor work that had it fall out so easily. Marion was extremely rude over the phone and then again by email refusing to even help us. We had to pay US dollars as we are in Canada along with shipping and duty costs so until we had a concrete answer of how they were willing to help reconcile this we did not want to send the ring back to them to ‘examine’ as asked. This should have been done at cost to them! Now we are left with a wedding band also purchased from them and an engagement ring with a missing diamond looking to find the diamond replacement elsewear. We would NOT recommend this company as they are not reliable, rude and poor quality of work. Money well wasted and we should have gone with a reputable jewelry store. Thanks for making our experience so special chincharmaloney!

ifts from this website and highly recommend them not just for their products but customer service as well. Thanks Jessielee!!

nd was pleased with the quick response I got. After chatting a bit back and forth with Lorien about a couple of rings on the website I actually felt really comfortable. In fact, I was put so at ease by her quick and thorough responses to my numerous questions that I actually decided to go with a custom built ring. Lorien was so helpful - sending me diamond choices through photos and videos. The process was easy. And they provide free shipping even internationally! Customs duties suck but the free shipping helps take a bite out of that. My now fianceé loves the ring and so do I! I couldn't be more pleased with the entire experience.

ique! I was nervous about buying online sight unseen so I looked for something similar in Southern Cali - impossible. I finally convinced my boyfriend (now fiancee!) to make fun weekend trip out of going up to Portland. Everyone at the Chinchar/Maloney studio were so welcoming and made it really easy to pick a ring. It was the first ring I tried on! Of course, I had to try every single one on after lol! But I am super happy with the ring I picked and I get so many compliments. The best part is knowing that no one else will have the ring that I have - and also being engaged to an awesome guy! That part is great too haha!!!