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Chinchar/Maloney

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4.7
(25)best-of-weddings

Portland, OR

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About This Vendor

Rustic Classic Timeless Fine Jewelry Retailers

Creating one-of-a -kind Jewelry for your once-in-a life time moments. At Chinchar/Maloney, all of our items are one of a kind pieces, untreated, ethically sourced, conflict free. These one of a kind stones can never be replicated. Meaning each piece you purchase is and will be unlike any other. All of our diamonds are natural, coming out of the earth with an array of wonderful colors and character. We embrace the beauty of imperfection, carrying both ready-to-wear rings and offering custom designs. We believe in affordable luxury, excellent customer service and standing by our work to give you our very best. Each artisan handcrafted piece is a reflection of individuality, and thoughtful craftsmanship. We are creating heirloom quality jewelry that will remain as timelessness as nature and your love.

Details

Rings
Engagement Rings, Ring Services, Custom Designs, Financing Available, Wedding Rings
Wedding Jewelry
Bracelets, Earrings, Necklaces, Rings
Awards and Affiliations
2020 Best of Weddings Winner

Chinchar/Maloney Reviews

Share your thoughts with other couples
Reviewed On 2/03/2020 by Zack T
Worked with them for almost a year while I was saving up for a ring. They were able to give me many options on diamonds and settings. Very prompt with pictures and responses even during the busy holiday season. They now have a life long custome...
r. Would highly recommend.
Reviewed On 6/17/2020 by Alex T
I proposed to my fiancé 18 months ago here in Scotland. The people at C&M were very helpful and made the experience in helping me design a 'one of a kind' custom ring an exciting experience. The order was easy and pretty quick! The ring is bea...
utiful and perfect! My fiancé was over the moon. However, this may be a small thing, but a very BIG thing to us... My fiancé and I were very upset and confused as to why in the post C&M shared on instagram/ social media... they posted a close up gallery view of my 'one of a kind ring' (the same close up picture they sent me personally via email before the ring was sent)... which they NEVER did/do for other couples when posting about their engagement. They only ever just post pictures of the bride to be wearing the ring on her finger, leaving a bit of mystery about what finer detail the ring has. So why was our close up picture posted and no one else's has been? We were very upset because then a couple months later another couple who were newly engaged, had "designed"... the EXACT same ring. Please bare in mind this isn't a basic engagement ring.. I spent hours going through C&M's instagram page scrolling through all the rings my fiancé had liked without her knowing to get inspiration from rings she had liked. Then came up with a design incorporating bits and pieces from about 6 different rings! This really took away from the whole 'one of a kind' theme. Someone had just copied my ring design and requested C&M to a duplicate. C&M then also posted 'one of a kind" for them as well. Which it really annoyed us... it isn't a 'one of a kind' because they copied our design from our post and now anther couple have the exact same ring. This would have all been avoided if close up pictures were not posted. So that upset us a lot and defeated us a bit to be perfectly honest!
Response from the Vendor on 06/17/2020
Hi Alex - firstly, I wish you had brought this to our attention at the time. Without more information I can't respond in detail to your specific criticisms. I will say, however, that if this ring is the ring I think it is - it is very much i...
n line with our style - which is rather minimal and straightfoward. Being our style, there are rings that look similar. It is the diamonds and gems that are utterly unique. We post many photos, videos, etc of our work and I don't believe we singled yours out in any way but I am sorry that you feel that way. I would welcome the opportunity to discuss this with you in order to clear up what I believe is a misunderstanding. I am so happy that you both love the ring and also had an easy and positive experience with us during the designing and creation of your ring. For that reason, I would kindly ask you to reconsider your star rating.
Reviewed On 1/10/2020 by Sarah C
I worked with CM on a custom engagement ring and they were excellent! I live in Minneapolis and was able to work with them through the whole process remotely. I didn't have a perfectly clear vision of what I wanted, just a vague idea and Jessie...
Lee really helped provide some ideas until we reached a design I was really excited about.
Reviewed On 10/30/2019 by Chiara A
The Chinchar Maloney team was amazing to work with throughout the process. They had my dream ring, customized it to make it fit perfectly and look exactly how I envisioned. They helped with a resize that was easy and stress free, were very comm...
unicative and prompt with responses and all details. Couldn't be happier and would recommend them to anyone one looking for beautiful non-traditional rings!
Reviewed On 5/17/2019 by Rachel Z
I love the unique and beautiful rings--I ordered a beautiful band to go with my antique engagement ring, and it looks great together. They have great service as well!
Reviewed On 5/09/2019 by Abby D
Working with Chinchar/Maloney was a fantastic experience. They were punctual in their responses, and updated me multiple times with pictures and videos on the progress of my custom ring over the course of 4 weeks (an amazing time frame for my n...
eeds!). They offered me advice on design elements on which I wasn't well versed, and ensured that the meaning and story of my journey with my partner was evident in the final product. I would HIGHLY recommend creating a custom piece with Chinchar Maloney if you want a simple yet meaningful ring shopping (or creating!) experience. I see my future wife and I coming back to Chinchar Maloney soon for wedding bands, and commemorative pieces as we have milestones in our relationship. I couldn't be happier with my experience!
Reviewed On 5/08/2019 by Sarah S
Amazing ring. They gave me a great deal and let me make payments. I am so excited to propose. She will LOVE it!
Reviewed On 3/07/2019 by Lauren P
Chinchar/Maloney makes unique, beautiful jewelry that is ethically sourced. I was looking to purchase an engagement ring with a rustic diamond and I was able to find exactly what I was looking for. They have so many beautiful designs it was a...
lmost hard to choose. To top it off, their customer service is EXCELLENT. I had a great experience with this business and highly recommend them.
Reviewed On 3/01/2019 by Victoria H
Best Company Ever! They custom designed and crafted my ring.. communicating every step of the way. It turned out even more amazing than I could have imagined; beautiful and high quality. They shipped to me -on the other side of the country- ex...
tremely quickly; and answered every question the second I asked it. Such an amazing experience!!
Reviewed On 2/25/2019 by Jack F
My experience of getting a custom engagement ring from Chinchar/Maloney could not have been better! Despite coordinating from different cities, they turned what should have been a stressful process into an exciting and fun one, going above and ...
beyond to ensure you get exactly what you are looking for. They were incredibly helpful and informative, providing me with detailed updates every step of the way. Needless to say, my fiancé and I could not be happier with the stunning final product. I would easily recommend them to anyone interested in a custom ring design!
Reviewed On 1/12/2019 by Christina L
Absolutely the best experience! I created my engagement ring from MN as I couldn't visit the actual site. Hands down the best customer service. Prompt responses, videos, photos, layouts, sketches: EVERYTHING! They catered to my needs from ...
the start. I am so glad I went with Chinchar Maloney. I followed them on social media for a while before going ahead and creating my engagement ring. My fiancé new how much I loved their jewelry and would joke with me saying "we're going to have to fly to Portland aren't we?" My fiancé was really hesitant to create a huge commitment online, but I assure him that I trusted all the experiences I saw on their social media from other couples that did custom creations also. The process is just as intimate and catered to your needs as in person would be. :)
Reviewed On 1/11/2019 by Kyle C
Great experience! They did an awesome job getting what I envisioned on paper! It was even more impressive that the whole process was completed over the phone/email. The ring itself was gorgeous and I would highly recommend them to anyone in the...
ring buying process. Their style is unique and that's why I chose them to make my fiancee's engagement ring!
Reviewed On 1/05/2019 by Amber D
Chinchar/Maloney does amazing work that is unique to every individual. Their customer service is superb, they involve you in the process by sending videos and pictures of how they make the ring! They are much different than any other jeweler th...
at I have been to, no sales pitch..its all about what you want to create and them brining it to fruition! I had a custom ring made for my finance and she is obsessed over how unique and beautiful it is! Their constant communication is another wonderful plus, response time is great! If you are looking for something beautiful and unique, I highly recommend Chinchar/Maloney! BEAUTIFUL work, unique craftsmanship and stellar customer service!
Reviewed On 1/05/2019 by Kelsey P
Since day one, Chinchar Maloney has been remarkable... with everything! Around 4.5 years ago, my partner and I made reservations to visit and meet with them in their store. We had the pleasure of working with them and trying on rings and styles...
to get an idea of what we liked. They were beyond attentive and accommodating. Here we are 4.5ish years later with two of the most stunning rings we could have asked for. Even better than we imagined. The process was truly a one of a kind experience and I am so happy they made it possible. From initially picking out the stone, to customizing the band, and settings... they were amazing. Along the way, they shared the process of how the ring was being made, techniques, and stages they were at with it. This really made me feel even more a part of the one of a kind process. They made both my partners and my engagement rings, and we will absolutely be using them again for our wedding rings. Top of the line one of a kind jewelry, outstanding customer service, and even better people! :)
Reviewed On 1/05/2019 by Rob M
Chinchar/Maloney is a glorious jewelry designer to work with. I had them create a special project for my beautiful wife to celebrate 20 years of marriage and they didn't miss a beat. They include you in the whole process and keep you updated an...
d show genuine concern and empathy towards your needs. I will be taking all my future business to Chinchar/Maloney. Not just a company but an experience.
Reviewed On 1/04/2019 by Liza E
First of all, their designs are unique and so gorgoues. I've been dreaming about their rings for years and they didn't disappoint! They make you feel part of the journey and special. Super friendly and funny! My ring was my mother-in-law 's tha...
t we updated so it was already special and CM treated it perfectly and made the ring, not only unique, but even more special. I cannot recommend CM enough, an absolute dream to work with!
Reviewed On 12/21/2018 by Joe C
I bought an engagement ring for my wife 5 years ago. She loved it and we came back for wedding rings a year later. I recently got in touch looking for a Christmas present for my wife and I went with a diamond necklace. It arrived today and it...
is beautiful and unique, just like my wife. The quality and craftsmanship is amazing, as always. Thanks, Jessielee for answering all my questions and for helping make a decision LOL. I'll be back! Happy Holidays!
Reviewed On 12/20/2018 by Lacey F
My diamond fell out!!! :( You don’t get what you pay for! Truly disappointing quality and rude customer service from owner Marion Maloney! After only having my engagement ring just over a year and a half my diamond fell out! I looked down at my...
hand one day and noticed it was missing but the claws were all closed still. My husband and I reached out by email and were quoted for the diamond. We tried to see if insurance would cover any of it as it was a cost we weren’t thrilled about paying however unfortunately it was not covered and later chincharmaloney went back on the price and then charged double what they initially quoted us to replace the diamond when it was their poor work that had it fall out so easily. Marion was extremely rude over the phone and then again by email refusing to even help us. We had to pay US dollars as we are in Canada along with shipping and duty costs so until we had a concrete answer of how they were willing to help reconcile this we did not want to send the ring back to them to ‘examine’ as asked. This should have been done at cost to them! Now we are left with a wedding band also purchased from them and an engagement ring with a missing diamond looking to find the diamond replacement elsewear. We would NOT recommend this company as they are not reliable, rude and poor quality of work. Money well wasted and we should have gone with a reputable jewelry store. Thanks for making our experience so special chincharmaloney!
Response from the Vendor on 01/02/2019
Dear Mrs. Ferretti Thank you again for purchasing your wedding set with us. Your loss was unfortunate and we are aware that due to your current financial strain you were not able to afford to replace your ring with the replacement diamond that...
we quoted to you or to ship it for examination. Over the course of two months, we went over your case, working with you and your husband to come to a reasonable resolution. Upon your refusal to send in your ring in for examination we could not reasonably ascertain what happened with the ring . This is the first step in any problem with our jewelry. We believed this to be an understandable request as your ring was purchased over a year and a half ago. Regardless of your refusal to send us the ring, we did work with your insurance company to try to find a resolution. Your insurance company refused your claim thus limiting your ability to afford the replacement. After months of requesting that you send the ring back for evaluation, you continued to refuse to send it, unless the cost was at our expense which violates our Terms and Conditions beyond the 90 day policy. There was nothing left for us to do and we informed you of that decision. Unfortunately, this would not be the first time that someone used a negative review to try to create leverage to intimidate a small business. We will leave it to the intelligence of our future customers to draw their own conclusions. We stand firm in our promise to our customers and the quality of our work. Regards Chinchar Maloney
Reviewed On 11/01/2018 by Lucas C
I was pretty nervous about picking out a ring and spending a lot of money, but this process was made so much easier by Jesslielee. She sent me emails back almost right away and would answer any time of time. I will definitely be ordering more g...
ifts from this website and highly recommend them not just for their products but customer service as well. Thanks Jessielee!!
Reviewed On 2/27/2017 by Brad M
I was initially nervous about ordering a ring online from a company so far away (I am in Canada). But my girlfriend only wanted a Chinchar/Maloney ring and what bae wants bae gets! I first reached out by email to get a feel for this company a...
nd was pleased with the quick response I got. After chatting a bit back and forth with Lorien about a couple of rings on the website I actually felt really comfortable. In fact, I was put so at ease by her quick and thorough responses to my numerous questions that I actually decided to go with a custom built ring. Lorien was so helpful - sending me diamond choices through photos and videos. The process was easy. And they provide free shipping even internationally! Customs duties suck but the free shipping helps take a bite out of that. My now fianceé loves the ring and so do I! I couldn't be more pleased with the entire experience.
Reviewed On 2/26/2017 by Patti J
Oh my gosh I don't know where to start gushing about this company! I am a super picky person and I was finding it really hard to find an engagement ring that I liked. I fell in love with Chinchar/Maloney on instagram. Their designs are so un...
ique! I was nervous about buying online sight unseen so I looked for something similar in Southern Cali - impossible. I finally convinced my boyfriend (now fiancee!) to make fun weekend trip out of going up to Portland. Everyone at the Chinchar/Maloney studio were so welcoming and made it really easy to pick a ring. It was the first ring I tried on! Of course, I had to try every single one on after lol! But I am super happy with the ring I picked and I get so many compliments. The best part is knowing that no one else will have the ring that I have - and also being engaged to an awesome guy! That part is great too haha!!!
Reviewed On 2/26/2017 by Bill S
I found myself going to the usual stores looking at the same old cookie cutter rings, then I found these guys! Lorien walked me through the process cooling my nerves every step of the way. I wanted the perfect ring to surprise my better half wi...
th something different and original. Marian and Lorien did a wonderful job at surpassing all my expectations. I even received photos of my custom ring being made. I also feel great supporting a mom and pop business that gives back to their community. In a nut shell, ChincharMaloney ROCKS! haha. Five stars all the way. If you want a wonderful ring buying experience with excellent customer service, go to this company.
Reviewed On 2/26/2017 by Tony S
Well I'll start by saying that I had the OPPOSITE experience as the last review. I emailed CM with a much smaller budget than I would have liked and I felt welcomed by Lorien immediately. She worked with me by email to stay in my budget while...
also finding the perfect diamond for my girl. I'm happy to report that she said YES! I can't wait to come down from Seattle to pick out our wedding bands in person!
Reviewed On 12/19/2016 by Kathy B
This family company is the best. I have nothing but great things to say about them. They helped me make the perfect ring. There customer service is beyond compare and they really care about their customers. I am going back to them later for wed...
ding bands in the future!
Reviewed On 12/17/2016 by Lauren W
I was initially fairly pleased with the ring I received and their customer service - but it became apparent after chatting back and forth on Facebook with one of the owners - that you are only as valuable as a customer to them as the amount of ...
money the believe you have to invest (that is how I felt). My fiance purchased a C/M ring months ago and proposed to me in Nov. It wasn't as it looked in their YouTube video of it once he received it, and we were interested in upgrading it. Our financial situation has changed dramatically since he first bought the ring to when he proposed, so we wanted a bigger one and one or two pave diamond bands. Lorien said she just wanted us to be happy and would work with us, but would never directly offer to upgrade the ring. I sent it back to be resized and photographed with some of their bands - which she said she was happy to do - so I could decide on the whole set. They forgot and sent it back resized (without giving me the chance to purchase wedding bands for me or Tony). When I asked about it, she said to send it back (which costs about $50). I asked if they would please pay for the shipping since it was their mistake. She told me no- and told me to go to another jewelry store instead of working with them. I had always wanted a C/M set, and am pretty bummed that just because she said she gave my fiance a 'deal' (a Labor Day sale ring early) that I guess it wasn't worth the money she'd make off of us to bother with me anymore. Here is the convo for your reference if you are interested in reading it. https://drive.google.com/file/d/0B2Fz72jGR5sGOGNfNjlBdk9OUWc/view?usp=sharing

Contact Info for Chinchar/Maloney

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Portland, OR
(503) 946-8227
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Meet the Team

meet the owner
Colin & Marian
Owner
At Chinchar/Maloney we set our own standard in heirloom quality, handcrafted fine jewelry - living by your satisfaction and standing by our work. Family-owned and operated, we currently work out of our modest studio in Portland, Oregon.

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