I had my reception at the Villanova Conference Center and my cake was included in my package, provided I select one of two bakers they recommended.
My parents, fiance and I visited the other bakery, which I won't name here, first. Essentially, they ignored us, the cake was dry and when I asked for a specific detail on the cake, they were rude and quick to tell me it couldn't be done.
Then, we visited Stefanie at Ciao Bella. She was the complete opposite in every way. First, she was extremely accommodating. We were very late for our appointment, as it was the weekend after Hurricane Sandy and we had travel issues. Stefanie saw us at the very end of her day, never rushed us and went through all of our options in great detail and with patience, upfront about any extras that we would need to pay for that went beyond our package. She truly cares about her customers, and her work. Most importantly, the cake samples were delicious. Also, when I asked Stefanie about the same detail I had asked the other baker about (I had wanted to incorporate the same flowers that appeared on the sleeves of my dress onto the cake), she immediately came up with suggestions for how it could be done.
After our first meeting, she sent sketches of three different cakes. All were beautiful. On the day of our wedding, when I saw the cake we had selected, it was perfect. The detail on the cake matched my dress perfectly. And, again, it tasted great!
In summary, I believe that even if I could have chosen from all of the bakers in the Philadelphia area, Stefanie would still have been my first choice. Highly recommend!