Ciera Chante Photography

d. I have seen her photos many times before & now have worked with her and I can assure you, she is one of the bests.

rom Ciera or received wedding photos. I reached out to her to see when we could expect them. At that time, she informed us that she dropped her hard drive & it was no longer working. All of our family pictures were gone. We were devastated! Ciera told us she had taken the hard drive to Best Buy’s data recovery center & that Best Buy would be able to retrieve the images in approximately 6-10 weeks. Three months later Ciera informed us that BB was “no longer able to recover the missing images” and provided NO explanation as to why the outcome had abruptly changed. At that point, we asked her to send the hard drive to a second data recovery center that we had located & researched. She agreed & told us she would know more in 3-6 weeks. After seven weeks passed with no word from Ciera, I called the second data recovery center & they informed me that they emailed her an invoice 7 weeks prior & never received a reply. Shocking! We were under the impression that the hard drive was being worked on & not simply sitting at the data recovery center awaiting further action from her. Sadly, after eight frustrating months, only 9 additional images (according to Ciera) were recovered. During this process, we never felt that we were treated honestly, professionally or respectfully. Save yourself the anxiety & headache.