CJN Event Planning

dinator so I happened to find CJN and spoke to Jamie briefly on the phone. I felt like she knew what I wanted and had a very professional demeanor so I felt comfortable moving forward with my decision. She did a venue tour with us and both the groom and I were blown away at how much she knew and was going to help us with for our wedding. She helped us for about 3-4 months and I couldn't have done it without her and Laurel. I didn't need a BFF to listen to me vent about the wedding stress - I had my family and friends for that. I'm sure she would have, but what I really needed was a professional who I needed to trust. I didn't want to be that bridezilla we all hate to be around, but as the day was approaching, I knew I needed all of the help I needed and Jamie was so helpful and understanding. My only regret is only having her for the day-of when I - and everyone! - would have benefitted from a full-on planning service. My wedding was so beautiful and really was the best day of our lives and it couldn't have happened without CJN & Jamie!

o my question. Our wedding was flawless and went off without a hitch thanks to each and every one of them!

nd disappointment for us, and we do not wish that for anyone on their very important day. My husband and I hired Jamie, the owner, and her employee Rikki for our wedding day-of coordination services, and we were extremely disappointed with 1) the services received, and 2) the very poor manner in which Jamie handled our concerns post-wedding. We could have overlooked the sub-par day-of service delivery; however, from start-to-finish Jamie's customer service was very lacking and the way she left us after the wedding day was unprofessional, negligent, and traumatizing. To be more specific, though we were disappointed with the day-of services received (or not), my husband and I didn't want to jump to conclusions about CJN and make unfair assumptions, so we requested to speak with Jamie. Unfortunately, every attempt we made to speak with Jamie on the phone was shot down; instead Jamie sent us half-baked responses via email that didn't address any of our concerns. After several days, we were finally able to get Rikki on the phone instead, where she acknowledged many of the issues that took place, but didn't take ownership of any of them. Instead, both Rikki and Jamie did something very uncharacteristic of any professional across any industry - they repetitively threw our other vendors under the bus by casting all the blame on them instead of owning up to any responsibility on their end. After hearing from Jamie and Rikki that everything overlooked on our wedding day was due to our other vendors, we requested a conference call between all parties. Our other vendors immediately agreed to setting up a call. That was when Jamie let us know that she was no longer interested in resolving our concerns and that any issues/concerns we had were for us to handle. Jamie's conduct as a business-owner was absolutely appalling, and we were so very disappointed and heartbroken that our wedding memories will forever be stained with these terrible events. To detail the shortcomings of the wedding day-of services provided, here is a list of everything neglected: - Failure to coordinate the toast service with the caterer - this is a very common and basic activity performed by all day-of coordinators - Failure to notify bride and bridal party of start of ceremony - it is the coordinator's job to prompt the bridal party for the walkout, as she is coordinating the overall timeline. Had my bridesmaid not checked, the bridal party would have walked out late. - Failure to completely set up all ceremony props as agreed-on. After the ceremony had begun, my husband noticed there were a few ceremonial items missing/incomplete, and had to get his cousin to help set them up - Failure to set up pre-ceremony and cocktail hour lawn games as previously agreed on - Rikki had agreed to setting these items up, but overlooked this. Seeing that Rikki was nowhere to be found, and none of the lawn games were set up, my husband and his groomsmen had to steal away during our Wedding Party photos to set these items up - Failure to communicate our day-of timeline with our other vendors. This created several ancillary issues

very professional and just gets things done. I didn't have an ounce of stress on my wedding day because I knew Jaimie was there!